4.3
5 分制
优秀
(392 条点评)
Hotels.com 住客评价
到到网旅客评价
Luckily, we only stayed one night. My girlfriend and I arrive at Onyx Hotel on the evening of June 5, 2013. We reserved a King Bed for the night. Instead... of getting what we reserved (a king bed) we got 2 full beds. What was the front desks responce? "we're sorry!" That was it!?!? We're sorry?! For the price we paid for the night, we expect to get what we paid for and they couldnt accomodate. There were no discounted rates, they didnt spend anytime asking what they could do for us to resolve this issue, nothing! Again, we only stayed for the night... we went up to our room to shower from our long day of travel and low-and-behold... the shower head is broken. Not only broken, its mounted on the side wall where, when turned on... the water would shoot directly out of the tub! So proceed with caution when exited the tub.... We were able to get clean and eventually get comfortable on that little bed they gave us but i will never be back to that hotel again and definately wont reccommend it. 来自 CA 的 Mike B. 于 2013-06-11 发表点评