每累计 10 晚，即可免费住宿 1 晚*！
圣路易斯喜来登克莱顿广场酒店提供室内游泳池和健身设施。公共区域提供免费无线上网。此 3.5 星级酒店的商务设施包括小会议室和视听设备。此商务便利型宾馆内设有餐厅和酒吧/酒廊。酒店职员可以安排婚庆服务、活动餐饮服务和观光服务。附加设施或服务包括礼宾接待处、洗衣机和大堂免费报纸。
客房可观看城市或游泳池风景。圣路易斯喜来登克莱顿广场酒店的 259 间空调客房提供免费报纸和咖啡机/茶具。床上配有加厚垫床垫、羽绒被和高档床上用品。住客可以使用客房提供的收费无线和有线高速上网。电视带收费有线频道。酒店所有住宿提供书桌和多线电话（带语音留言）。浴室提供淋浴/盆浴组合、梳妆镜、吹风机和免费洗护用品。附加设施或服务包括熨斗/熨板和钟控收音机。如有需要，还可提供以下设施或服务：夜床服务、防过敏的被褥和电话叫醒服务。提供客房清洁服务（每天）。
绿色/可持续发展酒店 - 通过第一方认证
此酒店已通过 Missouri Certified Green Program 对其可持续旅游实业执行自我评估，也称为第一方认证，因此可进一步了解其对以下一个或多个方面的影响：环境、社区、文化遗产、当地经济。酒店声明未经第二方或第三方认证计划独立认证。
The MetroLink’s Cross County Extension allows Clayton residents quick access to downtown St. Louis, Lambert-St. Louis International Airport, and the east side. Corporations call the Central Business District home, and shopping districts such as Clayton Triangle, Clayton Road, and the Shops of Clayton Row feature boutiques and restaurants.查看克莱顿的所有酒店
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Thank you for the 4 Star rating. The team will work hard to earn that 5th star when you visit us again.
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 I was disappointed to see we only earned a 3 star rating from you. It is our goal to consistently provide the highest quality in both product and service, and it is vital tour continued success to know when we have fallen short of our own high standards. Let me simply say that all of us here at the Sheraton Clayton Plaza Hotel are committed to providing a much better and more pleasant experience for our guests than what you had the misfortune of experiencing. Again, thank you for taking the time to rate us. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly.
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Thank you for the 5 Star rating. Your feedback will inspire the team to continue their pursuit of service excellence.
The room was cozy, but very handsomely furnished and comfortable. Complimentary computer facilities in the lobby enhanced our 3-night stay. Desk and bell staff were extremely helpful and cordial. This was a good choice.Hotels.com 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 RL, thank you for noticing the new furniture in our rooms. The Link@Sheraton experienced with Microsoft is a very popular facility. So often, customers take advantage of that facility and enjoy the Sheraton Social Hour at the same time. Your comments about the Desk and Bell staff will inspire them to keep up the great work. RL, thanks again for your kind remarks. We look forward to your next visit.
not agood stay diningroom closed on weekdays room sparely furnished nolobbyamenities not agoodbusinesshotelHotels.com 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 I certainly appreciate you taking the time to write me concerning your recent stay at our hotel. I was sorry to read that we failed to meet your expectations in several areas. It is our goal to consistently provide the highest quality in both product and service, and it is vital tour continued success to know when we have fallen short of our own high standards. Let me simply say that all of us here at the Sheraton Clayton Plaza Hotel are committed to providing a much better and more pleasant experience for our guests than what you had the misfortune of experiencing. Our dining room is open on weekends and we offer our full dinner menu in the Lobby Lounge during the week when most guests are enjoying banquets or exploring other restaurants in Clayton. Our Link@Sheraton experienced with Microsoft is ideal for business travelers and is just one of several amenities in our lobby. Again, thank you for taking the time to write. I sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly.
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Hi vzoo! Thank you for the 4 Star rating. The team will work hard to earn that 5th star when you visit us again.
"Comfortable mattress leads to comfortable stay!"
I had enjoyed the comfortable room and will look to stay at this hotel again when I am in St. Louis!Hotels.com 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 We were delighted to see you enjoyed the Sheraton Sweet Sleeper bedding. We look forward to your next visit.
Nice hotel, good location but small rooms. I would stay here again.Hotels.com 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Thank you for the 4 Star rating. It sounds like you may have enjoyed one of our cozy queen bedded rooms. We offer those facilities as a great value for those who may not require more spacious facilities. We do have larger rooms available. The larger rooms include a king bed or two queen beds. Our location is ideal for so many reasons. Our Clayton address comes with world-class shopping and dining. We are neighbors to Washington University and Forest Park. We are convenient to the airport and we are only a short Metro-Link ride away from downtown St. Louis. The team will work hard to earn that 5th star when you visit us again.
We had a nice stay. We were upgraded to king suite which was very nice. The last time we stayed at this hotel we had a standard room that was adequate but pretty small. The hotel staff was very helpful at both the front desk and the restaurant. We will stay here again.Hotels.com 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Thank you for the kind remarks about the front desk and restaurant personnel. We have made superior customer service the product differential between the Sheraton Clayton Plaza Hotel and other hotels in the area. We look forward to your return visit.
"In downtown Clayton"
It was a nice place overall. The only real problem was the elevators were very slow.Hotels.com 真实住客点评
We had a good time and Ronda at the front desk was outstanding.Hotels.com 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Thank you for the kind remarks about Rhonda at the front desk. We believe our superior customer service is the product differential between the Sheraton Clayton Plaza Hotel and other hotels in the area. We look forward to your return visit.
We appreciate being able to have our (well behaved) dog with us! Thank you!Hotels.com 真实住客点评
"Always happy at the Clayton Sheraton"
Have stayed at this hotel several times because of its proximity to Wash U. We continue to be happy with the quality of our experience. Friendly staff, very nice rooms, and very good fitness center guarantee a return visit.Hotels.com 真实住客点评
"Great place for visiting family that didn't move a"
Only downside was the charge for parking which I was told was typical of area. Otherwise, nothing to complain about. Everyone cheery and helpful. Too bad St Louis isn't by the ocean...Expedia 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Thank you for recognizing our team’s spirit of hospitality. It is that spirit that differentiates our hotel from others in the St. Louis and Clayton areas. I will share your comments with the team and we all look forward to your next visit. Ron Juneman General Manager
"Perfect hotel for over-nighting"
This is a pleasant hotel in downtown Clayton near restaurants, coffee shops, etc. The rooms are small but comfortable and clean with all the expected amenities. There is a nice-sized hotel pool and work out room, as well. If you're not living in your room this is a perfect, affordable hotel.Expedia 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Sally, Thank you for your kind remarks about the comfort and cleanliness of our hotel. We also appreciate you pointing out the great value we offer in the St. Louis and Clayton markets. The entire Sheraton Clayton Plaza Hotel team looks forward to welcoming you back. Sincerely, Ron Juneman General Manager
I didnt like it at allHotels.com 真实住客点评
"Home for the holidays"
The Sheraton was the perfect overflow home during the holidays when the family homestead was bursting to the seams with other family members.Hotels.com 真实住客点评
"Ok but not great"
This hotel is definitely in need of a remodel. Bathroom was clean, room felt dirty especially the carpet. Bathroom was very small. One of had to use another mirror for make up while the other shaved.Expedia 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Thank you for taking the time out of your busy schedule to write me concerning your recent stay at our hotel. I was sorry to read that your stay was less than satisfactory. There is certainly no excuse for our inability to properly clean your room. I feel that a clean room is at the very basic level of the services we provide to our guests. We have an excellent director of housekeeping which makes your experience even more frustrating to me. Additionally, he/she has been unable to provide me with a reasonable explanation as to why we failed to live up to our own high standards. Again, I certainly appreciate your taking the time to inform me of the inadequacies you experienced during your stay. I sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly.
Nickle and dimed on everything. Dirty baby diapers under our bed-so that's what the stink was! Staff tried to be kind but you could feel they were miserable. Do they not like their boss? Their parent company? Someone is making it very hard for the folks that work here to be nice. Just a miserable experience. Really.Hotels.com 真实住客点评
"Price, Quality, Location, & Pets"
Good price for the quality, and a good location if you have a car. Plus, the allow pets of all sizes.Expedia 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Thank you for sharing your comments. We appreciate the opportunity to serve both you and your pet. Thanks for mentioning our great location and quality of services. For those with our without vehicles when they visit us, we provide complimentary shuttle services to places of interest within a 5 mile radius of the hotel. We also provide complimentary shuttle serves to and from Lambert Airport here in St. Louis. We are also only a block away to the MetroLink which takes you Washington University, downtown or to the airport. Thank you again for sharing your comments. We look forward to your next visit. Sincerely, Ron Juneman General Manager
"I loved it!"
The service was very welcoming. The rooms were very clean and comfortable! That was my first time at the Sheraton, and now it will be the only hotel I book with.Hotels.com 真实住客点评
"Enjoyed the stay....but amenities can be expensive"
The hotel was clean and well run, and the staff was quite friendly. The room was comfortable as well and I would not hesitate to stay again. While I got a good rate, self-parking is $14/night, internet access was $10/day, and there was no free breakfast.Hotels.com 真实住客点评
"How can I say this... Great hotel"
My stay was fabulous from the second I picked up the phone and Christine was a delightful and extremely helpful friendly person. She remembered me and was helpful in a difficult situation. I traveled with a full family and a lot of needs including some handicaps. I did not have one concern that my experience was going to be a bad one once the second […] I walked in and she greeted my family at the desk with a generous smile and a friendly hello. I will come again to St Louis and will not stay anywhere else. thank you and have a happy holiday 阅读更多信息Expedia 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Thank you for highlighting Kristine's spirit of hospitality. She was recently promoted to a supervisor position where she will be inspiring others to follow her great example. We appreciate you noticing her efforts. We look forward to your next visit Sheraton Clayton Plaza Hotel. Warmest Regards, Ron Juneman General Manager
Very convenient location close to restaurants and shopping. The hotel staff were all very friendly and happy. Room was very clean.Hotels.com 真实住客点评
"Money not well spent"
Our stay at the hotel was ok, the last two days of our stay our bed sheets wasn't changed. The price for parking is a bit high and if you are a non smoking hotel you should let all bookers (Expedia etc.) know so that they don't advise the guess that they can have a smoking room when you don't offer them. Alma the hostess in the resturant was very nice […] to the customers. Would I stay at you hotel again unsure. 阅读更多信息Expedia 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Your comments regarding smoking rooms and not having proper housekeeping serves are very disturbing to me as they certainly do not represent the quality of service we have proudly built our reputation. I can assure you that we have taken immediate steps to ensure that other guests do not suffer the inconveniences you experienced. I do apologize and hope that you will allow us the opportunity to provide you with an experience more typical of The Sheraton Clayton Plaza Hotel.
Nice quiet area with shops and restaurants within walking distance.Expedia 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 The Sheraton Clayton Plaza is a great home base when visiting the greater St. Louis area. As you pointed out, we are walking distance to many great restaurants and shops. We provide complimentary shuttle services to places of interest within a 5 mile radius of the hotel, including the Galleria mall. Those who want to spend a little time downtown without the hassel of driving, we are only a block away from the MetroLink light rail system. We at the Sheraton Clayton Plaza Hotel appreciate your kind remarks and look forward to your next visit. Sincerely, Ron Juneman General Manager
"Okay experience. Add 14$ to the price of the room!"
I think it's ridiculous that you had to pay for parking. I understand that parking is at a premium in that area, but come on! Raise the price of the hotel room them. It's almost dishonest. We also did not have a clean room on Saturday until 6pm. We were gone from 9am until 6pm. They must have forgotten and just came to our room. Really? Sounds like […] poor management to me. Seriously disappointing. We also were awakened at 8am on Sunday to a false emergency alarm. My elderly mother was scared to death at the nose and was very concerned about her safety. We had to start the trek down the stairs and then were told it was a false alarm. We got ZERO apology. Poor customer service. 阅读更多信息Expedia 真实住客点评
"Great hotel for family"
Great service with an excellent family atmosphere. Front desk was very friendly and inviting and location is idea for visiting the Galleria Mall. Room size was the only downside - no room to move about without running into each other and no room for our 2 year old to play.Expedia 真实住客点评
Plenty goodHotels.com 真实住客点评
"Nice hotel. Good value. Very clean"
Best hotel for the price in greater St. Louis Sure its in Clayton but two blocks from metro in a nice part of townExpedia 真实住客点评
"Not as ritzy as the Ritz, but not as pricey either"
We were in town for a marriage conference a few blocks away at the Ritz-Carlton. We stayed at the Sheraton, because I was able to find a room for about $30 less per night. For this discounted price, we got a king-size bed in a room on the 11th floor, which is for "Starwood Preferred Guests." I'm not sure how/if those rooms are any different, except […] that they are higher up, and therefore, would have better views. Our room did not have a mini-fridge, but one call to the front desk and about a 10-minute wait solved that--at no extra charge! Everyone we interacted with was friendly and helpful. There is a $9.95 charger per day per item for wi-fi use in your room, but it's free in the lobby. I saw two people with dogs, so I assume they are pet-friendly. The location is ideal in the Clayton City Center, with many excellent dining options in easy walking distance. VERY quiet area at night. Surroundings seemed very safe and clean. 阅读更多信息Hotels.com 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Thank you for your kind remarks regarding the quality of our hotel and the tremendous value we offer. We especially appreciate how you noticed the team provided you prompt, friendly and helpful services. We look forward to your next visit to the Sheraton Clayton Plaza Hotel.
Very small rooms expensive parkingHotels.com 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 We were disappointed to learn of your dissatisfaction with the size of the room and the parking fees. Our queen cozy rooms are offered as an exceptional value. Our parking facilities are competitively priced considering our parking facility is weather protected and users are provide easy access to the building. We truly hope you consider our location for your next visit to Saint Louis.
"best nights sleep ever"
I thought the layout of the hotel was a little strange (lobby is on the 3rd floor)but we had the best nights sleep ever. We woke up a couple of hours before our alarm went off but we were total fine with it because we woke up so refreshed. My husband wants me to call the hotel and find out what type of beds they have.Hotels.com 真实住客点评
"Good location - Lots of hidden costs though"
I travel for my job and stay at least 140 nights a year in hotels and this so far has been my worst experience. It costs money to park, money to use the internet, and their is no free breakfast. For the price of the room they should include at least one of those. We got up to our room and there was no toilet paper or kleenexes. There were people hanging […] out in the hallway when we got up to our floor. We actually had to step over some people and their food boxes to get out of our room to go to dinner. The staff was friendly, the hotel is clean, and the location is great though so I guess it's a trade-off. 阅读更多信息Hotels.com 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 Thank you for pointing out our friendly staff, how clean you found the hotel, and the value of our great location. We offer very competitive pricing and notify guests ,in advance, of the parking and internet fees. Rather than park at the hotel, many guests take advantage of our complimentary airport transportation or the complimentary shuttle services we offer to those visiting locations within a 5 mile radius of the hotel. Others take advantage of our complimentary Link@Sheraton experienced with Microsoft computer and printing center located adjacent to our lobby lounge. We look forward to your next visit to the Sheraton Clayton Plaza Hotel.
The problem we had was the noise factor. There were one or two parties on our floor so until 2:00 a.m. you heard knocking on doors, people in the hallway talking and people on their cell phone.Hotels.com 真实住客点评
圣路易斯喜来登克莱顿广场酒店 (Sheraton Clayton Plaza Hotel) 的回复 We apologize for the noise others made during your visit. Traditionally our evening security personnel are quick to respond to issues brought to our attention. We hope you provide us another opportunity to serve you during your next visit to St. Louis.
"Great staff attitude and service."
Minor issues-well addressed by staff. TV needed to be replaced-less than 20 minutes. Would like it if they had a hot tub. Staff at Club lounge good (rather than great). Also door into bathroom interfered with entrence into room (#915).Expedia 真实住客点评
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