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绿色/可持续发展酒店 - 通过第三方认证
此酒店参与Green Tourism Business Scheme (GTBS)，即独立的第三方认证计划。该计划衡量酒店对以下一个或多个方面的影响：环境、社区、文化遗产、当地经济。独立于该第三方认证计划的审计师已对此酒店的可持续旅游实业执行客观评估。
Hotel staff very helpful. Location greatHotels.com 真实住客点评
"Good value city centre hotel"
Very pleasant and friendly reception staff. Room was a bit dated and bathroom more so but was quite roomy. The room was very very hot and couldn't turn off the radiator - this has been pointed out by lots of people previously so you would think the hotel might try to solve this one!Hotels.com 真实住客点评
"Greatest location...worst service culture!"
Stayed there for a straight month, breakfast is ok...restaurant staff have a very different culture from the reception team for some reason, extremely helpful and polite and always serve with a smile.... most of the recepeption staff are rude....if it wasnt for my GF who wanted to stay as close as possible to the city while we look for our house, i […] would have moved out ASAP.. 阅读更多信息Hotels.com 真实住客点评
"Good service but front rooms noisy"
Stayed for a family wedding, the hottest place ever as the heating was mega, so if you like warm then stay here. Noise an issue, we had a 3rd floor front room 317 but the noise from the street kept us awake. Hotel great, transferred to Room 333 at the rear, be warned though, if there is a wedding disco, you will hear this at the back, so ask before […] booking. All in all a good stay, but if there are other less central hotels you may want to consider these if you don't like hustle and bustle/noise, great for shops as slap bang in the centre, good beds and very clean and the staff were really friendly and attentive, so deserves the reviews, would recommend, but make sure you ask for a quiet room if that is a deal breaker for you. 阅读更多信息Hotels.com 真实住客点评
room is smallHotels.com 真实住客点评
"Nice hotel but short stay."
I didn't arrive here until well after midnight, the night porter let us in the lobby as was very kind even in our sleep-deprived state. The hotel and room were nice, a little dated but more then sufficient. Unfortunately I left early the next day and didn't get to explore more of the surrounding area.Hotels.com 真实住客点评
"City Centre Location"
Very good, comfortable Victorian Hotel. Did not like the fact that they attempted to charge for car parking when I didn't use the car park. Also why do they supply such cheap toilet paper and are so mean with tea and coffee?Two small sugar sachets and two tea bags.Hotels.com 真实住客点评
Lovely hotel situated right in town! Great reception, with very friendly staff. Rooms were reasonable size with space to put luggage and hang items. Good size bathroom, nicely decorated. Didnt find bed that comfortable though! Right by Leicester city centre shops and restaurants but a little noisy at night (but not too bad). Overnight parking charge […] of £5. Overall a great stay! 阅读更多信息Hotels.com 真实住客点评
"Decent for the price point..."
This didn't cost much so we weren't overly fussed, however the windows didn't open and there was a massive brawl that kept us up all night...The service staff were good and the parking arrangement was fair.Hotels.com 真实住客点评
Value for moneyHotels.com 真实住客点评
"good prime location, nice hotel but a little warm"
We stayed here because of the hotels central location. All the evenings amenities were within walking distance and at first impression the hotel was good although a little dated. The room and en suite were generously sized and were very clean. However, on returning after a night out, we found that the room was very hot and that the window faced an enclosed […] area with little or no breeze to circulate into the room. Also because of its prime location with the window open the evening entertainment from those enjoying leicesters finest continued to be pumped into our room. Overall I would recommend this hotel, but would say air conditioning or a fan is a must when its hot out! 阅读更多信息Hotels.com 真实住客点评
"perfect for city trip"
centre of city near the curve theatre - handy car park behind with back entrance- lifts- pleasant bar and restaurant- windows that open - large bathroom- friendly reception Would go againExpedia 真实住客点评
loved the location of this hotel -perfect for the restaurant i was visisting, the room was great and the bed comfortable. the only downside is the noise fro revellers until 5am on Saturday night, but i knew that before i booked. there are rooms away from the road which you could ask for otherwise. Excellent overnight parking rate too - really good considering […] this is the centre of the city 阅读更多信息Hotels.com 真实住客点评
"Good overnight stay!"
Good location. Great to have parking on site. Only used it as a bed for the night so cant comment on the restuarants etc., but seemed like a nice hotel overall. A lot of bars & clubs in the area, so could be noisy if you are on the front of the hotel I would imagine, but of course this could be why you've come to Leicester!Expedia 真实住客点评
"Great hotel in the heart of the city"
From reception through dining, breakfast and check out the staff were superb and the experience was very pleasant.Expedia 真实住客点评
Rooms were clean and comfortable. Facilities available were excellent. Hotel's location was perfect for where I wanted to go. Would highly recommend.Hotels.com 真实住客点评
"Perfect location very pleasant hotel ."
Stayed in refurbished skyloft room . Spacious room with adequate hanging space . Room very very hot fan not effective but weather outside was very hot .Expedia 真实住客点评
"close to university and shopping"
very comfortable good service friendly workers.Hotels.com 真实住客点评
it's a nice hotel and in a very convenient location, the only reason that I am down grading it is because it has no air conditions and with the recent hot weather made my stay uncomfortable and I couldn't sleep all night night.Expedia 真实住客点评
Worst hotel we've ever stayed in. Location is good, but as the building is quite old there is no air conditioning in the room. The room smells bad, it's hot and badly lit. The service is unacceptable, lazy and rude receptionists who barely lift up their head while talking to you. We've booked the best room including breakfast, but when we get to the […] hotel the room was nothing close to how it looks like in the pictures, and breakfast was not included. Wll Never, ever, ever stay here again and definitely not recommend to anybody. Any hotel with half the price will be twice the quality. 阅读更多信息Hotels.com 真实住客点评
"Convenient and functional hotel."
Convenient location, near station and curve theatre. Night staff polite and helpful. Rooms basic but functional and clean.Expedia 真实住客点评
This hotel is located in a great city cente location with a low one off parking rate for residents. The hotel has some amazingly grand features. The room itself a standard double was basic but ample. Clean, tidy and spacious. Secondary glazing allowed the hotel to hold onto its original windows whilst insulating the room from the noisy main road below. […] Tea / coffee facilities, iron and ironing board, TV and bedside lamps were great. Bathroom was large and clean with the usual complimentary shampoos etc.. Staff were polite and accomodating though the bar was a bit pricey for me personally. Also we found the breakfasts to be too expensive. If it was more reasonable we may of eaten there as it was because of its city centre location there are numerous venues to get cheaper breakfasts within walking distance. I would definately consider stopping here again if i were to visit Leicester. 阅读更多信息Hotels.com 真实住客点评
"Peaceful Haven in a bustling city centre"
Perfect place to stay in Leicester. Quiet, Tranquil oasis in a very busy part of town. Everything worked as it should but the hot water took a while to arrive for the shower. If I ever need to stay over in Leicester again, this will be the first port of call.Hotels.com 真实住客点评
"Very good staff"
Stayed there recently for a conference. The bar staff and Breakfast staff (often the same) are very attentive and nothing is too much bother for them. Being offered a second pot of tea at breakfast without even asking for one showed good attention to detail. A very nice hotel to stay if in Leicester.Hotels.com 真实住客点评
We were attending a dinner dance at the hotel and had booked to stay overnight. The location was great, the room spacious and comfortable and the breakfast was varied with sufficient choice.Expedia 真实住客点评
"Great location, comfy room"
Stayed here as close to my brother's house, who I had come to visit. Room was lovely and comfortable. The hotel had a very nice bar, and there was a great Indian restaurant called Kerala close by. Will definitely stay here again next time I'm in leicester.Hotels.com 真实住客点评
"Wonderful friendly staff - all staff, well done."
Did all we wanted and more as the City centre location meant we could spend sometime shopping before leaving and our car was in a safe and secure location.Being in the energy business I think you should reduce your room temperatures - room a bit too hot.. Before we arrived your reception had given me the post code for the car park - how sensible. We'll […] certainly use the Hotel again. 阅读更多信息Hotels.com 真实住客点评
"Good Central/Family hotel"
I know Leicester so found the hotel easily. The greeting we received was excellent. Throughout our stay all dealings with the hotel staff were very good and they were informative of local events. We would definitely recommend to all.Expedia 真实住客点评
"Good convenient hotel with character still retaine"
Good stay, pleasant staff. Good location and clean rooms. All round good hotel and would stay again.Hotels.com 真实住客点评
"Lovely hotel, dreadful room"
The hotel itself was very nice and well kept, most of the staff including reception staff, room service and security were fantastic. However the night security man was extremely rude when my sister and I rang the bell to come in and for absolutely no reason. We were told by staff that you ring the door bell to enter after hours and late arrival back […] to a city centre hotel on a Saturday night is completely normal! My sister and I are very polite and courteous people so there was no reason for him to be so rude. The room we stayed in was very run down, there were stains on the carpet, holes in the wall paper, it had no fridge and pipes banged all night keeping us awake. The room was however very clean and the bed was comfy. I feel if we had stayed in a different room our experience would have been much more positive as the hotel itself is lovely (apart from the very unpleasant night security man of course) 阅读更多信息Expedia 真实住客点评
"Very good all round hotel"
Service, food & room all excellent, some items a bit tired around the hotel but it's an old building! If you don't want the floors to creak then then go to a 'cloned' room in a popular hotel chain. Very good selection of food in the restaurant. Off road parking very useful & reasonable as a city centre location.Hotels.com 真实住客点评
Shame to see a hotel that use to be so grand just not the same anymore.Expedia 真实住客点评
"Good For Leicester's Nightlife"
Very Good, would stay againHotels.com 真实住客点评
clean and good location. friendly staff. nice lunch.Expedia 真实住客点评
"Walking to where all things are in Leicester"
This hotel is in a fantastic location. I'm sure the hotel management realizes this. Having another hotel in this close area would be helpful to provide competition and if so, I think the Mercure could step up and become deserving of 5 stars rather than 4. They simply need to try a little harder.Hotels.com 真实住客点评
on the whole i was happy with the hotel.told that room will not ready until 14.00 but was not ready till 16.00.matteres was not very comfortable and do for replacement.Hotels.com 真实住客点评
the room had no acHotels.com 真实住客点评
In the centre of Leicecters nightlife and shopping area, this is in a great location. We have stayed here before, but it is now under new management, the Mercure Group, and I must say, they have kept the high standard I was expecting. Breakfast was beautiful, the hotel was spotless, the staff were so accomodating. Top class.Hotels.com 真实住客点评
"V. good hotel - shame about the double!"
The overall rating was very good, the breakfast excellent. Unfortunately we had specifically requested a twin, and arriving at 1 o'clock in the morning (not having been able to check in prior to leaving at 2PM) we found out that a double had been provided. Too tired to make a fuss that evening the reception apologised...Hotels.com 真实住客点评
Generally this hotel is looking a little tired, threadbare carpets on the second floor showed signs that this hotel has enjoyed grander times.The service and attention levels are good and location is spot on for city centre meetings. The car park is a bonus and is fairly priced, peace of mind that your car is off road is one less hassle. food service […] at breakfast was good but I think the "healthy" options could be expanded. 阅读更多信息Hotels.com 真实住客点评
"Excellent customer service."
I booked through Expedia and requested a disabled friendly room. I arrived late and the first room was down steps i couldn't manage and they very quickly, kindly and politely sorted this, assigning me another room. It was late and I was tired and just took it. However, the bed was in a recess and the phone with no room for a bedside table and the phone […] was on the other side of the room. I also had to plug my mobile in over the other side of the room. I was stranded if I needed help during the night. In the morning I found the shower had large 6-7inch step up with no hand grips for me to get in to it. I couldn't bathe, so I decided to go down to the reception and ask for help. This is where it got good. I explained my problem and was advised that while I had breakfast they would find a couple of rooms for me to choose from. They gave me lovely friendly room, with grace and without me feeling bad about it all. The hotel is tired and the food was overpriced for what it was but the staff were wonderful! I am going to France in September and my partner and I are staying in Mercure hotels and I am looking forward to it. 阅读更多信息Expedia 真实住客点评
"Convenient for visit to Leicester"
The Reception area is superb and the staff all very professional. We had very good service and enjoyed our visit almost entirely - the only fault being the uncomfortable mattress! Breakfast was satisfactory plus, depending on one's own choice; full English cooked breakfast looked delicious. Quite happy to return - but it was for a wedding, unlikely […] we shall be there again! 阅读更多信息Hotels.com 真实住客点评
"Its Leicester and its fine..."
Nothing moreExpedia 真实住客点评
"Extremely central location"
The location is the best. It's rather old (the floors in my room were creaking), but nice and clean. The service in the breakfast restaurant was lacking.Hotels.com 真实住客点评
Helt ok hotell centralt i Leicester. Standardfrukost.Hotels.com 真实住客点评
"Not great at all"
Very drab, not really four star standard at all. breakfast very poor for four star and the room disappointing. Wouldn't return!Hotels.com 真实住客点评
A very good location. Initially, they arranged a small room for me. Therefore, I requested to upgrade a bigger room. They did it and the room is comfortable.Hotels.com 真实住客点评
Un hotel pequeño, adorable, sobre el mismo pub. Nuestra habitación era espaciosa y cómoda, y el desayuno fue excelente. No tuvimos ningún problema aunque llegamos casi a medianoche.Hotels.com 真实住客点评
Wonderful hotel, one of the best in centre of Leicester, staff are nice and patient.Hotels.com 真实住客点评
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