It was terrible bugs in room. They was remodeling. Breakfast was not as advertised. Overall horrible experience ending up leaving after first night
penny
penny,3 晚行程
已验证
2/10 较差
2026 年 4 月 13 日
Didn’t stay. Hotel was filthy.
Curtis
Curtis,1 晚行程
已验证
6/10 不错
2026 年 4 月 10 日
the outside look bad, in my room the heat or AC did not work, there was nothing good for breakfast they just had waffle batter, the pool is really nice and on the website it say hot tub but there was no hot tub
Maeisha
Maeisha,2 晚行程
已验证
2/10 较差
2026 年 5 月 16 日
I have no words. The hotel looked like it was closed down when we arrived. Any company advertising this hotel on their site should send a representative to the premises so can witness for themselves what a terrible experience they are subjecting their customers to. We had to place a chair in front of our door as it didnt lock. This wouldnt have kept potential intruders out, but at least we would have heard any attempts of entry. Since the contract with Hotel.com was we had to cancel before date of stay we had no alternative, but to stay there or lose our money.
Susan
Susan,1 晚行程
已验证
4/10 一般
2026 年 4 月 4 日
Zero lighting to find the location. Our Door lock did not lock. I was told breakfast was 6am-9 am. We went for breakfast and it was not available due to construction…. And no one was at the front desk.
NICK
NICK,1 晚行程
已验证
4/10 一般
2026 年 4 月 10 日
TV didn’t work. There was no one at the registration desk for 20 minutes upon checking in checking out. There was no one at the desk the advertise breakfast but there’s no breakfast. The furniture was Mis matched in the room.
Caron
Caron,1 晚行程
已验证
2/10 较差
2026 年 3 月 10 日
The hotel seem to be going under some renovations… it was a mess. I really do not recommend.
Raul
Raul,1 晚行程
已验证
10/10 绝佳
2025 年 11 月 10 日
It was great very clean
Lydia
Lydia,1 晚行程
已验证
2/10 较差
2026 年 3 月 4 日
this hotel was horrible sheets where nasty room was extremely dirty no one at the front desk half the time the hotel is under construction it should not be open at all had to switch my room out three times do to tvs not working everything is out dated nd dusty i wouldn't recommend my dogs to this hotel honestly
Louis
Louis,2 晚行程
已验证
10/10 绝佳
2025 年 10 月 15 日
Good over night stay
Staff are always friendly and helpful
Darrell
Darrell,1 晚行程
已验证
2/10 较差
2025 年 12 月 28 日
The hotel pictures on website is misleading. This hotel is dirty and old. They lied about the breakfast and the food equipment was very dirty my family did eat or drink anything.
Kizzy
Kizzy,1 晚行程
已验证
8/10 非常棒
2025 年 5 月 25 日
Wonderful staff Hotel in Reno stage but very comfortable clean and environment is wonderful