每累计 10 晚，即可免费住宿 1 晚*！
克利夫兰丽思卡尔顿酒店提供蒸汽浴室、桑拿和24 小时健身设施。公共区域提供收费的无线和有线高速上网。此 4.5 星级酒店的商务设施包括小会议室、技术服务支持和豪华轿车或公务车服务。此豪华酒店提供餐厅和酒吧/酒廊。酒店职员可以安排礼宾服务、婚庆服务和活动餐饮服务。附加设施或服务包括会讲多种语言的服务员、大堂壁炉和大堂免费报纸。住客停车需要收费。此酒店是无烟酒店。
客房可观看湖泊、河流或城市风景。克利夫兰丽思卡尔顿酒店的 205 间空调客房提供iPod 基座和可存放笔记本电脑的保险箱。住客可以使用客房提供的收费无线和有线高速上网。客房配有平板电视，带收费电影。酒店所有住宿提供书桌、免费报纸和多线电话（带语音留言）。浴室提供淋浴/盆浴组合、浴袍、名牌洗护用品和梳妆镜。提供室内冰箱、迷你吧和咖啡机/茶具。附加设施或服务包括吹风机和熨斗/熨板。如有需要，还可提供以下设施或服务：房内按摩服务、防过敏的被褥和电话叫醒服务。每晚提供夜床服务，还提供客房清洁服务（每天）。
A former industrial powerhouse on the southern edge of Lake Erie, Cleveland is known today for its service economy. It is also home to Rock 'n Roll Hall of Fame. The Cleveland Cavaliers (NBA) play at Quicken Loans Arena and the Cleveland Indians (AL) at Progressive Field – both venues are downtown. Art lovers flock to the Cleveland Museum of Art in the nearby University Circle neighborhood.查看克里夫兰的所有酒店
There are not enough words to say about the staff!! Every time we stay here they always seem to make it that much more memorable for us. We love this place and we love the staff!!Hotels.com 真实住客点评
Very nice hotel. Easy access to shopping, food, bars, and casino within quick walking distance. Stayed one night for my brother's bachelor party and we were all impressed.Hotels.com 真实住客点评
"close to progressive field, tower city"
Lobby is on the 6th floor so its a bit like a Manhatton hotel which can be irritating since you're in Cleveland. You must change elevators to go up or down on the sixth floor. It's a nice hotel and we've stayed there before which means I'd go back again but if Cleveland ever had a Four Seasons, turn out the lights, the party would end badly for the […] Ritz. Also as a side note, Mortons Steak House is close by and mediocre except for its bar. I'd stear clear of main dinning room at MSH, like eating at Denny's.... 阅读更多信息Expedia 真实住客点评
"Great time in Cleveland"
Great location!Hotels.com 真实住客点评
"Stayed one night"
Stayed ine night after driving 2400 miles....and what the oasis it was! Great bellman, front desk, room service. Very comfortable roomExpedia 真实住客点评
"When it's good, it's very, very good..."
When the Ritz is good, it's very good. The rooms are large; the linens luxurious. And when the staff is good, they're amazing. But when things are off, it's nowhere near what a luxury hotel should be. Part of the problem came from staff members who didn't appear to clearly understand English -- meaning their intentions were Ritz quality, but their ability […] to understand anything that wasn't on the checklist was frustrating. A room service order that took 6 minutes to place because of trying to clarify "sandwich... with bread... NOT a wrap, no tortilla..." ended up with the wrap being delivered -- and food wasted. Basic directions eluded the valets (in a city of one way streets, that's tricky) That said, the desk staff is as good -- and helpful -- as any staff in the world. They addressed an early check-in, a room that wasn't ready and wireless issues quickly and effectively. Nothing was ever a problem (even fixing a charge that shouldn't have been on the bill), and they seemed genuinely glad to have you in the hotel. 阅读更多信息Expedia 真实住客点评
We stayed in one of the club level rooms, and considered it to be a very good value.Expedia 真实住客点评
"Good business hotel"
The hotel is beginning to show its age, but it still a very nice hotel and well run.Expedia 真实住客点评
"A Ritz Carlton In Dire Need Of Renovation"
Very disappointed in the quality of this Ritz Carlton. Was definitely not worth the money. This property needs an overhaul, ASAP. The service was very good, but everything else was not up to par for a 4-5 Star Hotel. Stay somewhere else until this property is renovated.Hotels.com 真实住客点评
The hotel staff are wonderful. The staff on the club level make you glad that you paid a little extra. It is in a great location. If you are a sports fan you are only a short walk to the Indians or Caveliers stadiums.Expedia 真实住客点评
"AN ABSOLUTE WINNER!!!"
The Ritz Carlton Cleveland surpassed our expectations. It was superb in every way. The staff was extremely attentive but not intrusive. 5 Stars all the way!!!!Expedia 真实住客点评
The service was what you would expect at a hotel of this quality. The staff is more than willing to help out in any way possible. The room was very clean and nice. Although the sheets and bed were not my style. The sheets a bit rough, and the bed just a little lumpy, or something. But everything was very nice and clean and up to date.Hotels.com 真实住客点评
"Definitely worth the extra money"
We loved the service and how accommodating the staff was. We wanted to eat dinner at their restaurant at 4:30. They didn't open until 5:30, but without hesitation made that accommodation for us.Expedia 真实住客点评
"Perfect hotel for a relaxing weekend"
Great hotel! Very clean, courteous staff, fantastic doorman. The robes run pretty big but you can't complain when you get free robes in your bedroom. The fitness center and pool were lovely.Hotels.com 真实住客点评
From the moment we drove up to the Ritz, the service was of the highest caliber. It was top rate all the way. Everyone was there to insure you had a wonderful stay. Don't miss the work out room/pool/ locker room-take a bathing suit-- yes a hot tub too! Hot choc served in the lobby (time of year I am sure) A perfect choice ~Hotels.com 真实住客点评
We stayed with 2 children - 4 and 6 year old. We asked for a suite with 2 separate rooms but they were all booked up however they gave us Jr Suite with pull out couch with was perfect for us. The room size was very spacious. The bathrooms were very clean, sizable, updated. Awesome robes. View of the river, downtown and Lake Erie in the background! Service […] was amazing. Save yourself $25 and park on the street around the corner. Plenty of meters nearby if you are not parking during day when you would have to feed the meter. Take the train for a 15 minute ride into Shaker Heights for breakfast at the 24 hour diner by the trainstop or walk across to Yours Truly. 阅读更多信息Hotels.com 真实住客点评
Had a great time and was treated very well and will go back againExpedia 真实住客点评
Had a great time and was treated very well and will go back againExpedia 真实住客点评
the staff at this hotel was the nicest of all the hotels we have ever stayed at. room size was great. bed comfortable.Hotels.com 真实住客点评
"Ritz excellence with few exceptions"
Overall we had the kind of quality stay you expect from a Ritz. Downtown was a bit scary and empty. We were not happy to have not just one but two maid knocks on the door to turn the room, beginning at 10:30AM, given the obvious low occupancy and the fact that it was Sunday morning.Hotels.com 真实住客点评
"Amazing hotel ... Cleveland the city "not so amazing""
Hotel could not have been better. The staff went out of thier way to make you feel comfortable.Expedia 真实住客点评
"ritz carlton in cleveland ohio"
hotel was greta ...only detraction was lingering people around the hotel and in the mall downstairs that harassed us for money at every turnHotels.com 真实住客点评
"Expensive but worth every bit of it"
Great location. The airport train drops you right under the Tower City complex, and the hotel is in this complex. Extremely courteous staff. The 6th floor lounge is great (got a bit crowded with the Yankees-Indians series next door), but could possibly stay open longer than just midnight. That was a bummer. Food is great, but they have only one restaurant. […] Public Square is in the neighbourhood, and has many great choices. But then this is downtown Cleveland - do not venture out on your own after dark, or so they say. Parking is a problem (I did not rent a car) - all valet service, so you keep tipping your valet each time you take your car out. It is downtown, within walking distance of the Rock-n-Roll Hall of Fame and some other museums. The drive to Canton (to the Football Hall of Fame) is not that bad either. And best of all, Progressive Field, home to the Cleveland Indians is 10-minutes of comfortable walking. The river is next door, as is Lake Eerie. I would recommend this hotel to anyone willing to spend this kind of money, but the hotel ambience, the service, and all these fun places within walking distance make it totally worthwhile. If you are going to be totally downtown-bound, then DO NOT rent a car. 阅读更多信息Expedia 真实住客点评
"Exceptional staff are the strength here"
Staff were attentive, helpful but not pushy and seemed genuinely interested in the guest. We had a small dog and he was treated wonderfully by all the staff.Hotels.com 真实住客点评
My wife sent the card from the room. First impression was grand. All staff were excellent. We got the suite so our 14 yr old son could have his own space. When we got to the room, our son reached behind the pullout sofa to plug in his phone, and there was a visibly dirty pair of underwear back there. Housekeeping came to take it away. We expected that […] while we were at the baseball game, the pullout sofa would be made up for our son; it was not. Little things you wouldexpect from the Ritz-Carleton. We were very impressed with Cleveland, and hope to make it back soon. Thank you 阅读更多信息Expedia 真实住客点评
"Very pleasant stay"
Hotel staff could not have been more accommodating.Expedia 真实住客点评
"Excellent Location for Events at the Q"
The staff was friendly and the location was fantastic for everything we wanted to see and attend. The connecting mall and tunnel to the Q was a nice touch. The decor was very nice and the staff helpful. One disappointment we had was when we checked in, we were told that access to the bar and club floor came with our room. Later that evening, we found […] that this wasn't true. When asked about it, the hotel staff said it was extra. When trying to pay for it, they said there wasn't anything going on up there. Finally, they said it was closed for the evening. We had met others in the hotel that were told they had access as well. 阅读更多信息Hotels.com 真实住客点评
Tout était impeccable, de notre arrivé, à notre départ, service de voiturier, bagagiste.... La femme de ménage ouvre même les lits le soir et dépose une bouteille de d'eau et des chocolats... A coté d'un centre commercialExpedia 真实住客点评
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