Big Blue Hotel - 黑泽

Room was clean and well laid out, very good for the pleasure beach but beware of long walk back to hotel from the pleasure beach as the hotels special entrance is only open in the morning and have to use a regular exit. This doesn't sound so bad but when with young children worn out after a long day it can be a pain.

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Hotel was very nice, and staff friendly. Great food for room service too. Would stay again if visiting Blackpool.

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I had to be in the Blackpool area for business so I was keen to find somewhere that had a good reputation other than the overpriced Hilton. So I booked Big Blue based on other reviews. Generally all is fine with this venue but the enduring memory is that of all other reviewers who all said good for Blackpool. I guess this is because everything else […] just seems so poor and this is the best of a bad bunch. It's OK but that's it. Anywhere else this would only rate as an average 3 star family friendly hotel. food is good but service in the restaurant is by a team of automatons. I was asked by four different serving staff if I would like to place my order for a drink/meal even after I had aced my order.....it's as if they are on commission for each order they take. Why they can't just look after their own zone!!!!! If you are visiting the Pleasure Beach this will suit you fine especially if you have young kids. Personally as a lone traveller on business I don't need bunk beds or a wall game of snakes and ladders. Nothing else remarkable just ok ........for Blackpool! 阅读更多信息

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Stayed for one night at this hotel, having booked a superior room on a B&B basis. Arrived and was checked in swiftly and efficiently, we were also advised that we'd had a complementary room upgrade to a deluxe room - so far so good! Room was absolutely immaculate, very boutique and so impressive. Had a great view over the Pleasure Beach. Huge bed, […] gorgeous bathroom along with complementary mineral water, tea, coffee, and personalised shortbread biscuits. Location wise again top notch, right next to the Pleasure Beach, in the whiter part of Blackpool away from the riffraff of the North and Central shore areas. Hotel reception also sells wristband for the Pleasure Beach at a reduced rate. Breakfast really was amazing. Such a huge selection of both cooked and continental, all really good quality. Pain at chocolat, croissants, and the most delicious moist muffins I've ever had. Cereals also available and a coffee machine with the usual freshly made selection of speciality coffees and hot chocolate. Check out was swift and efficient, we were also allowed to leave our car in the car park for a few hours too. It seems that nothing is too much trouble and standards are very high, which is a rarity when it comes to Blackpool hotels. Overall, I can't recommend this hotel enough. Although it's a little more expensive than the hotels nearby, it's unrivalled when it comes to cleanliness and standards. I look forward to my next visit! 阅读更多信息

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I would recommend this hotel to anyone as I received a 5 star service & rooms are very clean & modern. Can't wait to go back

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Great location, and staff were very helpful. layout of bedroom great if you have children. great choice at breakfast, had a minor problem with dvd player but soon fixed.

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This hotel compared to most in Blackpool is modern and imposing and certainly stands out from the rest. Spotlessly clsan, friendly and comfortable I would certainly stay here again. I stayed out of season so the surrounding area was very quiet but the tram to the city centre is a short walk away. Worth every penny

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Pleasantly suprised. Very high standard of room and hotel. Very good breakfast. Do not be put off by the big blue building!!!

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Cleanest hotel I have been in for years , service excellent , location good

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I booked this hotel because of the positive reviews on Trip Advisor and we were certainly not disappointed. We did not get to the hotel until nearly 4 in the morning due to work commitments and several diversions due to road works and were greeted by a lovely friendly male receptionist. Our Room was huge yet cosy and spotlessly clean and the bed was […] comfortable which is a massive bonus. We went down for breakfast and Christopher Biggins was having his breakfast!! The breakfast was absolutely delicious. It is buffet style and the quality of the food is brilliant as are all the staff. They made you feel like you had been there for weeks. Reception kindly rang a taxi for us each morning at no cost to us and the taxi was outside waiting in 1 minute! We cannot fault this hotel. It is stunning inside. Modern and clean and in perfect condition throughout. We will definately be back next year. 阅读更多信息

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The hotel was great, nice rooms and good service... Only problem was that is was very easy to hear little children's footsteps running up and down their room which was above mine at 6am! I picked this as a place where I thought there would be some "life". Seriously, it was February 1/2 term so I thought there would be nice things to see and do around […] the hotel after work each evening. I was wrong. NOTHING around that was open on any midweek evening. Even the local Pizza Hut closes at 5:30pm! I had to take the bus/tram into the "Tower" each day and even then I was shocked to see how little was open. 阅读更多信息

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A warm welcome every time stay there, rembered by staff which is great, after not been for 2 yrs, rooms excellent always clean tidy, good food if slightly bit dear, service is next to none, nothing is to much trouble, and great location yrds from bus tram stop, and pleasure beach for kids which also can be seen from some bedroom windows

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Hotel lovely, breakfast great. reception staff very pleasant and helpful and drinks not overly priced. Would have been nice though when we sat down at the only available table for a drink, if it could have been wiped and crushed crisps swept up from the floor. That said, for those of us with childhood memories of the pleasure beach, you really can't […] beat the sight of the Big Dipper and Pleasure Beach Express on the other side of the bedroom french windows! Would definitely stay here again and fully recommend to others 阅读更多信息

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A very good breakfast service

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Very nice hotel, plenty of space especially the huge bed

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I took my 2 grandsons, 6 & 9 yrs for 2 days holiday, most things were closed because of the time of year, January. We had a really lovely 2 nights at the Big Blue Hotel, room was excellent, boys loved their bunk beds and 2 tvs !! Breakfast was excellent!!! and the staff were so helpful and extremely friendly, would certainly go back.

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First class service, one of the best breakfast I have had in any hotel, Great location next to the pleasure beach

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Not bad. Breakfast was included, so very good value. Staff were all very pleasant. Evening meal restaurant, food was good but expensive really for what it was. But I'd stay here again. As long as the roller coaster outside the window is not too loud.

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great hotel. Only thing i did not like was the breakfast which is buffer style and food was a bit cold. Still had a great time plus receive a free upgrade which was als fantastic

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very clean and confortable staff very friendly and helpful ,breakfast was out of this world so much to choose from for adults and children.this hotel was so good we are planning to go back in the summer.

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Lovely reception area, very nice staff. Room clean and modern. Would have slept better on a firmer mattress as we kept rolling into the middle, was quite soft. Bathroom spotless but had a funny smell. Shame when re-decorated throughout the room at some point the paint is sprayed all over the wood shelving. These details i am fussy about as they cheapen […] a perfectly good room. Lots of tea, coffee and hot chocolate withlovely biccies too. Breakfast was excellent as was the checkout experience. I am extremely fussy but YES i would go back. Throughout our stay all the staff we came across were friendly and attentive. 阅读更多信息

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had a wonderfull night at the big blue, would stay there again and def.recommend.

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Nice and clean hotel. Breakfast was excellent with a great choice. Would recommend this hotel with no problems

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We booked a last minute night away.... When we arrived the reception staffs were excellent gave every bit of information you could want to know....The room was good, would be great for families. The bar price's were very reasonable for a hotel & the breakfast was great. All in all a very pleasant stay....

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Very happy with hotel. smooth check-in and nice room. light and airy accommodation . would definitely recommend this hotel and would stay again myself. lovely breakfast in self service restaurant with very attentive waiters.

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We enjoyed the stay and had a large variety of shops to visit in a close range.

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Just when I thought my stay was going to be faultless, I found a suspicious looking stain on one of the "clean", bath towels which was a bit off putting. Overall I would stay again.

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I asked for the delux room in the picture and that's the one I got. It might have been coincidence but it meant our stay started off on a good point and it stayed that way. The room was really comfortable and warm, a couple of bottles of water when we arrived and toiletries meant we had everything we needed for our one night stay. Really recommend this […] hotel and will be back again in the summer when I visit the theme park as it is practically in the park anyway. 阅读更多信息

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Great hotel, fantastic rooms, only let down was the lifts. They were tiny said eight people but four filled it and as there were a lot of families staying one pushchair and it was full. Add to that on sunday morning only one of the lifts was working.

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Very Nice hotel, we spent one night here in the office season. Very quiet and staff were very nice.

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The stay was very comfortable and staff were friendly, the attractions were great and the Tower Dungeons were excellent- would defiitely recommend to anyone visiting. It was November when we stayed so the pleasurebeach was not open but Ridleys Believe it or Not was a good trip, as was the Tower and The Dungeons, and the Zoo is also a good day out. The […] beach is beautiful. We stayed three nights and that was just long enough to do all we wanted out of season. 阅读更多信息

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food,service and cleanliness first class. temperature just right.

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Requested a 12pm checkout at Reception this was refused unless I paid £30 extra which is very unfair ,unlike Premier Inn or Holiday Inn who always have agreed to this in the past without a rip off charge .Furnishings in room excellent

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Staff brilliant!!

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Blackpool in a new light it's the way to see Blackpool fantastic

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Had 3 days in Blackpool and only wish the weather was as agreeable as the Big Blue. I must agree that everything and everyone was superb. Planning another visit in the not too distant future. My thanks to everyone.

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This was our first time staying at the (the big blue hotel) we enjoyed our rooms as they were very clean and comfortable and loved the layout we liked how use had the extra room for kids and made it feel great for kids. The breakfast was amazing as we are not morning people. We have recomended this hotel to friends and family and we will be back in […] the near future. Thank you for your wonderful service and great rooms. 阅读更多信息

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Overall the stay was good, but it's a shame they haven't made Blackpool a year round place to visit. There is very little open at the moment and there are no lights to look at, which meant you had to eat in the hotel - and we thought it was expensive for what was on offer. The hotel probably is the best in Blackpool, looking at the other accommodation […] on offer. 阅读更多信息

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good size room, clean, polite staff & had a lovely reasonably priced meal in the restaurant.

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