Close to airport, clean and tidy, easy check in and check out
Edwin
Edwin,1 晚行程
已验证
8/10 非常棒
2019 年 1 月 10 日
不错的酒店
不错的酒店,房间暖气差点,不过值得再来
Hanpeng
Hanpeng,1 晚行程
已验证
8/10 非常棒
2019 年 1 月 10 日
不错的酒店
不错的酒店,房间暖气差点,不过值得再来
Hanpeng
Hanpeng,1 晚行程
已验证
6/10 不错
2018 年 9 月 21 日
Bad service with good facilities
Great room with excellent amenities but the service is not as good as it’s facilities. When we arrived at airport at late night, we could not get any idea how to take their shuttle bus and even nobody picked up the phone. Also, the receptionist’s attitude was definitely the worst I have ever experienced even compared to other normal business hotels.
TZUYU
TZUYU,1 晚行程
已验证
6/10 不错
2015 年 9 月 22 日
okay
Wo Tak
已验证
6/10 不错
2015 年 9 月 21 日
okay
Wo Tak
已验证
6/10 不错
2015 年 8 月 15 日
不方便到達,且計程車不好叫
真实旅客
已验证
8/10 非常棒
2015 年 6 月 29 日
Business Trip
The hotel is very close to Heathrow airport. It is a very nice location for early flight. Also, you can take H1 bus express between hotel and airport.It is very convenient and only cost 9 ponds for return.
VIOLET
已验证
4/10 一般
2020 年 3 月 4 日
Disappointed
Indian restaurant closed which was disappointing as this was a determining factor in my decision to stay. Explanation being ‘they’re doing something in the kitchen’ but not communicated at any point in the booking process. Also never mentioned gym or pool during check in so maybe that was closed too...
真实旅客
1 晚行程
已验证
10/10 绝佳
2020 年 3 月 2 日
Aowsom
Varinder
Varinder,1 晚行程
已验证
10/10 绝佳
2020 年 3 月 2 日
My family and I love this hotel. Its very clean, the staff are very friendly and professional. They have 2 restaurants (both excellent) and a bar. I would definitely stay there again on my next visit to london
Gracia
Gracia,2 晚行程
已验证
10/10 绝佳
2020 年 2 月 19 日
Top locatie. Aardig personeel. Ontbijt perfect. Wellness perfect.
Danny
Danny,3 晚行程
已验证
10/10 绝佳
2020 年 2 月 18 日
This place is practically a village it has everything you could want. My room was very well presented and staff were very helpful. I have no complaints
真实旅客
1 晚行程
已验证
2/10 较差
2020 年 2 月 4 日
not good
room smelt of smoke.
shower didn't work correct
lot of noise due to people coming and going all hours
jimmy
jimmy,1 晚行程
已验证
8/10 非常棒
2020 年 1 月 15 日
Everything was great at the hotel.. One problem - the hotel hoppa ticket machine didn't deliver the four tickets I booked and paid for. The staff kindly contacted the driver TO the airport and that went well, but there was no return ticket, so I paid again. Not thehotel's responsibility, but a facility which needs sorting.
真实旅客
1 晚行程
已验证
4/10 一般
2020 年 1 月 13 日
Awful food
I stayed here Saturday with my boyfriend for one night and paid £15 each for the breakfast I am really upset by the quality of the breakfast considering the amount we paid. It has even made my partner really ill and he has had to take the day of work due to a really upset stomach I think a refund of £30 would be sufficient for the anguish this has caused. Not only has this made the hotel stay awful the lay out of the food was appalling. It looked like something a twelve year old would of put together.
I hope I hear back from you
Kind regards
Chanelle
Chanelle
Chanelle,1 晚行程
已验证
6/10 不错
2020 年 1 月 12 日
.Clean and functional enough for one night stay ....
真实旅客
1 晚行程
已验证
10/10 绝佳
2020 年 1 月 10 日
A lovely hotel with great facilities and pleasant staff HOWEVER £16 to park a day whilst in residence there is not only extortionate but in my opinion completely wrong. If you are staying at the hotel then parking should be free
真实旅客
1 晚行程
已验证
8/10 非常棒
2020 年 1 月 8 日
Great staff
Exceptional service! The staff was amazing. There was great amenities and perfect location for us.
真实旅客
1 晚行程
已验证
8/10 非常棒
2020 年 1 月 4 日
Needs some work
Hotel is clean and well located. However the bath / shower tap was broken in my room and the wall sockets felt insecure
Anthony
Anthony,1 晚行程
已验证
4/10 一般
2020 年 1 月 3 日
Small break away
Staff on arrival was rude £16 per night for parking
Never made our room up for 2 days
Every time we order food from the bar it came out wrong . They add device charge without asking if you want to pay it .
Spa area you must be with your child unless they are over 18 as they have no life Gaurds on duty which was annoying as all our children can swim very well but we had to be in the pool with them at all times
Overall not a bad hotel good location need to teach there staff some manners
John
John,4 晚行程
已验证
8/10 非常棒
2020 年 1 月 2 日
Beware of the shuttle bus!
I picked this hotel because it said it had a shuttle to Heathrow Airport. To my surprise it was not free. Nowhere did I see a cost involved. I even emailed the hotel to ask about the shuttle and then there was no mention of cost in the reply. This was disappointing and made the overall experience not as good as it should have been.
Robert
Robert,1 晚行程
已验证
10/10 绝佳
2020 年 1 月 1 日
good services all around, ie check in, room maid , waiters etc
真实旅客
1 晚行程
已验证
8/10 非常棒
2020 年 1 月 1 日
Service is excellent and food quality is also very good.
However I do think certain parts of the hotel are dated and need a refurb
真实旅客
3 晚行程
已验证
10/10 绝佳
2019 年 12 月 19 日
Great pool and gym - truly brilliant for a hotel complex....Great Curry restaurant - loved the stay and thank you for your flexibility when I realised I was 12 hours early for my flight