Not clean in the room, especially the bathroom. The space is small.
Peter
Peter,1 晚行程
Expedia真实住客点评
10/10 绝佳
2021 年 11 月 23 日
Peter
Peter,2 晚行程
Expedia真实住客点评
8/10 很好
2021 年 7 月 24 日
Nic
真实旅客
2 晚行程
Expedia真实住客点评
10/10 绝佳
2020 年 4 月 30 日
What a lovely and well-located hotel! Room was small but very nice. The staff were friendly, especially one of the waiters in the restaurant. The vouchers for the bar/restaurant were great! Our only complaint was that the bathroom door in our room was broken. We had to ask twice, but after the second time, somebody was sent up promptly to fix it. Wait-time for breakfast varied day to day. On our last morning, there was too long of a wait, so we went somewhere else. Overall we really enjoyed our stay!
真实旅客
3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2020 年 3 月 20 日
Excellent! 100/100 would definitely recommend, super clean and great staff
真实旅客
2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2020 年 3 月 17 日
The stay was nice.
Just be mindful of the daily resort/destination fee that is applied by hotel.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 3 月 16 日
Perfect place to stay, amazing location, costumes services 5 stars.
DouglasTorret
DouglasTorret,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2020 年 3 月 16 日
Loved the lobby. Ambiance was relaxing and very comfortable. Bar staff was friendly and very attentive.
真实旅客
2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2020 年 3 月 15 日
真实旅客
3 晚行程
Expedia真实住客点评
8/10 很好
2020 年 3 月 14 日
good service excellent location
melinda
melinda,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2020 年 3 月 12 日
真实旅客
6 晚行程
Expedia真实住客点评
6/10 好
2020 年 3 月 11 日
This was our second time stayed at this hotel when we visit NYC. Our first time experience was pleasant that’s why we decided to stay here this time again.
However this time the experience didn’t go so well this time.
First, the check in staff is not friendly at all. And just want to get over with it. After we get our room, the room is noisy due to the flag outside be hitting the windows and make large sound. We called the reception so many times for hours and no one pick up our call. The next day, when we check in for the breakfast, we waited at the waited area, and the staff just forget our waiting number and been calling people who arrived later than us to get seated. We waited more than 45 min when there was only four group waited in front of us. When we notify the staff that our number got missed the staff even accuse us that we didn’t come when he call the number. We were seated right beside the entrance and been listen to each number he called. He didn’t even apologized that he wrote the wrong number on the waiting sheet. Very disappointed for the service here.
However, the good side of this hotel is that they provide some voucher that u can use for the bar on first floor or dry cleaning service. We went to the bar on first floor. It’s a little bit hard to find a spot during weekend. But the staff is superior. Super friendly and helpful.
Lucia
Lucia,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2020 年 3 月 10 日
真实旅客
2 晚行程
Expedia真实住客点评
10/10 绝佳
2020 年 3 月 10 日
The Maxwell staff was incredibly friendly and the atmosphere was great.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2020 年 3 月 10 日
Mathieu
Mathieu,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 3 月 10 日
真实旅客
1 晚行程
Orbitz真实住客点评
8/10 很好
2020 年 3 月 9 日
Needs a bit of updating however excellent staff great location
真实旅客
4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2020 年 3 月 9 日
Yana
Yana,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 3 月 9 日
Greg
Greg,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 3 月 9 日
Randi
Randi,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 3 月 9 日
Great stay
Previous the NYC flagship W. Great hotel and staff
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2020 年 3 月 8 日
Phillip
Phillip,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2020 年 3 月 7 日
Brown water was terrible and the temperature took forever to get hot.