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布埃纳维斯塔宫水疗中心酒店位于布纳维斯塔湖（迪斯尼® 市中心区/比尤纳维斯塔湖），是家居型度假村，靠近迪斯尼市中心®地区、迪斯尼探索和迪斯尼布埃纳维斯塔湖高尔夫球场。附近还有La Nouba Theater和迪斯尼台风湖水上乐园。
布埃纳维斯塔宫水疗中心酒店提供全套 SPA 服务、3 个室外游泳池、室外网球场和SPA 浴缸。公共区域配有收费的无线和有线高速上网。此 4 星级酒店的商务设施包括商务中心、小会议室和豪华轿车或公务车服务。此SPA度假村提供餐厅、咖啡馆和池畔酒吧。酒店职员可以安排旅游/票务服务、婚庆服务和活动餐饮服务。附加设施或服务包括儿童游泳池、夜总会和健身设施。为住客提供收费的（应要求提供）往返机场班车。此酒店是无烟酒店。
客房带阳台。布埃纳维斯塔宫水疗中心酒店的 1014 间空调客房提供保险箱和咖啡机/茶具。床上配有加厚层床垫和高档床上用品。住客可以使用客房提供的收费无线和有线高速上网。配有32 英寸平板电视，带收费卫星频道和收费电影。酒店所有住宿提供书桌和多线电话（带语音留言）。浴室提供淋浴/盆浴组合（带手持淋浴花洒）、名牌洗护用品和梳妆镜。附加设施或服务包括熨斗/熨板和可打开的窗户。如有需要，还可提供以下设施或服务：夜床服务、防过敏的被褥和电话叫醒服务。提供客房清洁服务（每天）。
住客可以尽情享受度假村的全方位服务健康 Spa，即The Spa。服务包括按摩、面部护理、身体护理和美甲服务。该 SPA 提供SPA 浴缸。
绿色/可持续发展酒店 - 通过第一方认证
此酒店已通过 Florida Green Lodging Program 对其可持续旅游实业执行自我评估，也称为第一方认证，因此可进一步了解其对以下一个或多个方面的影响：环境、社区、文化遗产、当地经济。酒店声明未经第二方或第三方认证计划独立认证。
酒店内有 3 个室外游泳池 和儿童游泳池。其他娱乐设施包括室外网球场、SPA 浴缸、桑拿和蒸汽浴室。
The hotel requires a credit or debit card on arrival; a $75 per night hold is placed on the card for incidental charges. Guests may opt at check-in to charge only the mandatory daily resort fee to their credit/debit card and remain on a cash-only basis during their stay, without charging privileges to their guestroom account. Otherwise, the hotel collects the daily resort fee and incidentals charged to the guestroom account during their stay at check-out.
Downtown Disney ® area is Disney for the adult set. Here, restaurant options range from fast-food fare to white-linen service. Entertainment choices include dancing, live music, and a multiplex cinema. Shops offer children's toys, as well as Harley-Davidson gear and hand-rolled cigars. Downtown Disney ® area's other appeal is its proximity to both non-Disney and Disney-owned golf courses.查看布纳维斯塔湖的所有酒店
Great hotel, but be careful of Hotels.com's hidden charges.Hotels.com 真实住客点评
"Unfortunately, the negative comments were all true"
I read all the reviews about uncleanliness, poorly maintained rooms, surprising resort fee, long hike with bags, dirty balconies, unhelpful/unfriendly staff. I tried to go in with an open mind but I actually experienced all of these first hand. You can really tell this is not a corporate hotel that has to be kept up to standards. They just really don't […] have to be held accountable to anyone and it shows. The only good thing was you can walk across the street to Downtown Disney. 阅读更多信息Hotels.com 真实住客点评
Did not check out the spa, and the parking was a bit of a problem, but loved everything else about the hotel! The front desk staff were very helpful and the Disney transportation was great. Bell service was a little slow, but it's a big hotel. I would highly recommend it.Hotels.com 真实住客点评
The palace is a great located hotel. I walked downtown disney every night it is downstairs a 1min walk across the street. I would advise staying on a high floor with views to see night time fireworks and the lights of downtown that really makes everything else not matter. The pool is nothing to write home about the over all hotel inside and out is amazing […] filled with places to eat and things to do. Rooms are very nice and if you have kids keep the balcony door closed. I hope to stay there again soon. 阅读更多信息Hotels.com 真实住客点评
"Great Disney Vacation Hotel"
This hotel is in a great location for Disney World vacations, and the price is very reasonable. Our room had a view of the Disney nightly fireworks, which was a treat for our kindergartener. The room was clean and well appointed. All of the hotel staff members were very friendly and wonderfully accommodating!Hotels.com 真实住客点评
"Great view, lovely room, great service"
We stayed one night here while going to visit family (and going to some of the Disney restaurants). We paid a little extra for the fireworks view, and it was pretty cool...not sure I would pay for it again but the view itself was AMAZING of all the Disney parks in the distance. It's within a short walk of Downtown Disney, was very reasonable in price, […] and the room was very nice. Our son got sick in the middle of the night and we had to call housekeeping, and the person who responded was VERY kind and even offered to find us a doctor in the middle of the night. We would definitely stay here again. 阅读更多信息Hotels.com 真实住客点评
The condition of the hotel has deteriorated over the yearsHotels.com 真实住客点评
Excellent hotel. We had a great stay and will definitely book again when we return to the Disney area,Hotels.com 真实住客点评
The only negative thing I can say is that the buses that you can take from the hotel to Disney stop at multiple locations. We were not told that, and when we returned from Disney to our hotel it took us well over an hour to finally get back there. But other than that, no complaintsHotels.com 真实住客点评
"the best hotel in buena"
I must say at first I was a little disappointed that we didn't get the room that we ordered but they upgraded my boyfriend and I to a really nice king size bedroom with the fireworks from the balcony for free the service was so perfect the hotel is amazing I had an amazing night considering that I'm not from Orlando it was well worth the stayHotels.com 真实住客点评
"Next to Downtown Disney"
Excellent Hotel !!! The staff extremely helpful, very friendly. The rooms are comfortable and clean. Will definitely go back.Hotels.com 真实住客点评
Nice Hotel, don't forget that there is a $21.00/ night resort fee that is not included in the Hotels.com online price.Hotels.com 真实住客点评
"Perfect location for Downtown Disney"
It was our fourth stay, and we always enjoy it. The location is perfect for Downtown Disney and the parks.Hotels.com 真实住客点评
Didn't have a problem with this hotel, the staff were always friendly and helpful, while the food was nice and filling. The actual room was well-kept and very clean, with a beautiful view over the resort area. The gym and spa were great facilities and were easy to access at various hours. Buses run regularly from the hotel to Disneyworld parks, so that […] was a massive plus. Overall, a great hotel that I'd happily stay at again. 阅读更多信息Hotels.com 真实住客点评
Very nice place to stay within walking distance to downtown disneyHotels.com 真实住客点评
Excellent rate and beautiful view of Walt Disney World Resort fireworks! My family and I always stay at this resort whenever we are in Orlando. Always clean, friendly staff, super convenient mini-market, and the perfect location.Hotels.com 真实住客点评
"Not good at all this time"
2nd visit in a week... the room booking got all messed up and front desk calling me at 0700 demanding to know who I was and why I was in the room. Housekeeping did not clean my room second day, I complained, asking housekeeping to report to manager, this was not done - pretty disappointing.. and lobby lounge didnt open until 4pm :(Hotels.com 真实住客点评
"Bad hotel, rude staff and not clean"
My friends and I planned a disney trip and decided to stay here because it was a lot cheaper than the actual disney hotels. While we got a pretty good price, the staff here was horrible. They were extremely rude and didn't seem to care about any of their guests. I was up at the front desk about an issue we had and heard someone else next to me complaining […] too. The rooms were pretty gross. The sheets didn't look clean at all and the bathroom had long black hair all over the tub and floor from the previous guests. Next time I will for sure spenc the extra money and stay on disney property closer to the parks. This hotel was super inconvenient to get around without having a car. 阅读更多信息Hotels.com 真实住客点评
"great hotel at an affordable price"
We have stayed here a handful of times and always satisfied. The nonstop shuttle service to all the Disney Parks is great and never have had to wait more than 30 min for the next shuttle to arrive. Rooms are clean and very nice. The pools aren't jaw dropping, but very nice and relaxing with a pool bar and a snack shack right there. It is right across […] the street from Downtown Disney which is great for more free/cheap entertainment as well as a slew of good restaurants. 阅读更多信息Hotels.com 真实住客点评
The hotel was wonderful! We are definitely going back soon. Location is perfect for access to Walt Disney World Resort and Parks. Walking distance to Downtown Disney. Great pool and several restaurants on site. Rooms are spacious and comfortable. Do not overlook this property!Hotels.com 真实住客点评
"not a 4 star hotel"
Corner room was small. Not very hot water in tub. Just warm. Def. Not a 4 star hotel.Hotels.com 真实住客点评
Hotel is pretty old and the bathroom shower curtain smelled.Hotels.com 真实住客点评
resort is very nice...just to many people...transportation buses were packed standing room only - not fun...and this is an extra $$$ convenience charge...the bus ride gets you ready for the rest of the day at Disney...Hotels.com 真实住客点评
"lie about price"
I was all a lie, charged me an extra 80.00 on top of what i paid already, would not recommend it to anyone, otherwise area of hotel was greatHotels.com 真实住客点评
"Disappointed and expensive Birthday weekend"
Resort and parking fees excessive on top of expected tipping, condition of hotel not up to par, food at internal resort expensive and two star. lower roof top outside balcony was disgusting with cigarettes butts, and litter. Pool deck not cleaned wet towels abound all deck chairsHotels.com 真实住客点评
I was looking forward to staying there due to the reviews. The room was clean and great view. check-in was quick. the only thing I did not like was the fact that we were told we could catch a bus to Downtown Disney. We went where we were told the bus would be but it never showed up. Other guests were waiting then left by foot. My husband has had both […] knees TOTALLY replaced, back surgery, and brain shunt so you can imagine that walking there would have been kinda difficult. Well we wound up walking to and from. Not good! 阅读更多信息Hotels.com 真实住客点评
"Good hotel - I'd stay again"
I was very happy with the hotel. I was in town for meetings and it was close to where I needed to be.Hotels.com 真实住客点评
"We love the Buena Vista Palace!"
We stay here at least once a year, for the past 5 years. My husband and I love the great location, next to Downtown Disney, and it's so easy to get to the parks. The staff is always fantastic. The rooms are comfortable, clean and modern with a great view of either the lake or Downtown. We also love the Cafe on level 1 for breakfast or a quick snack, […] everything is made fresh! We highly recommend this hotel! 阅读更多信息Hotels.com 真实住客点评
"Truly no Complaints and All Smiles"
Stayed for 2 nights without any prior knowlwdge of this hotel. Wife was looking for a great bed and go much more than that. Friendly staff, great facilities, very clean, and so much that is offered. We even got a bottle of wine upon check in due to booking using a promo. It was a fantastic experience. Must note: we did not get to eat at the hotel or […] use the spa and therefore cannot comment on price and quality in these categories. 阅读更多信息Hotels.com 真实住客点评
Great location, great service and vert comfy! Ive been several times and will come back...Hotels.com 真实住客点评
"Clean room but I would not go back"
Waited it seemed like forever to check in. Got into the 1st room and there was a leak in the bathroom ceiling dripping. changed rooms - TV very fuzzy, internet very slow or dropped, tried to make reservation at avuavu and was told they were closed on a saturday night. Our bartender checked into it and got us reservations. Ran out of our liquor at dinner […] had to change drink type after the waitress dropped the full drink tray. Furniture very uncomfortable to sit in. Staff not very well informed. 阅读更多信息Hotels.com 真实住客点评
布埃纳维斯塔宫水疗中心酒店 (The Buena Vista Palace Hotel & Spa) 的回复 Dear Reviewer, Thank you for taking the time to write a review. Your feedback is very important to us. Comments like these are used as a training tool for our associates. We will be sure to share your comments with our managment team to ensure these comments are addressed and corrected accordingly. Please accept our sincerest apologies for not meeting your expectations. Kind Regards, Kristin
They were out of the rooms we had originally booked, so they upgraded up us for free. Great service. The whole staff was wonderful.Hotels.com 真实住客点评
布埃纳维斯塔宫水疗中心酒店 (The Buena Vista Palace Hotel & Spa) 的回复 Dear Teviewer, We are so delighted you enjoyed your visit with us. Please be sure to come back and see us soon! Kind Regards, Kristin
"Good Price - Great Location"
Our family stayed at hotel for several days during October for Epcot Food and Wine Festival. We booked several rooms - one of which was handicapped accessible for my mom. They originally had my mom on a different floor but had no problem changing her room to be in closer to ours. You cannot beat the location - literally across the street from Downtown […] Disney and a short ride to all the theme parks. My husband enjoyed relaxing in the steam and sauna after being on his feet all day. Our one big disappointment was the Sunday brunch. The food was very mediocre and no omelette station - clearly not worth &24.95 pp. Brunch aside , we are already looking forward to our stay in January 2014 阅读更多信息Hotels.com 真实住客点评
Outstanding place and service.Hotels.com 真实住客点评
布埃纳维斯塔宫水疗中心酒店 (The Buena Vista Palace Hotel & Spa) 的回复 Dear Reviewer, We are delighted you think our hotel and service is outstanding. Please come back and see us again real soon! Kind Regards, Kristin
"Convient to my destination"
I felt like a VIPHotels.com 真实住客点评
布埃纳维斯塔宫水疗中心酒店 (The Buena Vista Palace Hotel & Spa) 的回复 Dear VIP, We are happy you felt like a VIP. Our staff's goal is to treat all our guests like they are VIP and we want to say thank you for recognizing our efforts. Warm Regards, Kristin
My room smelled like smoke and my room was very dusty from the old carpet !Hotels.com 真实住客点评
布埃纳维斯塔宫水疗中心酒店 (The Buena Vista Palace Hotel & Spa) 的回复 Dear Reviewer, Thank you for your feedback. We are sorry we did not meet your expectations. Kind Regards, Kristin
"Awesome hotel, great location!"
Great hotel, friendly staff! Watch out for those hidden fees. More than satisfied with the experience there, will definitely go backHotels.com 真实住客点评
布埃纳维斯塔宫水疗中心酒店 (The Buena Vista Palace Hotel & Spa) 的回复 Dear Reviewer, Thanks for thinking we are Awesome! We are so happy you enjoyed your visit with us and we have to admit we enjoy hearing when our staff is friendly. We take pride in the service we provide to our guests and it always makes us feel good when we accomplish our goals. We look forward to you coming back to visit us again real soon! Kind Regards, Kristin
Hotel was clean, modern and comfortable. Transport to theme parks in the evenings was inconsistent (both nights we were there the bus that should come every 30 Min just didn't come at 8:30pm so we had to wait an hour). Everything else was great.Hotels.com 真实住客点评
The breakfast is very expensive and not good at all. The hotel is nice and very well kept.Hotels.com 真实住客点评
"Clean but lacking quality"
Pros: Clean, great location, free parking, friendly staff. Cons: Very noisey + thin walls (your very likely to have small children in the next room), shower leaked, bed low quality, small 20-22 in TVHotels.com 真实住客点评
"Great hotel, great value... except for dining"
We have stayed here before and loved it. The rooms are clean and comfortable. We will gladly stay here again. The one thing we didnt like was the $19.99 breakfast buffet. Considering most of the food was cold, we had to make our own waffles, the selection was lousy, and the service was just as bad, we will not eat breakfast there again.Hotels.com 真实住客点评
"wait staff were abysmal"
Very nice hotel in a very well kept grounds. If the restaurant staff hadn't overcharged us after being slooooow (we missed part of our Halloween event at Disney) I'd rate this hotel much higher. Would use the hotel again but not any if the restaurants. It was off season and shouldn't take two hours to eat at a sports bar.Hotels.com 真实住客点评
"Good location, nice view"
Stayed for one night, close walk to downtown disney. Our room had a balcony that we were unaware of so that was a nice surprise. Ice machine on our floor was broken, and room was close to the elevator so we heard a decent amount of noise.Hotels.com 真实住客点评
"super comfy beds - just what you need after walkin"
It was excellent. I explained to the clerk that my son is autistic and loves elevators and he moved us up a few floors. He was thrilled. Said it was the best ever :)Hotels.com 真实住客点评
Buena Vista is a good hotel, but expensive for what you get. Rooms are small, breakfast is expensive, and the resort fee is A LOT. Nice location though being across the street from Downtown Disney!!Hotels.com 真实住客点评
"Great Place near Disney but miles away from crazy"
This hotel is in the heart of Disney World, but seems miles away from the crazy that can be. Was within walking distance to Downtown Disney. The room was very clean, the staff extremely helpful and knowledgeable. The resort area is well maintained. The views from the rooms is very great. We had a room with a balcony which was very appreciated. Its a […] great place to stay with all the convenience of Disney, but not feel like you are bombarded. 阅读更多信息Hotels.com 真实住客点评
"Best customer service experience ever!"
The most helpful staff I've ever come across in a hotel. Very kind and willing to help. On top of that, a great value. Will come back.Hotels.com 真实住客点评
"Cleanliness of room"
This is the 2nd time I've stayed here and found it very nice, very convenient. This time there was a musty smell to the room. Not enough that we couldn't sleep, just noticeable.Hotels.com 真实住客点评
This was a nice hotel surrounding Downtown Disney. You can walk directly to all the attractions. The one issue was the hotel doors slammed. So around 8am when everyone was heading out you would hear the doors slam. Other than that it was a nice hotel and easy to get around.Hotels.com 真实住客点评
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