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绿色/可持续发展酒店 - 通过第三方认证
此酒店参与Green Key Eco-Rating Program，即独立的第三方认证计划。该计划衡量酒店对以下一个或多个方面的影响：环境、社区、文化遗产、当地经济。独立于该第三方认证计划的审计师已对此酒店的可持续旅游实业执行客观评估。
班夫郡俱乐部 (Banffshire Club) - 充满苏格兰晚餐俱乐部的气氛，配有拱形天花板和橡木壁板。 软垫皮革座位镶嵌着仿古青铜平头钉，詹姆士一世风格椅子上覆盖着纹章挂毯。桌子铺有亚麻细布，并布置有骨瓷和水晶。提供现代北美佳肴。建议穿上夹克；不接受牛仔布或运动服饰。建议提前预订。星期二至星期六供应晚餐。
Waldhaus 餐厅 - 位于高尔夫球场边缘，在 1927 年建作俱乐部会所用途，充满巴伐利亚村舍风格。餐厅内配有深色木质镶板、大壁炉和收藏许多上等葡萄酒的酒柜。提供正宗德国和瑞士美食。建议提前预订。每晚供应晚餐；在特定季节休息。
弓谷烧烤餐厅 (Bow Valley Grill) - 可俯瞰费尔霍姆山脉 (Fairholme Mountain Range) 景色的休闲餐厅。餐厅内摆设的雕塑和桌子由当地工匠制作，以该地区的动植物形象作为装饰。开放式厨房设计。提供自助餐和单点式餐单。星期天特别推出早午合餐。星期一至星期六供应早餐和午餐；每晚供应晚餐；星期天供应早午合餐。
城堡餐厅 (Castello Ristorante) - 提供传统意大利美食、葡萄酒和甜点。建议提前预订。每晚供应晚餐；在特定季节休息。
Waldhaus 酒吧 - 位于 Waldhaus 饭厅下面。环境悠闲，设有台球桌和多台电视。提供开胃品、奶酪火锅、佳酿和啤酒。从下午营业至晚上；夏季月份延长营业时间。
高尔夫球场会所 (Golf Course Clubhouse) - 位于费尔蒙班夫温泉酒店高尔夫球场，面对无与伦比的山峦、球道和河流景色。酒店前门入口处提供定时班车服务。提供午餐、小吃和饮料；按季节营业。
朗德尔酒廊 (Rundle Lounge) - 俯瞰弓河河谷 (Bow Valley)。提供开胃菜和鸡尾酒。每天供应传统下午茶。从下午营业至晚上。
Ramsay 酒廊 - 提供选择丰富的波尔图葡萄酒、苏格兰威士忌和鸡尾酒。 从下午营业至晚上；按季节营业。
正宗土产葡萄酒店 (Authentically Local Wine Store) - 有各种地道加拿大葡萄酒供品尝。设有烹调展示柜台。星期三至星期天从下午营业至晚上。
Grapes 酒吧 - 气氛温馨的小酒馆，提供加拿大出产的葡萄酒。 此外还提供奶酪火锅、Pâtés 、芝士、沙拉和其他选择。食物配上葡萄酒。从傍晚营业至晚上。
城堡餐厅 (Castle Pantry) - 提供自制面包、沙拉、芝士、汤品和每日特色餐点。还有当地制作的巧克力和糕点供选择。另有登山野餐套餐供外带。24 小时营业。
第 11 局游戏咖啡厅 (11th Frame Games Café) - 位于保龄球中心。提供视频游戏、台球桌和小吃。从下午营业至傍晚。
客房服务 - 从清晨提供至晚上。
宾客可免费使用山地滑雪度假村的儿童泳池、室内泳池、全年开放的室外泳池和室内水疗浴盆。在蔚柳溪水疗中心（Willow Stream Spa），有水疗浴盆、桑拿室、蒸气浴室和匈牙利矿物池可供使用（收费）。
高尔夫爱好者可选择 18 洞斯坦利汤普森（Stanley Thompson）球场或 9 洞隧道（Tunnel）球场。酒店有五个网球场，并提供指导课程和器材出租。此外还有溜冰场和保龄球中心（收费）。按照季节，度假村的运动场地还可进行越野滑雪和雪鞋健行活动。
在夏季，宾客可沿着弓河（Bow River）岸边散步到附近的弓河瀑布（Bow Falls）。在冬天白雪覆盖的季节，诺奎山（Mount Norquay）、阳光山（Sunshine Village）和路易斯湖（Lake Louise）滑雪场可进行世界级的滑雪和单板滑雪活动。一家独立公司提供班车接送服务（收费）。
Banff is a town within Banff National Park in the Canadian Rocky Mountains. Ski buffs can hit the slopes at Sunshine Village and Ski Norquay. The Banff Gondola whisks visitors to the top of Sulphur Mountain. The Upper Hot Springs, at the base of Sulphur Mountain, is a popular spot to relax sore muscles. Quaint Banff Avenue is lined with shops and restaurants.查看班夫的所有酒店
"Close to all we needed"
Total enjoyment, hope to do it again soon.Hotels.com 真实住客点评
"The quintessential Banff experience"
If you make it to this little corner of heaven, treat yourself to a stay in one of the most historically significant hotels in Canada. Coming to Banff and not staying at the Fairmont is truly cheating yourself from an amazing experience in a grand hotel. Sure, some of the rooms are rather tight, but they are spotlessly clean and well appointed. Besides, […] you're there for the view!! Make sure you get a room at the back of the hotel which has a picture perfect view of the mountains. Finally, the service here is unparalleled. We splurged on the Gold level room and the quality of service was well worth it. Right from the time of check-in we were treated extremely well - and this with a pre-schooler in tow! No request was deemed too difficult, and we were always well attended to. This is a lovely old hotel and is very well run; treat yourself to an experience travelers from all over the world have experienced for over 100 years. 阅读更多信息Hotels.com 真实住客点评
This was a nice, clean hotel with high quality service, with a wide variety of services.Hotels.com 真实住客点评
"It's truly a castle."
We had forgoten our luggage on checkout. They personally sent a young man to deliver our bags to us. 8 hour round trip. No charge to us. Now that's above and beyond!!!Hotels.com 真实住客点评
we were very disappointed,that when we arrived at the hotel at 3;45pm the staff told us our room was not ready and would not commit to it being ready for the 4pm check in time.when we finally found our room,because directions were very unclear,we were very disappointed to see a second rate room for the kingsly ransom of 509.00,I called to enquire as […] to a possible mistake of rooms and was assured that this was a deluxe room,one of the biggest. we have two small children and about the time theywere to be put to bed,this god awful banging started-extremely loud music.We called to the front desk at 10;30 pm,at our wits end,we were told things would be quiet at 11pm, that we were in the same wing as a wedding,don't you think someone should have let us know,no,at 12 it finally got quiet enough to go to sleep,the next morning we couldn't wait to check out.I purchased two 100.00 gift certificates and when I tried to redeem them was told that they were 3rd party and that the room had ben paid for by expedia,so they wouldn't accept them,now,isn't that a kick in the pants....after all that, in order to redeem our certificates WE HAVE TO DO IT ALL OVER AGAIN!!!!!! How do you think our stay was 阅读更多信息Hotels.com 真实住客点评
Best vacation ever with my kids! Would highly recommend our itinerary. The falls, iceland parkway, jasper, lake louise. Will return.Probably the most beautiful scenery that one will ever see. Great little town. So much to see.Hotels.com 真实住客点评
The only complaint I have about our stay was the bed. We requested a king size bed and got a queen. Also they put us on the newly renovated floor and the bed was tacoed (sagged badly in the middle). Being on the newly renovated floor you would think the bed would have been new too. Other then that we enjoyed our stay and will be going back. It is a […] beautiful hotel. 阅读更多信息Hotels.com 真实住客点评
reception staff excellent- lounge staff impersonal and more interested in washing glasses and talking between themselves than paying attention to customersHotels.com 真实住客点评
5 STAR PRICES WITH 2 STAR SERVICE. NEVER STAY THERE AGAIN.. NEVER!Hotels.com 真实住客点评
The only down side to the weekend stay was the in-room dining. We ordered in a meal on a Saturday night and for the amount that was paid the food was quite disappointing. Would recommend trying one of the many great restaurants rather than order in.Hotels.com 真实住客点评
"Nice hotel, but there's room for improvement."
Very nice hotel, but still short of being great. Nice location and amenities. However, we were not impressed with the service in the Italian and pseudo-German/Austrian/Swiss restaurant: slow and unattentive waiters, run-of-the-mill dishes, lacking in decor.Expedia 真实住客点评
"Fairmont Banff Springs hotel"
very small rooms for a high price, valet is very slow takes over 20 minutes to get your carExpedia 真实住客点评
Fabulous location, excellent customer service. The food in the restaurants outclassed anything found in Banff itself.Expedia 真实住客点评
We recently stayed at the Fairmount Banff Springs. It was an amazing experience. The hotel and location were absolutely beautiful. I can't say enough. I have nothing negative to say. Awesome!!Hotels.com 真实住客点评
Great Hotrl, Great Service. Only problem Rooms are extremely small. Specially the bathroom. You could barely sit on the toilet nad close the door. The rest was OK as expected.Hotels.com 真实住客点评
The hotel was very busy yet the staff did an exceptional job.Expedia 真实住客点评
"Top spot in Banff"
Fantastic experience at the Fairmont Banff Springs for xmas 2012. Staff were wonderful, the hotel was well kept and well equipped.Expedia 真实住客点评
"Beautiful, updated, perfect"
I was a little worried about this reservation when I made it because I saw some questionable reviews, but it was stunning and beautiful! It was just the romantic weekend we were looking for. The restaraunts are fantastic. I thought the italian restaraunt was delicious and classy. Breakfast at the grill was god but WAY to much money, could have had the […] same thing at a golden corral however the views were phenomenal and I guess thats what we were paying for. The hot spring pool was very wonderful. We loved walking and exploring the hotel. 阅读更多信息Hotels.com 真实住客点评
"Perfect... but not the choc strawberries"
Only complaint is don't order chocolate covered strawberries because the chocolate tastes like wax... Other than that a gorgeous hotel and top of the line serviceExpedia 真实住客点评
As a family of four we felt we were treated excellent at all times during our stay and our girls thought it was amazing to have the chance to sleep in a beautiful castle. We will for sure stay here again when we come to visit Banff!Hotels.com 真实住客点评
"Relaxing without kids!"
As a romantic weekend away without kids, we had an extremely comfortable bed, outstanding staff from the moment we drove up until we left. The spa was well worth attending as we both sat in the mineral baths and simply relaxed in style which was followed by a warm hot chocolate and home made cookies. I would strongly recommend this place! We stayed […] in a king suite with a mountain view on level 6. 阅读更多信息Expedia 真实住客点评
The Fairmont Banff Springs has the most amazing service! There's not one thing that we could complain about, other than we couldn't stay longer!! The staff were amazing! The bed was SO comfortable! The food was delicious! The hotel was super clean and the decoration was fabulous! We really can't say enough great things about this place!!We will definetly […] go back!! 阅读更多信息Hotels.com 真实住客点评
"A stay at the Banff Fairmont"
The staff were most attentive, polite and professional. Cost of wifi is too high. Cost of parking is too expensive. Should be included in the already high daily rates. Dinner and breakfast were truly amazing, as was the serviceExpedia 真实住客点评
The hotel interior is as beautiful as the outside! Really enjoyed the food and atmosphere at the hidden away Grapes Wine bar.the view from our room was also amazing.Expedia 真实住客点评
"Banff - Fairmont very special"
A great hotel, a real experience, the room is a little small but still worth staying here as there is so much to see & experience in the hotel . Paying for internet was a negative & parking but we joined the Presidents Club which gave us this for free which was great.Expedia 真实住客点评
"Excellent Romantic Getaway"
A nice surprise when we arrived was our upgrade to the Gold Floor. We had cozy room, with an exceptionally comfortable bed. The only somewhat negative aspect was our room was quite cool and I had trouble sleeping with no fan or white noise as the people across the hall were loud. I just adore this hotel, so we spent the entire weekend exploring and […] taking in the spa experience. The staff were so friendly, and we had a nice private lounge with a great continental breakfast each morning. 阅读更多信息Expedia 真实住客点评
"Great stay in a gorgeous setting"
Very friendly staff. Wonderful spa and very good gym/pool area. The outside pool was fantastic. Went to the sushi restaurant on site and it is the best i have had so far. Great stay.Expedia 真实住客点评
Very nice hotel. Take lots of cash, beers and food extremely high. Not a real big fan of paying $25.00 a night for parking. Spa was excellent, really enjoyed the treatment we received.Expedia 真实住客点评
Lawrence in reception gets special praise from us. He went above and beyond to make sure my guests on this trip were in a wonderful room.Hotels.com 真实住客点评
The front desk clerk frowned her nose when her computer told her we booked through expedia for our reservation. Somewhat pretentious hotel which doesn't compare to truly 5 star hotels like the Ritz-Carlton. Although you can't beat Banff for its beauty. The hotel does have a castle feel to it. Our room had no air conditioning and was hot at night notwithstanding […] it was October. 阅读更多信息Expedia 真实住客点评
This is the mothership of all great Fairmonts in which we've stayed. Their greatest quality is that they go out of their way to accomodate all your needs.Expedia 真实住客点评
Loved, Loved , Loved this hotel. The view was wonderful and the beds were extremely comfortable. We took our family 19 - 23 yr olds a well and they enjoyed the outdoor hot pool and hottub. Staying at this castle made our trip very memorable.Will definately be back if in Banff.Expedia 真实住客点评
"need to book carefully"
hospitality of staff and facilities of public space are excellent. the point is a guest room. our room was valley view and that was marvelous, however window was so small such as vichle's and bathroom is the smallest which I have seen. need to be carefull when make booking. the most important point is "view" but size of guest room is as important as […] view. 阅读更多信息Expedia 真实住客点评
The staff made my visit memorable. They "bent over backwards" to make my stay comfortable and to assist me with any difficulties. As I have a physical impairment which affects my walking, they made sure I was in the main hotel and not the annex which I appreciated very much. They went to my room to retrieve a wedding gift I had left behind and really, […] I cannot say enough good things regarding the staff. They made my stay very pleasurable. My room was very clean, quiet and comfortable and the bed was beyond comfortable and I really had a hard time leaving it to enjoy the many amenities offered by the hotel. Of course, one cannot rave enough about the location, surrounded by mountains, so whichever way you look, the view is so beautiful. Everything about this hotel is outstanding and the staff treats you as a true guest and makes sure your visit is truly a rich and complete experience. Thank you Fairmont Banff Springs. 阅读更多信息Hotels.com 真实住客点评
The Fairmont Banff Springs Hotel was an absolute joy! We have stayed at some very upscale resorts and the Fairmont Banff Springs is my absolute favorite. Combine the beautiful Banff National Park with the Fairmont Hotel and you can't help but fall in love with all of it. The restaurants were great and the outdoor seating area overlooking the river and […] mountains was breathtaking. Can't wait to go back. Definately a destination not to be missed! 阅读更多信息Hotels.com 真实住客点评
Gold level is wonderful! Impeccable service and amenities made for a great stay.Expedia 真实住客点评
The hotel was nice but the company that did the renovations on the hotel could have done a much nicer job.Hotels.com 真实住客点评
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