Hard Rock Hotel and Casino featuring HRH Tower Suites - 拉斯维加斯

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normal service. acceptable price.

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房内没有热水机，冰箱内放满酒水均有感应器，你一动就要收钱，所以客人就无法用冰箱。

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Great spot just off the strip.

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The new tower rooms are spacious and offer plenty of amneities. Most if not all rooms are non-smoking. Parking still requires a hike. But if you can find a good rate and don't mind being a few blocks off the strip, give it a shot.

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Nice hotel but mot in the Strip. Big room. Nice bed.

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25 dollar resort fee!!!!!!!!!!!!!

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My main problem is the swimming pool! It opens at 10... this is ok, but it closes at 5PM!!!!!!! I thought it was a joke when the receptionist told me the opening hours! The swimming pools are just AMAZING and Wonderful, make you traveling but the dream ends as they are SO COLD! The 1st room they gave us wasn't what we asked for because they didn't have […] the one we wanted anymore, after discussing they upgraded us into a suite! So very good service. It was perfectly clean. Almost a mile away from the strip but it isn't that bad, more tranquil. Less restaurants inside of the hotel than in the other hotels on the strip. Casino less busy. 阅读更多信息

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Great rates and plenty to do in the hotel. Great restaurants, pool and casino!

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I booked my stay through hotels.com and as always it was simple and fast but then I showed up to the Hard Rock. Upon arriving the person at the front desk informed me that there were no non-smoking king rooms available even though I booked nearly a month in advance. Then shortly after he attempts to give me a lower tier room than my booking. I let him […] know I booked a non-smoking king with a pool view and again, none available. I ended up saying I would look at a 2 queen non-smoking with pool view and when I visited the room it barely had a view of said pool. Had to walk back down to the front desk and decided to work with someone else and ended up settling for a pool view king in with smoking. Fast forward to a day doing a bit of gambling and pool parties to that evening and wow are these beds uncomfortable. Combine that with seemingly old decor, poor lighting throughout the hotel and subpar service and that equals me never staying here again. The only good thing about this hotel is easier access to rehab (their sunday pool party) but even that is overrated and overshadowed by some of the newer hotel pool parties. Rock isn't dead, but the Hard Rock Hotel is. I think I'll stick with the Venetian or better. 阅读更多信息

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Room was not well cleaned. Minibar had not been restocked frim last oxcupant and in spite of a call to room service, was not stocked once during my 3 day stay. There were no towels in the room so had to call house keeping who delivered. The white comforter had makeup stains.... Day 2, housekeeping didn't show up until 4pm to tidy up.

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Rooms in the Casino Tower are OK. Wish I was in one of the newer towers but wasn't that lucky. Bathroom is small but clean! Bed was extremely comfortable and was the highlight of the room!

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Based on the price, everything was as expected,

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Overall the HRH Towers are nice and full of amenities but the service was terrible. I was woken up at 1am by the staff to bring me more glasses that I didn't ask for. The staff knocked until they woke me up. Then I called downstairs later that morning to complain and was hung up on twice. After telling the front desk what happened he didn't apologize […] just said he would look in to it. To top it all off, I had breakfast at Mr Lucky and sat at the counter for 10-15 minutes before anyone even approached me to take my order. The gentlement next to me left after ordering his bagel because it took so long. 阅读更多信息

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The only thing to disappoint me is the $26.00 "Resort" charge they billed me upon my arrival. This should have been factored into my cost or clearly spelled out when I was making a purchasing decision. I had no need of internet, pool service or work out facilities so this was simply a gauge in my mind. On an UPSIDE, the service in the hotel diner was […] by far the best I have ever received in any Vegas hotel and I travel there for business no less than once a year since 1991. 阅读更多信息

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Got a great rate, so stayed while in town for work. Didn't get to enjoy the amenities or casino, but had no issues at all. Room was large, clean and comfortable. Lots of cool rock n' roll memorabilia, as you might expect. I'd stay here again.

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The room was fine, a bit dark. Mattress needed replacing. The CASINO and Pool blasted music which some people may like but it was a bit much for me.

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Hotel and casino has a great music theme and I went for the pool area

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I will never stay at this hotel again checked in Sunday May 5th they have a raging pool party and had to be escorted to the elevator.... it was absolutely ridiculous.

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noise was too loud room by the parking structure we can here cars racing outside, I think you need sound proof windows or build a wall

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We loved it. The casino was small which meant you didn't have to walk for 15 minutes before arriving at your elevator bank! The pool area was amazing and we loved the opening french doors in the casino tower rooms. Also, the music history in the hotel and of the hotel was a treat. There was always something cool to look at.

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We did not check in until almost one am and when we got there we were greeted by an actual happy person! We got the token upgrade which was really nice actually. The room was clean and fully stocked although, the age of the rooms were apparent with the stained carpet and musty smell. Overall, nice suite, excellent service.... Would come back for su […] re! 阅读更多信息

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This was my second time staying at Hard Rock, and it has become my "go-to" choice of hotels in Las Vegas. Love the memorabilia, love the atmosphere. Had a fantastic meal at Culinary Dropout. Love the spa also! Great hotel.

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We chose this hotel mostly for the beach style pool, but it wasn't open during our stay. The room was clean, and smelled amazing. But there was hardly any light as we were trying to get ready to go out for the night.

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However we are not. There is nothing wrong with that but it really isn't our style or taste. We stayed here for the convenience of the Def Leppard concert and while we did enjoy it, it was too far from the strip and other amenities. Strip shuttle stops at 5pm (BOO!) so it was either a late night cab ride or long 2 block (Vegas blocks!) walk. We did […] have an issue with some minor maintenance issues and the hotel maintenance person was very prompt and courteous - GREATLY appreciated!. Overall we will not be staying here again, but only because it is not our taste. We will definitely attend shows at the venues here. 阅读更多信息

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Absolutely a JOKE, what this hotel has become. First of all, their pool has always been one of my big reasons to stay there, and it was closed for an event the entire 3 days I stayed there without notice to people who were considering booking, me. That pre-notice is something a customer deserves. Furthermore, a SINGLE POOLSIDE DRINK is OVER $15. ARE […] YOU KIDDING HRH, YOU 2 STAR HOTEL, TRULY. MORE, unfortunately, the staff is no longer first rate, as well as disconnected from their restaurants and sports book professionally, so any grievance, the hotel requires you settle it with the place you were "harmed". Also, they gave me a complimentary drink ticket, which I presented at checkout, since I left it in the room, and did have the required entree to get the comp, but the front desk was unwilling to do a bit of customer goodwill, and left the DRINK on the bill. Lastly, two get the front desk or operator meant waiting through 20 or more unanswered rings, on three different occasions in the 3 day stay. And the ambience and "electricity" that the hotel lobby and casino used to have, is forever GONE,,,its a wasteland for a customer. 阅读更多信息

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I enjoyed staying at the Hard Rock. Nice pool area. I had a nice view of the Strip.

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Liked it easy in and out just perfect for my purpose

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