We had problems as soon as we got in our room! Someones personal items was left in the closet. Room didn't look clean, mold in the shower, room lamp was broken, bathroom towels looked like they was just tossed, and the bathroom toilet seat wasn't properly secured because when sitting on it! it moves to the side, TV remote battery cover would not stay on, bathroom door handle kept coming off when you open the door, the hotel room phone did not work, the room itself looked like it needed some cosmetic issues. We have the pictures.