""Hotels.com 住客于 2013年02月21日做过点评
入住一晚就碰上电梯故障 减分不少
"near by the beach"Hotels.com 住客于 2013年01月28日做过点评
not very comfortable
"great hotel!"Hotels.com 住客于 2013年01月28日做过点评
I love this hotel. It's location is best. Beside the south beach. And it has it's own private beach. The room design is in white, make me feel really comfotable and relax. Room is huge and it has balcony to see the sea. Also u can have brunch or breaskfast with the beautiful view. It worth!!
"青年旅馆,这个价格与服务及周边相比,非常超值"Hotels.com 住客于 2013年01月28日做过点评
离MIAMI海滩十分钟,著名的BOARD WALKING近在咫尺
Hotels.com 住客于 2013年01月09日做过点评
此住客未发表评论。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
此酒店不提供任何无障碍设施或残疾人专用设备/服务。若要预订提供这些专用设备/服务的客房,请选择其他酒店。
Hotel Chelsea内有餐厅。
提供限时客房服务。
酒店或附近有下列娱乐活动;可能会收取费用。
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
以下费用和押金由酒店在提供服务、办理入住或退房手续时收取。
上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。
Guests are required to present the hotel's front desk with a valid credit card at check-in.
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
"Good location for the price"
Woman at front desk went above and beyond to get us transportation to Fort Lauderdale airport. Hotel was older with a funky vibe. Good location for the price.Hotels.com 真实住客点评
"Very god for the price!"
Of course we'll be back! Nice atmosphere, friendly staff, valet not always there, but overall great hotel with great location! :)Hotels.com 真实住客点评
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"Do not stay here"
Noisy and uncomfortable. Rooms not ready on time. Valet brought wrong car and refused to believe us.worst hotel ever. Stay away Co GoHotels.com 真实住客点评
"for those who like loud music all night long"
Live loud music from hotel lobby, late into the night caused us to check out a day early.Hotels.com 真实住客点评
They don't clean your room and they double book the room.Hotels.com 真实住客点评
"Would be great if..."
The staff possessed general knowledge about the area, restaurants, etc. If the hotel had internet access. If you need internet access do not stay here. It is in a great location.Hotels.com 真实住客点评
"Great location"
Room was small but nice for one person. Loud DJ in the very small lobby was INTERESTING.Hotels.com 真实住客点评
"SoBe Central"
A great place to stay if you already know the SoBe area and don't have to be right on the beach just for the view. Save some cash (you'll need it for everything else in SoBe) and be just a 5 minute walk away from all the beachfront activites. The boutique style hotel is perfect for the area and because it's quaint, you won't feel run over with 100's […] of other guests. Clean, nice, good staff, and enjoyable people overall. 阅读更多信息Hotels.com 真实住客点评
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"Not as good as the pictures"
Hotel itself was nowhere near as nice as pictures make it seem. However, hotel staff, especially manager and asst manager went out of there way to solve any problemsHotels.com 真实住客点评
Hotel Chelsea 的回复 Good Afternoon Kirsonis, Thank you so much for taking your time to post your honest feedback on Hotels.com for all of our future guests to read! I am glad to read that you were given exceptional service by our team! They are always eager to serve you and I am glad that is the kind of service that you were given! We hope to see you soon!
"Solid South Beach Selection"
I flew to South Beach on a lark one random Thursday in March, booking my room at Hotel Chelsea the same day before jumping on the plane to Miami. Upon my arrival in Miami, a shuttle serving a group of hotels on South Beach can be utilized (free of charge) in lieu of a pricey $30-something cab ride. While my reservation had not yet gone through upon […] my arrival, the cheerful woman at the front desk collected my bag, informed me of the free happy hour later in the day, and directed me to a few good places to eat within walking distance of the hotel. After killing some time taking in the sights and sounds of South Beach (Hotel Chelsea being only a few short blocks from Ocean Drive), a call from the cheerful woman at the front desk let me know that my room was ready. A king size bed, modern appearance, and good-sized TV being the highlights. Sometimes working bathroom fixtures, the weirdest channel listing I've ever seen, and no view being the negatives. But you don't go to Hotel Chelsea to stay inside. You go to sit outside on the patio, drink a cold beverage, converse with strangers, smoke some hookah, and enjoy a short vacation from the life you left behind. And for that purpose, Hotel Chelsea is perfect. 阅读更多信息Hotels.com 真实住客点评
Hotel Chelsea 的回复 Hello McCurry, I am very glad that you chose to share your feedback with us! I see that you were able to take advantage of the complimentary R/T shuttle that we offer to all of our guests. It's a great money saver and all of our guests love it. I see that you were given great service by the woman at the front desk. I am very content that you liked your room!! Please come back and stay with us again soon!
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"no internet......no parking"
valet took an hour..........no internet service.........no coffee maker......no coffee at 11 ........Hotels.com 真实住客点评
Hotel Chelsea 的回复 Hello Jane, Your honest feedback is greatly appreciated! I am terribly sorry to read that valet took an hour to bring your vehicle to you, Unfortunately the valet company that we use is an outside company. I will make sure to let them know of your feedback! We do have internet service at the hotel, that is activated with a special code.
"south beach vacation"
Staff was friendly rooms were quite small. No hand towels or face cloths certain amenities such as tissues were not supplied. Room was dark. It was fine just to sleep. Didn't spend much time there. Friday night on our return from dinner there was a large noisy party but then again it is south beach...Hotels.com 真实住客点评
Hotel Chelsea 的回复 Hello A.Kenny, Thank you for choosing to share your feedback with us and the rest of our future guests! I am glad that you were given friendly service by our staff! We are indeed a boutique hotel therefore our rooms are a bit smaller then your average hotel rooms. We are working on adding more lighting to the rooms.
"Great getaway!"
Modern decor, nice staff, hot water, comfy bed. I loved it.Hotels.com 真实住客点评
Hotel Chelsea 的回复 Hello Izzie, Thank you for taking your time to post your kind feedback! We are very glad to read that you enjoyed everything that we have to offer! From the decor, to the staff, to our bed- you were content with everything! Please come back and stay with us again soon! :) We can't wait to see you!
"loud bar all night"
The bar in the front lobby was really loud throughout the night and didn't sleep much because of the loud music and people. I was disappointed to find out that the parking was so expensive and far away. The parking was either valet parking for $32 per night or parking structure which was about 7 minute walk and or on the street parking, both you had […] to pay by the hour. The neighborhood was a bit dangerous so it was scary to walk at night after I parked the car at the structure by myself. I don't think I will ever stay there or recommend it to anyone. 阅读更多信息Hotels.com 真实住客点评
Hotel Chelsea 的回复 Hello RUTHMI, Thank you for providing us with your honest feedback! We are working on finding a solution for the noise. We do want our guests that are here to party- to be able to do so. As well as our guests that are here to relax and get a great nights rest to do so as well! Our neighborhood is not dangerous. You should feel safe to walk down our streets at any point in time. We hope that you would give us another chance!
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"One of the best locations"
All in All a good stay. Its a party hotel, and a darn good one.Hotels.com 真实住客点评
Hotel Chelsea 的回复 Good Evening L. G, Thank you so much for your feedback! We are a party hotel and we are glad to know that you had a great time while staying with us! I see that you were also content with the location of the property! We hope to have you stay and party with us again soon!
"Great Hotel, not for everyone though."
Nice hotel in a good location. Rooms are cozy and staff was exceptional. But there was No WiFi in the rooms only the lobby ... And the Outdoor patio with hookah and music playing until 3 am was awesome for us as we were there to party!Hotels.com 真实住客点评
"Convenient."
Great location. Walk to beach, shopping, and dining. Free drinks at happy hour are fun. Small rooms when travelling with 2 children. Comfortable. The staff were helpful in organizing excursions.Hotels.com 真实住客点评
"One night only....."
We only spent one night there, but the hotel worked for us. Rooms were fine and hotel staff good. The bar had free drinks happy hour which was a nice way to start our stay there.Expedia 真实住客点评
Hotel Chelsea 的回复 Good Afternoon, Thank you so much for taking your time to provide us with your wonderful feedback! I am glad that you found your room to be fine as well as our staff. They are always eager to serve you! We do indeed provide our guests with a complimentary cocktail hour of unlimited drinks. I am very glad that you were able to take advantage of that wonderful amenity! We hope to have you stay with us again soon!
"Amazing boutique hotel and central to everything"
We loved it very central and the staff were so lovely the beds were so comfy and the rooms were clean. I would highly recommend this to everyone.Expedia 真实住客点评
"petfect hotel for parties"
Room were very nice,trendy and cozy. The daily happy hours between 7-8 serve the predrink purpose.Management was very helpful(especially the receptionist in the mis 30's). Holtel is also located close to all the famous night clubs( like Mansion-best pub i saw in south beach) and brach restaurants. Thr night club passes provided by the hotel came in […] handy to get in mansion but had to pay few bucks. We should have used the guest list option given by the hotel but you should let the hotel management know before 6 pm. 阅读更多信息Hotels.com 真实住客点评
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"In the art deco district + 5 min from the beach"
Great art deco hotel. Five minute walk to the beach. Close to all the action on Ocean Ave. Clean, comfortable, quiet hotel.Hotels.com 真实住客点评
"Good Location"
We enjoyed our stay at the Chelsea Hotel, location is perfect close to everything. The hotel is ok, rooms are small and dark but it doesn't matter. Service is good.Expedia 真实住客点评
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"so-so"
hot water was lacking--a cup of coffee in the morning would be goodHotels.com 真实住客点评
Hotel Chelsea 的回复 Hello, Thank you for your honest feedback! We apologize for the issue with the hot water! We were having some issues with the warmer and it had to be fixed by an outside company. This was done and everything is back to normal and working great again.
Very clean room with very comfortable bed, nice staff, both front desk and bar. Close to beach and nice restaurants as well as a 7/11 that have coffee and breakfast items.Hotels.com 真实住客点评
"Shuttle Wait Time too long."
We had to wait for the shuttle for almost two hours. We called repeatedly to the front desk and they did not properly contact the driver to find out why he did not show up for the 2pm shuttle pick up. They just said it was coming.Expedia 真实住客点评
"More of a nightclub than a hotel"
Check in was slow do to other hotel guests. The rooms are dark. There is a bar in the lobby and they played VERY loud music at night and I stayed on a Sunday. They finally turned it off a after 3 phone calls. If you want to stay up late and party it would be ok. I f you want to sleep consider staying somewhere else. Nice and close to everything. There […] is a free shuttle from the airport although we waited over an hour for it to come and then we waived at it when we saw it and it changed lanes and drove away from us so we had to get a taxi. 阅读更多信息Hotels.com 真实住客点评
Hotel Chelsea 的回复 Good Afternoon, Your feedback is greatly appreciated! We are sorry that the check- in process was a little slow due to our other guests. The style of our hotel is a bit funky and unique and we have our lighting to be a bit dim. Did you speak with the front desk or an operator about bringing a lamp to your room? We provide lamps for the guests that would like to have a little more illummination in their room. We are glad that you were content with the location of our property.
"Very Nice hotel!"
Nice hotel just 2 blocks from the Beach!Hotels.com 真实住客点评
Hotel Chelsea 的回复 We are very glad to see that you loved the hotel and the location of our property! We hope to have you stay with us again soon!
"Close to the best of South Beach!"
Great small boutique for the moderate price (compared to surrounding hotels). Lobby Bartenders are great, and free happy hour drinks nightly are a nice touch. Very close to South Beach nightlife, but far enough away to not be noisy.Hotels.com 真实住客点评
"Art Basil stay"
Hotel was clean, but dated. The staff were very friendly and quite helpful. they upgraded our room because we used our AmEx card to a room above the bar scene! JUST A LITTLE NOISY. The room had no bath curtain for the shower which is normal for this hotel apparently , but climbing into the oversized black tub and showering was a challenge not to get […] the room overly wet. Location was good for Art Basil and the price was fair for the time of year. 阅读更多信息Hotels.com 真实住客点评
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"Decent if you don't plan on staying at hotel much"
It was nice. i hated that they gave away my king size beds and I ended up with 2 fulls. This put a bad taste in my mouth immediately. Room was ok. Floor was un level and weird to walk on. Bathrooms were very small and had no counter space. Music in Lobby was always to loud all night and it was hard to sleep around midnight. Overall it was an ok place […] to stay. They had a free happy hour so not to bad. 阅读更多信息Hotels.com 真实住客点评
"Music?????"
The hotel itself is very nice. The front desk ladies were very helpful and friendly. But the music!!!!! OMG! We thought Saturday night was bad, but Sunday night was horrible! They played very obnoxious rap with four letter words. I know some people like that but they should NOT be playing that at what I consider a nice boutique South Beach hotel. Never […] again! 阅读更多信息Hotels.com 真实住客点评
"Chelsea Review"
At first glance, I thought that this hotel was a bit of a dive. But to my suprise, it was very modern bursting with art deco design. I feel that this hotel is geared for the younger crowd but still comfortable for the older folks too. I was very displeased to find that there was a room deposit due on check-in which was not mentioned when booking this […] hotel. This put me in somewhat of an awkward situation because I didn't have enough money available on the debit card that I was using on this vacation at the time. I had to go to a nearby bank and transfer enough cash to cover the deposit. Please have this deposit done away with and/or post this information in bold print with expedia so everyone will see this information before making reservations with this hotel. Thanks in advance. 阅读更多信息Expedia 真实住客点评
"Great for the price"
Great for the price, central location and clean rooms. Beds are pretty comfy too.Expedia 真实住客点评
"Wish I would've been told..."
"Where's hotel parking?" There ISN'T ANY!! There's no free parking ANYWHERE on this island! Oddly enough, Hotel Chelsea charged $34/day for staying guests (valet) where the neighboring hotel, Hotel Astoria, only charged $28 for VISITORS! Two blocks down are a few parking garages and it was about $1/hour but at least it was covered from the elements. […] If I had known there was an extra charge of $24/day for parking, I would have chosen a different location that was more tranquil. Also, they take a $200 deposit for "incidentals". Even Motel 6 doesn't do THAT! Because the lobby houses both the front desk AND the bar, the lobby always smells like a fraternity house the day after a party. Luckily, you're not in the lobby for long so you can hold your breath as you walk through. The front desk people are pretty much useless. I went on a few 6+ mile jogs during my stay and, upon my return, asked if I could have a cup of water. The girl looked at me matter-of-factly and said "the kitchen is closed." I looked at the bar and said, "you can't walk over there and get a glass of water for me?" "No." Oddly enough, on the front of the building it states it offers "breakfast, lunch, appetizers and cocktails" so how is water "from the menu"? Ultimately, the room is small but tasteful. It looked clean but I didn't have an ultraviolet light to prove the point. The front desk people have no other ability or qualifications than to take your money for check in/out. 阅读更多信息Hotels.com 真实住客点评
"What a Great Hotel!!"
My friends and I needed a place to stay for a night while we were coming from Jamaica and had an overnight layover in Miami before going home. I looked every where for a great hotel and was super surprised to find Hotel Chelsea which had a great and reasonable price considering all of the amenities! They had a shuttle to and from the airport which was […] a great factor in my decision to stay there. The hotel was awesome and the staff were so friendly. We were able to leave our bags at the front desk because we were three hours early before check-in which was nice because we then walked around Miami, ate lunch, and then chilled out at the beach. The beach was less than 2 blocks away! The rooms were fabulous...everyone kept commenting on how great it looked and that it was by far the best hotel we had been at in awhile...my friend even stated it was better than the high end hotel she stayed at down the street. We loved the beds and the fact that we wanted to go out that night but got into the beds and crashed because they were so comfortable says it all...and they sleep 4 comfortably!!! The happy hour was great and the fact that we could get VIP passes if we did go out for free is a nice touch. We really enjoyed ourselves. Thank you and we will be back any time we visit Miami!! We didn't like the fact that my friend had to put down $100 deposit when we got there...on a credit card and wouldn't get it back for a week. 阅读更多信息Hotels.com 真实住客点评
"Perfect"
We had an excellent stay here. Not that we slept much. Great room, great location!Hotels.com 真实住客点评
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"Close to Everything in South Beach"
The Hotel Chelsea is a great place to stay since everything such as the beach was within walking distance. I loved the interior design and ambiance of the room, I found it to be very cozy. I was glad the hotel offered a shuttle bus service, it was very convenient and the driver helped me to unload my bags off the bus. My only issue was not being able […] to access the internet in my hotel room. This possibly could have been due to the fact that I was on the third floor of the hotel. But overall, I had a good stay. 阅读更多信息Expedia 真实住客点评
"Loud music non stop"
Only stay here if you want a party weekend - which most people do in Miami. They claim having strong wifi but this is only in the lobby where there play super super loud rap all day long so it is impossible to work or chill. It feels like your stuck in a bad club all day. I like hip hop but frankly they played some super hard core and offensive rap […] which I found inappropriate for a hotel - playing music which mentions raping girls with guns to their heads is not respectful of all guests. 阅读更多信息Hotels.com 真实住客点评
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