每累计 10 晚，即可免费住宿 1 晚*！
Recreational amenities at the hotel include a fitness facility.
Named in honor of President Ford, who grew up in Grand Rapids, Gerald R. Ford International Airport (GRR) is Michigan's second-busiest commercial airport. Downtown Grand Rapids is about 13 miles northwest. Free wireless Internet access is available throughout the passenger terminal. An observation deck is on the mezzanine level, and most food concessions are in the terminal's Grand Hall.查看大瀑布城的所有酒店
Clean and relatively comfortable room. Very nice staff. But noisy (room to room and hallway noise).Hotels.com 真实住客点评
The hotel was great. Friendly staff, great breakfast, room was very clean. Our TV in the room was not working properly and they quickly offered us a new room. The fitness room was nice also. would definitely stay again!!! Thank YouHotels.com 真实住客点评
It was great! The staff, who were excellent, definitely paid attention to detail. This will be my go-to hotel in Grand Rapids and I will probably stay here 5 or 6 times throughout the next year.Hotels.com 真实住客点评
"Great place to stay"
I have stayed several times at this motel while visiting family in GR. Always very friendly staff and clean throughout. Good complimentary breakfast. Convenient to several good restaurants and other shopping. For the quality the price is very reasonable. Recommend it highly.Hotels.com 真实住客点评
It was an average decent hotel.Hotels.com 真实住客点评
机场凯富酒店 (Comfort Inn Airport) 的回复 Dear Traveler: Thank you for taking a minute to provide a few words about your stay. We are glad you found all of our accomadations sufficiently meet your needs. We are always open to guest suggestions because they improve the experience for each successive guest. Next time you stay with us, we hope to hear some of you great constructive comments! We would love to see you in the future! Have a great day!
"Perfect for business trip"
Everything was very good. Good place to stay. Clean rooms and nice people working there.Hotels.com 真实住客点评
机场凯富酒店 (Comfort Inn Airport) 的回复 Mitchell, Thank you for taking the time to review our property. We are glad you found the staff friendly and accommodating. We take pride in our customer service, and we will be sure to pass on your kind words to the rest of the staff. We will also pass on your praise to the housekeepers. They work diligently to keep the rooms clean and comfortable for our guests, and it is good to see their hard work does not go unnoticed. Again, thank you for your review, and we hope to see you for future business trips!
"Time for myself"
I enjoyed my trip. The staff was nice, the beds were amazing and the location was great.Hotels.com 真实住客点评
机场凯富酒店 (Comfort Inn Airport) 的回复 Dear Guest, We want to thank you for providing a review of our property. We love the hospitality business because ti provides individuals with an escape; we know sometimes you "just need to get away for a bit." We are so glad you found the staff kind and the beds comfortable, as these two aspects truly make-or-break a hotel stay (we are also glad you took advantage of our great location)! Thank you again for your review, and we hope to see you again sometime soon!
"Affordable, nice people"
What a nice little stay! It wasn't top of the line, but it was relaxing and well maintained. For the price and location, you really can't beat this. Pet rate is $94/night and my dog did pretty well, there's ample room for walking around if your pet isn't a greyhound or something.Hotels.com 真实住客点评
What a great stay!!! Rooms were clean and comfortable. Bed was wonderful and breakfast was fabulous!!!!Hotels.com 真实住客点评
Comfortable stay, good service, great breakfast.....safe surroundings.Hotels.com 真实住客点评
Hotel was nice, service was good. Rooms were very clean and the beds were nice and comfy. Good stay for the price.Hotels.com 真实住客点评
Exellent hotel. I would stay there again.Hotels.com 真实住客点评
My one disappointment is that with a full house saturday night they ran out of breakfast at 9:30 when it was supposed to go to 11 :(Hotels.com 真实住客点评
NICE HOTEL. Quit, clean.Hotels.com 真实住客点评
"hotel parking was unacceptable"
The employees were Great!! location of hotel was fine. My room and hotel was clean and up keep was overall good. But all that was forgotten when my wife left to get us a late dinner and came back to NO parking at all.. She was told to park at the neighboring business, when she went next door to park there were no spots there either. had to park 2 blocks […] away at 1 am. 阅读更多信息Hotels.com 真实住客点评
very nice hotel, very nice peopleHotels.com 真实住客点评
"good nights rest"
Comfortable beds. Nice staffHotels.com 真实住客点评
The hotel is looking a bit rundown.The beds were comfortable and seemed clean.There was hair in the shower..Hotels.com 真实住客点评
"Nice hotel close to airport"
We had to add our grandson to the room as we only reserved it for two adults. The lady at the desk was very helpful and said she would get someone to bring a cot right up. She didn't act like we were bothering her with extra details. The room was very clean and also very quiet. The pillow selection on the bed was the best! We will stay here again when […] we visit our son. 阅读更多信息Expedia 真实住客点评
"Good location at a great rate"
Needed a room for a one night stay that was reasonable. This hotel really fit the bill and it had a good breakfast.Expedia 真实住客点评
Reception personnel much above the norm. Would definitely stay here again.Hotels.com 真实住客点评
机场凯富酒店 (Comfort Inn Airport) 的回复 Herb, Thank you for taking a few moments to write such kind words about our staff. We believe customer service must be the number priority for our guests to have a calm, relaxing, and pleasant stay. We are glad you found the staff to provide this exact experience for you, and we will be sure to pass your kind words along to our entire staff. We hope to see you again soon!
Front Desk service was great. Very personal. Very informative.Hotels.com 真实住客点评
Everything was excellent about the hotel.Hotels.com 真实住客点评
When we arrived at the hotel we were not informed that the entrance was under construction, so it was a little confusing where to find the entrance and we had to park a little further away when we checked in. We made a booking for 2 rooms the day before we traveled and when we arrived at reception we were told by staff that one of the rooms was not […] ready as it had been used in the daytime and there was some confusion with our booking. They were very apologetic and gave us some water and snacks for compensation. We had to wait about 25 minutes for our second room to be ready and the staff were very attentive and made sure everything was to our satisfaction. Overall we had a very pleasant stay. 阅读更多信息Hotels.com 真实住客点评
"Nice hotel, good rate"
This hotel was nice. It was one of the only hotels in the area at last minute and rate was not high. Breakfast was good too. We would stay there again.Expedia 真实住客点评
机场凯富酒店 (Comfort Inn Airport) 的回复 Traveler, Thank you for taking a moment to write a few words about your stay. We are glad we were able to accommodate you at a reasonable rate as all other hotels in the area were rapidly selling-out. Even during those peak times, we try to keep our rates honest and fair. We are also glad you were satisfied with our delicious breakfast of eggs and sausages. We look forward to seeing you again in the future.
"Staff members are great"
The overnight front desk agent (male) was fantastic! He gave me wonderful suggestions about the airport and timing of my arrival at the airport. I love the quotes and jokes placed around the hotel. Also, the breakfast was fantastic. I realize the construction impacts the aesthetics so I won't comment on the exterior looks. I was disappointed that my […] room was not cleaned at all on my final night. I had not indicated I did not want it cleaned. 阅读更多信息Expedia 真实住客点评
We were not expecting the hotel to be under construction! There was no mention of this in Expedia's info. We were likewise surprised that upon check-in we were handed a notification that we would have to be out of our rooms at 930 -1230 the following day so that new furniture could be installed! This was not mentioned in Expedia's info either. So basically, […] we paid (in advance to Expedia) for all three days/nights, but three hours on our first day we were basically inconvenienced--we didn't feel secure leaving anything in the room as workmen would be moving in and out...nor were we able to unpack our clothes and use the dresser, end tables, or desk the following morning... until the work was completed... upon our departure, the headboard had yet to be re-installed...we were asked to leave a credit card for incidental charges, but were not reimbursed for the hassle of the construction or the furniture replacement... one other note... since many of the construction workers were staying at the hotel, several of their vehicles took up parking places...that we had been guaranteed in our reservation... 阅读更多信息Expedia 真实住客点评
Currently being renovated. It's a decent property already so the upgrades should make it quite nice. I will stay again when in area.Hotels.com 真实住客点评
"Friendly staff, clean room, but a little old."
Very comfortable stay, nice staff and easy access to find.Expedia 真实住客点评
机场凯富酒店 (Comfort Inn Airport) 的回复 Bob, Thank you for taking a moment to review our property. We are glad you found our hotel to be both comfortable, and accessible. We think our location just off the Interstate, on 28th Street, is one of the best in Grand Rapids. We are also glad you were pleased with the staff's attentiveness. We take pride in our customer service, and our staff will be pleased to hear your kind words. Thanks again, Bob; we hope to see you in the future!
It was a really great hotel. It had a great selection for their breakfast and we were so close to everything we wanted to do there. I will defiantly choose them again on my next trip!Hotels.com 真实住客点评
"Quick, comfortable, convenient"
Great pillows, great staff.Hotels.com 真实住客点评
机场凯富酒店 (Comfort Inn Airport) 的回复 Valued Guest: Thank you for taking a moment to write such kinds words about our property. A comfy pillow is one of the most important factors in a good night's sleep, and we are glad you found our pillows up to your standards. We are also glad you found the staff friendly and accommodating. We will pass along the kind words to everyone on-board. Enjoy your summer!
"Nice hotel but WiFi poor"
The hotel itself was very nice,but the WiFi service was poor. This seems to be a problem with all of the Comfort Inns I stay at.Hotels.com 真实住客点评
机场凯富酒店 (Comfort Inn Airport) 的回复 Valued Guest: Thank you for taking time out of your busy schedule to write a review of our property for it is only by guest feedback we can improve the hotel experience. We apologize for the Wi-Fi inconvenience. When the hotel reaches or nears capacity, the servers may occasionally slowdown, and we are sorry you encountered this problem. In your future stays, we suggest using out business center on the first floor as it always has the best internet connection. Apart from the Wi-Fi, we are glad you found the hotel up to your standards. We hope to see you again in the future.
"Staff especially nice and friendly"
Rooms and hotel clean and well-kept. Staff very friendly and seemed to take personal interest in their guests.Hotels.com 真实住客点评
机场凯富酒店 (Comfort Inn Airport) 的回复 Mark - thank you for taking time to offer feedback on your stay. It is true - we do love interacting with guests. No one can ever accuse us of not being able to talk. We are glad to know that you enjoyed your stay and hope to see you again sometime in the near future. Have a great week.
"Great hotel great price"
Clean hotel nice rooms, staff couldn't do enough to help and with very cheerful and friendly attitude. You won't beat it for the price, very happy with this hotelHotels.com 真实住客点评
机场凯富酒店 (Comfort Inn Airport) 的回复 Sam - we enjoy our jobs. One of the most enjoyable parts about the hospitality industry is getting to interact with guests and hear about their travels. We are glad to hear that you found the staff to be friendly as well. The highest compliment is knowing that the guests were satisfied with their experience. Hopefully we will see you the next time you return to Grand Rapids.
everything was great except for the small breakfast area . Was very crowded with eight people in thereHotels.com 真实住客点评
机场凯富酒店 (Comfort Inn Airport) 的回复 Jim - thank you so much for taking time to offer feedback on your stay. We truly love our property but you are correct in your assessment of the breakfast area. When the hotel is full the room can fill up quickly. We do our best to set up additional rooms to help with any overflow, but sometimes is tough when groups are eating at the same time. We will make sure to pass your comments onto our owner. Again, thank you so much for your kind words and candid feedback. These reviews help us to be the best we can be.
It was good. Very good service, clean room.Hotels.com 真实住客点评
机场凯富酒店 (Comfort Inn Airport) 的回复 Sabra - your comments get to the heart of our mission. It is encouraging to hear that you were pleased with our service and the condition of our room. We know you have many choices on where to stay, so it means a lot to know that you were happy with our property. Again, thanks for staying and for taking time to offer feedback. We hope you have a great week in Chicago (You have to love the Windy City!).
"Friendliness and Cleanliness were both very good!"
Staff was great! Bed was hard, but that is pretty much to be expected. We had a room with a balcony but the sliding door was very difficult to open and the track for the sliding door looked liked it could use a good cleaning. The balcony looks out over a car lot so it seemed a little odd to even have a balcony there but if the property is going to have […] one it would be nice if it was easy to get out to it. Lobby has a nice sitting area with a fireplace and the breakfast room has a nice look and arrangement. Breakfast food was good, Choice properties offer a very good selection of cold and hot breakfast foods and this one was no exception. This one even offered an oatmeal bar which was a nice feature. I did not give this property a 5 due to the problems with the balcony door and there was some dry cereal spilled on the elevator floor that was there the evening we checked in and still there the next morning, but I do feel that these things were minor and that overall the friendliness and cleanliness were very good. 阅读更多信息Expedia 真实住客点评
"Great, clean, friendly staff"
Great staff that accommodated our large group. Very good continental breakfastHotels.com 真实住客点评
This was my last hotel stay on a two-week business trip and it was by far the best one. I especially enjoyed the hot breakfast/coffee in the morning and convenient power outlets for charging my various electronic devices! It was little details that made the difference, and I will definitely be staying here again next time I am in Grand Rapids!!!Hotels.com 真实住客点评
"sweated my nuts off !"
the room was very clean and bed comfortable. but the heater in the room couldnt be adjusted. the only way to cool the room off was to shut the heater off completely. woke up in a soaken sweat from heat. i think something needs fixed on the heater.Hotels.com 真实住客点评
"Very clean and nice hotel"
The only bad thing that happened to me was that I had to wait from 11 am to 5 pm to get in because their internet system was not working. Other than that great hotel!Hotels.com 真实住客点评
Nice place. Just needed a place to sleep and work in the evening. Unfortunately, very poor wireless service. I could not get adequate connections 2 of the 3 day and the 3rd day it was inconsistent.Hotels.com 真实住客点评
"Check your room before getting comfortable"
My room was not cleaned. Bed was made with dirty sheets. Floor was not vacuumed. Called the front desk and they put me in another room right away. Hotel is kind of old. Bed was comfortable. Shower head was poor. Location is close to the airport and there is a free shuttle which is why I stayed here.Hotels.com 真实住客点评
Excellent value and comfort. Best breakfast with real dishes and silverware and eggs. Compares to the 5 stars.Expedia 真实住客点评
"Great for a night away!"
I went with this hotel based on the ratings. I was not disappointed! Clean rooms and friendly staff. It was a short cab ride to the destination we were in town for. Overall very happy with our stay.Hotels.com 真实住客点评
For ten bucks more I could have stayed at a place just up the road in better shape that this one. Bathroom wasn't that clean. Had to hold the handle down on the toilet for it to flush. Several screw holes in the walls. Fire doors didn't close properly. This property is ready for a remodel.Expedia 真实住客点评
Not over the top fancy but very good hotel for the money. Comfortable bed and friendly/helpful staff.Hotels.com 真实住客点评
We stayed for a family wedding, service was excellent.Hotels.com 真实住客点评
"sister take a trip"
Had fun, great breakfast, close to shopping and easy to findHotels.com 真实住客点评
On work and based on ratings.Hotels.com 真实住客点评
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