Hotels.com 住客于 2013年02月17日做过点评
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Hotels.com 住客于 2013年01月28日做过点评
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Hotels.com 住客于 2013年01月28日做过点评
此住客未发表评论。
""Hotels.com 住客于 2013年01月19日做过点评
一般,没有什么惊喜
"有的房间有异味"Hotels.com 住客于 2012年10月10日做过点评
4层楼的建筑,环境相对安静,但是楼道里有臭味,有的房间也有异味。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
**这些设备/服务可能只在某些客房或房间内提供。某些设备/服务可能会另收费用。
The Pointe Spa有 2 间护理室。服务包括按摩、面部护理、体膜护理和身体磨砂。提供各种护理疗法,包括芳香疗法。
餐厅每天早上 6:30 AM 至 中午 提供即点即煮早餐,需要收费。
Three Degress - 此餐厅可俯瞰城市,并提供早餐、午餐、晚餐和周末早午餐。住客可以在酒吧点些酒水,享受露天就餐的喜悦(如果天气允许的话)。
提供24 小时客房服务。
酒店提供游船码头和健身俱乐部。酒店内有室内游泳池、儿童游泳池和SPA 浴缸。其他娱乐设施包括桑拿。
酒店或附近有下列娱乐活动;可能会收取费用。
以下费用和押金由酒店在提供服务、办理入住或退房手续时收取。
上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
West of the Willamette River, downtown offers a celebrated skyline, walkable streets, and a lively arts scene. Visitors shop tax-free at Powell’s Books and Portland Saturday Market, a craft lover’s paradise. Area festivals include Cinco de Mayo and the Oregon Brewer’s Festival. The Oregon Zoo, the swank Pearl District, and the inviting Pioneer Courthouse Square are other noteworthy attractions.
查看波特兰的所有酒店此住客未发表评论。Hotels.com 真实住客点评
"Perfection"
A perfect stay!Hotels.com 真实住客点评
"Nice and Friendly"
Very friendly staff, nice clean rooms, great locationHotels.com 真实住客点评
"Fantastic Location and Friendly staff"
Beautiful hotel right on the Willamette river. Able to walk to downtown Portland and the light rail station! Excellent Wifi in rooms - would love it if they were a B&B and the couch was larger and more comfortable in the suites.Hotels.com 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 Well we have some good news, we are receiving brand new sofa’s with sleeper beds right now. We hope this helps. Thanks for the nice comments about your experience!
"visit daughter"
Everything was great . But the cab service they use was unacceptable. Driver thought we were the typical tourist, so they drove us out of the way from where we were going. When we mentioned it to them, his answer to us was. What are you counting the blocks. But the hotel was very nice about it when we mentioned it to them..Hotels.com 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 I’m so sorry to hear about your cab experience. Glad to hear the staff handled it well. I will touch base with my Guest Service Manager to see if he remembers this incident and we will avoid using this driver again. Thanks for bringing this to our attention.
"Fantastic time"
The front desk staff and valet staff were very friendly and went out of their way to help us. The rooms are comfortable as are the beds. We did not have any complaints, and had a wonderful stay. The location is excellent for walking along the river and across to the OMSI.Expedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 I just heard a rumor that our city might be providing a water taxi from our location to OMSI over the summer months. Now that would be cool. Hope to see you this summer!
"Great in City getaway location."
Great getaway. In downtown close to everything but also has the parklike setting, marina and walk along the river. Really nice, knowledgable staff as well.Expedia 真实住客点评
"Friendly Staff to Serve You"
The hotel staff was very friendly and helpful.Hotels.com 真实住客点评
"Excellent!"
Nothing new. Nothing that needs to be said, it is the River Place, the level of service and quality here is second to none. Simple as thatExpedia 真实住客点评
"Great adult place to stay."
Great staff & location. Beautiful setting on the river. Easy to walk around downtown area. Nice happy hour touch.Expedia 真实住客点评
"Friendly staff, excellent location"
My wife and I stayed 2 nights for our anniversary, the staff were very friendly and helpful. Everything was great, and they did little special things for us to make us feel welcome - complimentary champagne in our room, complimentary vallet parking -- just went above and beyond what they had to do to make our trip special. The room was clean, everything […] smelled good, room service was prompt and friendly, the food was excellent. Vallet service was great, the attenants had our vehicle out in just minutes everytime we requested it, the wine tasting and cookies were delicious. Overall I give this place 5 stars. 阅读更多信息Hotels.com 真实住客点评
"Excellent location"
The location of this hotel was excellent. We did a lot of walking and it felt like everything we wanted to do and see was convenient. The staff is very friendly. My only complaint is that we were charged $31 a day for valet parking. There was no sign outside that said there would be a charge, no one at the desk said anything, and neither did the drivers. […] We would not have gotten a car at all had we known this. Additionally, we never waited for less than 5 minutes for someone to even be available to go get our car. We waited for 30 minutes once which was displeasing at best. The restaurant that is attached to the hotel is wonderful! Amazing food and excellent service. Get anything on the menu that includes bacon. Their bacon is cooked to perfection and delicious. Overall it is an excellent hotel and I would recommend it. I would even stay there again if I find myself in Portland but I wouldn't rent/bring a car unless I really had to go any major distance. Cabs would have cost us less than the rental car + valet fees. 阅读更多信息Expedia 真实住客点评
"friendly to humans to dogs"
dog friendly, very nice staff, beautiful setting and rooms. Love it. This is where my husband and I re-met after 30 years, and we just spent our one year anaversary in the same room, we plan to do this every year.Expedia 真实住客点评
"Very nice hotel, beds are pretty bad though."
Great place overall, wonderful service all around and very nice rooms with an obviously great location. Our only complaint was the bed. It was very hard and very uncomfortable, making it difficult to sleep well for either my wife or I. Everything else was very nice if a bit steep in price.Hotels.com 真实住客点评
"Great hotel for couples. Very dog friendly."
Staff were most gracious and accommodating. We appreciated the overall ambiance of the hotel, the setting with a wonderful view of the Willamette River, and the convenience to the waterfront and downtown Portland.Expedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 Thank you for taking the time to review the RiverPlace and thank you for your very kind words about our staff! I couldn’t agree more that we are a great hotel for couples. We would love to see you again soon.
Service was outstanding. Only thing they need help with is their menu in restaurant and bar. So boring. Portland is full of great restaurants yours is in need of serious help.Hotels.com 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 We truly appreciate your comments about our service and your feedback about our bar menu. We will be making some exciting changes to that menu in the very near future. Thanks for the review!
"Great place to stay in Portland"
Great location, great staff, beautiful hotel. Not that commercial hotel feeling.Hotels.com 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 Glad to hear you enjoyed the vibe of the RiverPlace. Kimpton Hotels are known for their fun stylish flavor and we leave the commercial feel to those other hotel companies. Thanks for the review!
"RiverPlace Hotel Portland Oregon"
This hotel has superior service and great amenities. The hotel staff is extremely polite and helpful. The rooms are clean and spacious. Staying at this hotel is like staying at a resort in the city, and the staff makes you feel like you are on vacation instead of a business trip. My only recommendation would be to review the valet parking charges which […] can be quite expensive. 阅读更多信息Hotels.com 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 Thanks for the review and your kind words about our staff! We recently compared our parking rates with other hotels in the downtown Portland area and we found our rates to be on the lower end. We have no plans to increase our valet parking rates and would like to continue to offer great valet service in a secured parking lot at a low rate. Hope to see you again soon!
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RiverPlace, a Kimpton Hotel 的回复 Thank you for submitting a star review. I am so sorry that we did not meet your expectations. If you have any future plans to visit Portland please do not hesitate to contact me directly (Ryan/GM) and I will see through the details of your next stay.
"Perfect except!!!!!"
We loved everything except 2 items. The sheets did not appear to pressed when laundered.....also the tv channels....... No major channels, ie no ABC,, CBS, NBC, CNN etc...... Only Fox News...... They stated they are in transition changing tv provider...... Not good on major holiday weekend.... I was shocked sheets not pressed..... I look forward to […] pristine beds........ On a positive note, the staff is wonderful...... Beautiful location..... 阅读更多信息Hotels.com 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 I am so sorry about us not being able to provide local channels during your recent visit. We recently upgraded our television programming to include more channels, high definition, and HBO but during the switch over the local channels were not functioning. We have resolved this issue and we now offer one of the best selection of channels I have seen in a hotel. I am also sorry that you felt the sheet was not pressed. We do press every top sheet so it has that crisp look. Thanks for your feedback and we hope to see you again soon.
"Ideal for pet lovers"
Ecellent hotel in an excellent location. Staff was great.Expedia 真实住客点评
"Wonderful hotel with amazing service!"
Recently my wife and I decided to pop off to Portland for a long weekend of sightseeing and relaxation. Riverplace is an amazing hotel, not so much because of the hotel – which is very nice, but more for the people. We were amazed that the staff went so far out of their way to make us comfortable and even anticipated our wants before we even had them. […] I have stayed at many top hotels in my life, and I can honestly say the service at Riverplace was the best I have ever had. Everything was done with a smile and they really seem to want to help any way they can. As for the actual structure, it is clean and very nicely furnished with tasteful yet contemporary furniture and art. Our bed was amazingly comfortable. My wife actually went to the front desk to ask about the brand of mattress topper they have! They have a restaurant called “3Degrees” which serves wonderful food and drinks. No need to leave the hotel for food if you don’t want to. The location is close to the trolley and the river walk. It’s right on the water, so evening strolls around the neighborhood are very easy to do. In summation, I can’t say enough good things about this hotel. We would definitely go back! The only dawback I could find is that valet parking is $31 per night. 阅读更多信息Expedia 真实住客点评
"Perfect location"
Awesome location. Awesome customer service. Awesome overall. You'll have spectacular views, be in proximity to a waterfront park, be a short walk from downtown Portland and have a staff that goes above and beyond.Expedia 真实住客点评
"Great hotel for anyone for any reason"
Beautiful, friendly, accommodating, best hotel experience I've had in a long, long timeExpedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 We are ecstatic that you were so pleased! Thank you so much for your comments.
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"Quite comfortable"
A lot of nice touches to make you feel comfortableExpedia 真实住客点评
"Great location on the water-super for families"
Great location-the staff were all super nice-we arrived after a LONG day traveling and everyone was super helpful, even when our 2 year was screaming. Loved everything.Expedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 I have one of those screaming 2 year olds too! I know what it is like to travel all day with a little one. Glad to hear our staff made you feel welcome when you were most in need of a warm welcoming.
"Nice hotel but a bit out of the way"
The Kimpton was a fine place to stay for our trip. The welcome cookies and wine, and the lounge area all make for an inviting place to relax. It is a bit out of the central area for shopping and tourist sites, but since we are walkers, we were not deterred. There is public transportation nearby, and taxis if you call them. My one issue was that a wedding […] party took over the restaurant for one of our nights; it would have been nice to know this ahead of time, as we had planned to eat there. The bar area serves meals as well, but it was very noisy and would not have been our choice had we known to plan in advance. I will say that the food in the bar was fine, as it turned out. The staff were all very nice, friendly and helpful. 阅读更多信息Hotels.com 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 I am glad to hear that you enjoyed your time at the RiverPlace and that you were able to find your way around town by foot and by taxi. I would like to apologize about the loud atmosphere of our restaurant from the wedding party. This is a pretty rare occurrence that an entire wedding party would buy out the entire restaurant. If it were to ever happen again we will take you up on your suggestion and be sure to notify our arriving guest. Thanks for the review and thank you for staying with us.
"not good enough"
Great location on the river and close to downtown, Lobby and porches were small, but comfortable. Rooms too were small, but pleasant enough. Somehow did not seem special enough for price paid.Expedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 Thank you so much for your feedback. I am so sorry to hear your disappointment in the room and lobby size. We do offer a wide variety of room types, if you find yourself visiting the Portland again I would love to offer you one of our spacious suites with a fireplace . Thanks again for your time, review, and kind remarks about our staff.
"Small, so so room in out-of-way place"
I didn't feel my room was worth the price paid. It was small with mediocre furnishing. The hotel was out of the way. Although the staff and services seemed good, I would not recommend this to my friends.Hotels.com 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 I would like to apologize that you were disappointed in the overall décor and furnishings of the hotel. We just received approval on an upcoming remodel and all of our guestrooms will have a brand new Kimpton look starting in February. Thanks for your feedback and nice comment about our staff.
This is an excellent hotel in a beautiful location.Hotels.com 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 Thank you! Glad to hear you enjoyed the location. It certainly is unique and provides for a true Portland experience.
"Great place"
Great hotel! Great Staff. Right on walking/running path. Easy access to downtown and light rail. Huge park out in front of hotel. 15 minute walk from Light rail drop off. Great way to get from the air port to the hotel.Expedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 Sounds like you found your way around using Portland’s fantastic mass transit system. It is super easy and convenient. Now for a true Portland experience you should try getting around on one of our complimentary bikes. We will have one ready to go for you.
"Fantastic riverside hotel"
Beautiful location, great gym facilities down to road, nice room and tasty breakfast. Staff were very helpful and friendly. Expensive stay but worth the money.Hotels.com 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 Thanks for the review and thanks for finding great value in all the amenities we have to offer. I cannot think of another hotel that has such great access to the river and to a fantastic athletic club. Hope to see you soon.
"Pampered by boutique hotel"
Staff was incredible, amenities were plentiful. Food in restaurant was top notch. Hotel room was large, bed was the best I have ever slept in ! Will be buying some of the pillows they use on their beds...best ever. location right on the river...they loan you bikes for free.Hotels.com 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 Glad you enjoyed the pampering experience. Isn’t nice to just get pampered every now and then! See you soon.
"With lovely weather, the river view is killer"
First trip to Portland, and I understand the high 70s and blue skies aren't exactly 12 months a year there ... on a lovely summer evening, just a killer location, beautiful view of the river, nice park, good people watching. Rooms was lovely, staff incredibly friendly.Expedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 We have had just an amazing summer here in Portland and the weather continues to be amazing. It’s not too late to get in a last minute vacation before that winter rain starts. Hope to see you on our rocking chairs enjoying the view again soon.
"Hidden charges drive price through the roof!"
$36 for parking. Overnight. Really? $20 for one small (10-12 oz.) draft beer and a single glass of chardonnay. Really? Very good staff. Nice place but very proud of simple services.Hotels.com 真实住客点评
"A Magical Retreat"
Portland is a great place for a couple to escape to, and the Riverplace just adds that much more charm and magic to the visit. I'd recommend this to anyone looking for a getaway.Expedia 真实住客点评
"RiverPlace A wonderful Place"
What a great way to celebrate a birthday or any special occasion. The staff was amazing, the valet parking, even though expensive, was worth it. we would return again. The only concern we had was that the queen size beds were rather small, but the staff changed our room without a problem. What a great place, great location, easy to get to, a quiet neighborhood, […] but still enough to do. Great job RiverPlace staff. You sold us... 阅读更多信息Hotels.com 真实住客点评
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"Wonderful Birthday Trip"
Great stay. My wife's birthday and they provided a free gift of wine and chocolates for her in the room. The complimentary wine hour in the evening for all guests in the sunny court yard was great. Hotel staff very helpful with everything.Expedia 真实住客点评
"Want to move in..."
Our 5 day stay was wonderful. When we first arrived and checked in the room we got was much smaller than the pictures on line appeared to be. There was not even enough room for our suitcases. As we walked down to talk to the front desk we noticed a room nearby being cleaned we peeked in to view and that was more of what we thought were getting? Thahousekeeper […] was very pleasant and showed us around and as wew ere talking, Deborah, the supervisor of house keeping came in. She listen to us and called the front desk...when all was said in done.. They upgraded us at no extra cost and after we were settled in our new room Deborah brought up a card, bottle of wine a some delicious chocolates. The remainder of the stay followed suit. The staff is wonderful!!!! The location allowed for us to walk to everything went. The river front always had something going on. And of course the hotel free happy hour sangria was delish. We are planning our next trip already. 阅读更多信息Expedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 Deborah is such an amazing employee! I am so glad you ran into her and she was able to help you out with the upgrade. So when is your move in date?
"Great location"
The location of the hotel on the water was perfect right next to a bike/running trail and a nice view of the river. It was nice to be in a quieter area but still so close to downtown. My boyfriend and I also borrowed hotel bikes and went exploring around the city, it was great! The hotel staff was helpful and always friendly and smiling. We would love […] to stay again! 阅读更多信息Hotels.com 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 We love the fact that you took advantage of our free bikes and hit the paths along our hotel. What a great way to experience Portland! Thanks so much for your review.
"Happy hour on a 2nd floor courtyard with a view"
Great location where you can walk to shops and restaurants. I enjoyed the hosted wine happy hour on their private 2nd floor courtyard deck.Expedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 Love to hear you enjoyed our location and that we had some great weather during your travels. We plan on hosting our daily wine reception on our 2nd floor patio anytime Portland has a gorgeous day to show off that amazing view. Thanks for the lovely feedback!
"Ammenities"
No indoor pool in building, NO coffee in room, NO microwave in room, all items that were available were way over priced. Room was average for price.Expedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 I am so sorry to hear that you were disappointed in the amenities offered. We do offer complimentary athletic passes to the RiverPlace Athletic Club with a full workout facility and Olympic size swimming pool just a minute or two walk from the hotel. We also offer a complimentary coffee and tea reception in our living room but are always more than happy to provide a complimentary coffeemaker, coffee, and microwave into your guestroom. I am sorry that these amenity offerings were not offered or made clear that they are available. Thank you for your feedback.
"Great Location with too much AC noise."
Great location, excellent ammenities. I'd give this full 5-stars, but the heating/cooling unit in the room was incredibly loud and obnoxious. I live in a very quiet place, so noise bothers me, but you had to sleep with ear-plugs in to not be woken up every hour =(Expedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 We all would like to apologize for the noise you encountered during your stay. This certainly is not normal so I will have our engineering crew inspect the AC units in our guestrooms to determine why this noise was occurring. Please contact me directly before your next visit and I will be sure your room is the quietest one available. Thanks for your review!
"Heart of Portland Waterfront"
It was the "extra's" and details that really sets The Kimpton RiverPlace apart from others. From the friendly, helpful and efficient staff to the perks of using the facilities at RiverPlace Athletic Club (and 20% discount on spa services at its The Pointe Day Spa), excellent food and beverage choices at Three Degrees, and its location just steps away […] from Portland's riverfront (you can walk wherever you wantto go) - this was a fun place to stay! 阅读更多信息Hotels.com 真实住客点评
"Riverplace review"
I would rate 5 stars except for the $30 per night for valet parking and the inconvenience of the alternate which is pay parking.Expedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 I would like to apologize that you were disappointed in the cost of parking here at the hotel and in the Portland area. If it is at all possible to leave the car at home while traveling into downtown locations I always recommend it. We are walking distance to the downtown core and a very short walk to the street car. Thanks for your feedback.
"Outstanding service"
The service is outstanding and unmatched by my experience elsewhere. The room was perfect, with every detail thought of. I would highly recommend this chain of hotels to anyone.Expedia 真实住客点评
RiverPlace, a Kimpton Hotel 的回复 We just love your bad comment! Harriett already misses you. Come back soon.
"Best location in Portland"
Attractive, comfortable Hotel. Easy walks along river, Couldn't find anything to complain about!! Possibly a little on expensive side?Hotels.com 真实住客点评
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