Trevlig och tillmötesgående personal med högt servicetänk
Pär
Pär,2 晚行程
已验证
10/10 绝佳
2025 年 10 月 10 日
Clean room and nice staff
Aroob
Aroob,2 晚行程
已验证
10/10 绝佳
2022 年 11 月 17 日
Great location and cozy decor, very friendly and helpful staff, a hotel to be highly recommended
Man-Wah
Man-Wah,2 晚行程
已验证
10/10 绝佳
2025 年 5 月 8 日
Excellent area
Elaine
Elaine,3 晚行程
已验证
8/10 非常棒
2023 年 11 月 5 日
Great stay.
Had a great stay here. Bar staff were very pleasant and helpful, very friendly.
Martin
Martin,1 晚行程
已验证
10/10 绝佳
2023 年 11 月 12 日
Amazing hotel right in the heart of Knightsbridge!
真实旅客
2 晚行程
已验证
10/10 绝佳
2023 年 1 月 15 日
The location is very central, with parking on the premises (but not affiliated with the hotel).
M A
已验证
6/10 不错
2023 年 12 月 11 日
The hotel is in a good neighberhood. The stay was ok but they are short stuffed.
Md Parvez
Md Parvez,4 晚行程
已验证
8/10 非常棒
2022 年 6 月 30 日
A good experience
Paul
Paul,5 晚行程
已验证
10/10 绝佳
2024 年 7 月 4 日
Good in general.
Jing
Jing,3 晚行程
已验证
10/10 绝佳
2023 年 9 月 19 日
Good
abdullah
abdullah,3 晚行程
已验证
10/10 绝佳
2025 年 11 月 15 日
Spacious and well equipped rooms with a beautiful view of the Hyde Park and London Eye. Sumptuous breakfast. Classy location, walk down to Hyde Park, Buckingham Palace, shops & restaurants. It’s just outside the Knightsbridge Tube station. All staff members are extremely helpful and ready to serve, especially Ruston. The cabs and Uber services are terrific.
They could improve on the refund policy. I had to cancel a room for 9 nights, within just 24 hours of booking but both Expedia and Hotel kept blaming each other and refused to refund anything.
Kartavya
Kartavya,9 晚行程
已验证
4/10 一般
2023 年 12 月 1 日
Outdated hotel.
Mamdooh
Mamdooh,5 晚行程
已验证
8/10 非常棒
2023 年 4 月 20 日
All good
LARA
LARA,1 晚行程
已验证
6/10 不错
2022 年 7 月 12 日
Check in process was unsatisfactory, not particularly welcoming, wanted ID of my companion and wouldn’t take a debit card for the deposit, only credit card.
Room service waiter was off hand.
Room was good, location was perfect.
Sarah
Sarah,1 晚行程
已验证
2/10 较差
2025 年 12 月 7 日
Our room was an hour late being ready, then it was the wrong room, we ordered a king with views for our anniversary and it was two twins pushed together at different heights, after multiple phone calls got the king bed with a much worse view which was the point of staying at this place. Luxury in the name but it is not luxury. Feel disorganized and disappointed.
We have traveled a lot and never had such a bag experienced. Very disappointed and would not recommended at all.
Tim
Tim,3 晚行程
已验证
8/10 非常棒
2024 年 5 月 16 日
le hace falta una buena renovación. Ventanas no aisladas entre otros
Fernando
Fernando,5 晚行程
已验证
2/10 较差
2023 年 7 月 2 日
Far better hotels in London. Staff not bothered, rooms not, will charge for air if they could. Leave a credit card on room with large deposit but still chase you for payment in bar as if your trying to rob them. Avoid
neil
neil,1 晚行程
已验证
6/10 不错
2023 年 2 月 6 日
The Park tower hotel in Knightsbridge.
I was a regular at the hotel up to 2013, and it was great. After being away for 10 years, I found the hotel didn’t keep up. Same old furniture, stricture etc. I think for a claimed 5-star, it requires investments and upgrade.
It’s a good 4-star but not a 5-star hotel. Sorry.
Hisham
Hisham,4 晚行程
已验证
4/10 一般
2024 年 11 月 19 日
The furniture is outdated big gap between the door and the frame I felt that I’m sleeping in the corridor!
They blocked 500 pounds from my cc and the mini bar was empty! And they still didn’t release the amount back
Didn’t feel comfortable at all!
真实旅客
5 晚行程
已验证
6/10 不错
2023 年 9 月 22 日
So so
Overall not bad but some things to note… free wifi was advertised at the time of booking but it was only two hours free, then you were charged. No outlets in the bathroom for hair dryer, curling iron, etc. No USB chargers on the night stands for your devices (for those who prefer to have them near the bed). As this hotel was a bit on the pricier side, I expected a little more.
Stacey
Stacey,2 晚行程
已验证
6/10 不错
2024 年 3 月 29 日
Not good maintenance
Rodolfo
Rodolfo,1 晚行程
已验证
2/10 较差
2023 年 10 月 24 日
Rude and bad customer service
SULAIMAN
SULAIMAN,2 晚行程
已验证
2/10 较差
2022 年 9 月 26 日
1-Booked for a hotel transportation to the airport and at the end they stopped a black cap instead of a hotel car who dropped us in a different terminal and refused to take us to the given destination which caused us to miss our flight.
2- Charged the room with restaurant invoice which was not related to the room and was with no room number and insisted to keep it on the room which was a waist of time and effort and shows un professionalism from the person who added the bill to the room and the front desk agent.