The check-in staff were helpful, but very slow. The room was OK, but the rug needs a refresh and the headrest was damaged and unpleasant. The AC system kept coming on and off all night, loudly, waking us up repeatedly. Breakfast was included, but the milk was sour and the buffet was already running out at only 7 am, but when this was pointed out, nothing was done about it. It was the only pet-friendly option, so is why we were there, yet their sign said they did NOT accommodate non-service pets, so that was confusing. I am grateful they let our dog stay, and I hope they can address these minor issues.