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洛杉矶 - 瓦伦西亚美国长住酒店位于史蒂文森兰奇（圣克拉里塔-魔术山），靠近巴伦西亚乡村俱乐部。地区其他景点包括六旗魔法山和六旗飓风港。
每天早上为住客提供免费早餐。除洗衣机和大堂咖啡/茶外，洛杉矶 - 瓦伦西亚美国长住酒店还提供前台保管箱。公共区域提供免费无线上网。附加设施或服务包括附近健身设施的优惠折扣、自助泊车和电梯。酒店内停车免费。此酒店于 2012 年 6 月完成装修。
洛杉矶 - 瓦伦西亚美国长住酒店的 104 间空调客房提供咖啡机/茶具和熨斗/熨板。住客可以使用客房提供的免费无线高速上网。配有32 英寸平板电视，带收费有线频道和免费电影频道。所有住宿提供带语音留言的电话；提供免费市内通话（但有所限制）。所有单元房都带有厨房，提供炉灶台、大冰箱、微波炉和厨具/餐具。附加设施或服务包括可打开的窗户和钟控收音机。此外，每周一次提供客房清洁服务；如有需要，还可提供吹风机。
Part of the San Fernando Valley, Santa Clarita is about 30 minutes north of downtown LA. Its main attraction is Six Flags Magic Mountain, a 230-acre theme park with 15 roller coasters. The area’s other major attraction is the California Institute for the Arts, a prestigious private college for the performing and visual arts. Nearby Castaic Lake is popular for boating, fishing, and swimming.查看史蒂文森兰奇的所有酒店
Hotel tried to save money by not providing towels unless you requested them. Also with contentential breakfast it was weak...breakfast bars to go etc...the cot bed we added was horrible, we should have stayed somewhere else for the money spent... $130/ nightHotels.com 真实住客点评
"Great staff, pet friendly"
Needed a pet friendly hotel while our house was being dried out following a flood. Was hard to know in advance how long we'd need the room but Staff was great and allowed us to stay in the same room throughout the time we needed. Special thanks to Jacquie and her staff for helping us through a very challenging situation.Hotels.com 真实住客点评
I would only suggest that the Extended Stay America hotels have a designated pet area with a stand for elimination bags - as well as very small dishwashers installed in the guest rooms. Other than that, this hotel is perfect! The staff, rooms, wi- fi, frige, microwave, location and cleanliness are great.Hotels.com 真实住客点评
Bad hotel in a great location. The room had a bad smell (odor), there were no towels, no shampoo, NOTHING! The front desk agent when we checked it was rude/abrupt.Hotels.com 真实住客点评
"I extended my stay"
ive been stay here for 2yrs on my vacations and on my work trips tp LA i love how close the Hotel is to Hwy 5 and theres also a few stores that are across the street/ i love this place and even though i had a small problem with the room the staff and manager jump rite on it and took care of it. I really like the fact that theres a small kitchen but […] sometimes i need more then just a pan to cook. 阅读更多信息Hotels.com 真实住客点评
Not bad for the price . The staff was very nice and helpful. Room was big and it has a fridge and kitchen. Not badExpedia 真实住客点评
洛杉矶 - 瓦伦西亚美国长住酒店 (Extended Stay America Los Angeles - Valencia) 的回复 Dear Janett, Thank you so much for taking the time to write such a nice review of your stay with us! I was very pleased to read that you found the staff nice and helpful. We certainly hope to see you back again in the future should your travels bring you back to our area.
too expensive for what is offeredHotels.com 真实住客点评
"convenient for a magic mountain trip"
the staff was very friendly upon check-in and i really appreciate that. I have stayed here more than this time and have always had a pleasant experience.Expedia 真实住客点评
the toilet would not flush and leaked through out the night. Fridge cycled on and off all night. Breakfast just plain sucked. They did not clean our room after first night. Room was nice, service not so goodHotels.com 真实住客点评
Fridge loud, and water running in tub loud, and hot. Repair man unavailable.Expedia 真实住客点评
"Close to magic mountain"
The hotel was clean, close to magic mountain. Hotel has all supplies as if you were at home.Expedia 真实住客点评
"Don't appreciate non-extended stays"
We stayed here and the room itself was okay. I called John at the front desk as there wasn't any shampoo bottle left in the room. He said they were out, no apology or anything. Acted like I had no right to ask. Then I asked where the soda machines were. Again, he acted like I was waiting his time. Then everytime you sit on the bed it turns all of the […] lights in the whole suite off. Will NOT be going back. Felt unappreciated because we were staying for one night and not as an extended guest. 阅读更多信息Hotels.com 真实住客点评
"Nice place to stay"
Overall the stay here was fine and comfortable. Staff was nice. Room was clean and only noticed a few minor maintenance issues, such as a tear in the chair and a slow drain. Breakfast was minimal but sufficient. I would stay there again. Absolutely no issues.Hotels.com 真实住客点评
"Great price, close to six flags"
We loved our room it was less than 10 mins from six flags. The only thing that was a bummer no pool but we stayed at six flags till 11 and any pool would have been closed so no big deal. This is where we will stay from now on as long as the rooms are as clean and nice as the one we got. See you in 3 weeks!!!Hotels.com 真实住客点评
Good room for the money. Only bad thing was an ammonia smell in the roomHotels.com 真实住客点评
It was looking good from the street and the lobby was brand new but that was about it. I thought I really hit a home run until I got to my room. My room was old and tired. It suited my needs for a place to spend the night and that's about it. I had no cell service in my room which was frustrating. Wireless worked okay. I'd stay again for an overnight. […] I'm not sure I would stay here for vacation. 阅读更多信息Hotels.com 真实住客点评
"Economy for Sure"
We stayed here because we were going to Six Flags. It was close and convenient to that location. The room was a decent size and worked for our needs. The only issue was the condensation on a/c unit leaked and soaked the carpet. Other than that it fit our needs. This place certainly isn't the ritz.Hotels.com 真实住客点评
big room love the kitchenHotels.com 真实住客点评
"Good for extended stays but not great for overnite"
Staff were pleasant and helpful. Room is good value for self-catering but less so for one night business stays. Bed/Bedding not particularly comfortable and bathroom plumbing faulty. Bath faucet leaked and so did bath plug - so not possible to have a bath. Based on location and facilities would have been better value at $10 - $15 less than charged.Expedia 真实住客点评
洛杉矶 - 瓦伦西亚美国长住酒店 (Extended Stay America Los Angeles - Valencia) 的回复 Hi David, Thank you for taking the time to write a review of your stay. We are sorry that your room had some plumbing concerns and you were not pleased with our bedding. Every effort will be made to address your concerns. I appreciate you taking the time to acknowledge the pleasant and helpful staff here. I will make sure they are recognized! Thank you again for choosing Extended Stay Hotels and providing us with your feedback. We hope to see you again soon!
"Couldn't Get Out Fast Enough"
The room felt dirty and dark. There wasn't a counter in the bathroom to put your things on. The bed linens were old and dated, didn't feel clean. The wall in the bathroom had dirt on it. We decided to find anoter hotel.Hotels.com 真实住客点评
"LAX quick trip"
Upon arrival, the staff were friendly and efficient, even at the late hour we arrived. They even help us print or Six Flags tickets even though there was no business center. The rooms were spacious, but in need of repair. The air conditioning was broken, the shower handle was broken as was the shower head. The water drastically changed temperatures […] so that you had to jump out. The bed had long hairs under the pillows. 阅读更多信息Hotels.com 真实住客点评
Would of like to see more of a varity for breakfast! Other than that if was fine..Hotels.com 真实住客点评
"Nice hotel in a nice location"
This was a little farther than I thought from Six Flags but still close enough. A bit disappointed that there was no pool (guess I should have read the amenities carefully). It's a pet friendly hotel, which could be both bad and good, i guess. The rooms look much better in picture but we were only there for one night so i didn't care much. Overall, […] it's ok. Not completely pleased and I feel it's a bit pricey for what it is. 阅读更多信息Expedia 真实住客点评
洛杉矶 - 瓦伦西亚美国长住酒店 (Extended Stay America Los Angeles - Valencia) 的回复 Thank you for taking the time to write a review of your stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improve our guest's experience. We hope that you will give us the opportunity to be of service to you again in the future. Thank you again for sharing your comments with us.
"cooktop did not work"
very nice room in the area nice location for me and my kids.Hotels.com 真实住客点评
"Just off the 5 freeway, easy on and easy."
I forgot a personal pillow, so I called two days later, spoke to someone who was going to check with housekeeping. I never received a return call that it was located in the room. Still waiting...Hotels.com 真实住客点评
"Never ever again"
Shower leaked all night. Had to take cold shower. Previous guest hair on shower wall and all over bathroom ceiling. Hall stunk. Breakfast was coffee and a box of oranges, basket of granola bars and a couple of packets of oatmeal in the lobby completely occupied by biker gang and I was with my two teenage dayghters. Miserable experience.Expedia 真实住客点评
洛杉矶 - 瓦伦西亚美国长住酒店 (Extended Stay America Los Angeles - Valencia) 的回复 Hi Michelle, I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectation. The room conditions you described are inexcusable and I have reviewed our room inspection procedures with my team to prevent this situation from recurring. We hope that you will visit us again so we can show you our improvements. Thank you again.
"The only on that had a restroom was our dog"
I was very frustrated staying at this location! 1. The moment we checked into our room the toilet was clogged, the maintenance crew was off and our entire stay the toilet stayed clogged and there was no public bathroom to be used. We had our 5 year old with us and had to find places for her to go to the bathroom 2. The room was "pet friendly" and it […] showed, stains throughout and there was even a hole in the carpet. 3. The shower faucet dripped the entire stay. 3. The entrance to the hotel from the "pet area" was open to Pico Canyon and the restaurant next door and you did not need a key to enter, anyone could have just walked in **Security Issue**. They did not have any other available room for us so we were forced to stay the two nights and there were no other "pet friendly" hotels available in the area. I would NEVER stay here again! 阅读更多信息Hotels.com 真实住客点评
"Nice location, Terrible hotel!"
I booked a non-smoking room for my family, but as soon as I opened the door, I was welcomed with a strong, disgusting smell of cigarette smoke. I have 2 children and am expecting a third, so was very upset about this. When I complained to the staff, the man at the front desk said he would meet me in the room with some air freshener. So instead of offering […] us another room, he came in and sprayed some chemicals all over the room, including ONTO the furniture, which I then had to wipe off so that my little one wouldn't touch whatever he sprayed. The spray did nothing for the smell of cigarette smoke, of course. We slept uncomfortably with the fans on high and the windows open, but I still woke up with the taste of cigarette in my mouth. Most unpleasant stay ever! Oh, and did I mention there were cigarette burns on our blanket?!?! I would never recommend this place to anyone! 阅读更多信息Expedia 真实住客点评
洛杉矶 - 瓦伦西亚美国长住酒店 (Extended Stay America Los Angeles - Valencia) 的回复 Hi Rachel, Your review for our hotel was recently brought to my attention. The situation you described regarding the room condition and the response from our staff is truly regrettable. I have addressed both of these situations with our team to make sure your experience is not repeated. We are very sorry. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Thank you again!
We had a room reserved already for Thursday but decided to come a night early. The hotel was booked except one room but the lady working Auriel was great! She was so polite and helpful. When we arrived there were a bunch of people checking in and she was very professional in the way she managed all the people. The room was clean and the kitchen area […] was great, especially having the fridge. If I ever go back to Magic Mountain I would surely stay at this hotel. Every person I dealt with was just so great. 阅读更多信息Expedia 真实住客点评
洛杉矶 - 瓦伦西亚美国长住酒店 (Extended Stay America Los Angeles - Valencia) 的回复 Tammy - Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the service you received during your most recent stay with us. The staff and I would love to provide you with another comfortable stay in the future.
"Awesome hotel near thrills"
They were very friendly and accommodating! Anything we asked for they had or knew where we could get it. Check in line was long but they were going as fast as they could to make sure everyone was taken care of. They made sure we had all we needed a thousand times. After a long day at a theme park this was an amazing place to kick back and relax and […] not have to worry about the drive home. Was a little pricey but I would say it was worth it :) 阅读更多信息Expedia 真实住客点评
洛杉矶 - 瓦伦西亚美国长住酒店 (Extended Stay America Los Angeles - Valencia) 的回复 Hi Bridget, I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that you had an enjoyable time while staying with us. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area!
"comfort of the stay"
The structure of the room was nice, I like having a little kitchen there. The size of the room is not too small, enough to accommodate two people. The things that made me feel a little bit uncomfortable were that the drainer of the shower did not work that well. Also, the bed sheet and the blanket did not give me a lot of comfort. Other than that, the […] location was good, and I was greeted nicely during my stay. 阅读更多信息Hotels.com 真实住客点评
"Rooms Not Ready for Primetime"
The first room we were given had two windows fronting a busy highway, and they had been left open (in 100-degree temps). The queen bed had only 2 pillows. Also, the carpeted floor was soaking wet, so we asked for a new room. The second room was quieter, and its carpet was dry, but there were no towels at all in the bathroom. They obviously do not have […] anyone check the rooms before handing them over to guests. 阅读更多信息Hotels.com 真实住客点评
洛杉矶 - 瓦伦西亚美国长住酒店 (Extended Stay America Los Angeles - Valencia) 的回复 Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry about the housekeeping issues you encountered during your most recent stay with us. Your comments were reviewed by the staff, and we will make sure that things like these do not happen again in the future. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
We enjoyed our stay and plan to stay there when we return. We have stayed at several hotels in the area and like Extended Stay better than any of them. We stayed there because of the better rates and we were pleasantly surprised at the better room. We do tell everyone.Hotels.com 真实住客点评
"Overall okay stay"
The hotel was extremely close to six flags magic mountain, the reason we chose to stay there. The only concerns we had were there was an odd smell in the hallways, which wasn't that big of a deal, and the bedding was not comfortable. The grab n go breakfast was disappointing. If you're counting on having an actual meal at your stay go somewhere else. […] The price was right and having a refrigerator made the stay worth it. 阅读更多信息Hotels.com 真实住客点评
"Decent place for an overnight stay"
Our room was updated, clean, not too expensive. It would be nice if they had an ice machine tho. Can't really complain about anything else.Hotels.com 真实住客点评
"I'm in love with you!:)"
I loves this hotel. The people were AMAZING AND GORGE. ! Just a wonderful environment. Also when I had difficulty with my other hotel , I left and came back to the extended stay !:) love it!!!Hotels.com 真实住客点评
Convenient location; however, wasn't aware that in-house service (trash wasn't removed, no fresh linen) wasn't provided for reservations less than 7-8 days.Hotels.com 真实住客点评
"Close to shopping area"
Fair, we didn't realize at time of booking this was an extended day hotel. Is not to our preference because you see things like one of guest coming down on the elevator with his mountain bike. Not a standard hotel acceptance. Otherwise it was a fair stay.Hotels.com 真实住客点评
It was the right place for our travel break and was pet friendly.Hotels.com 真实住客点评
"Never stay here again"
Smelled really bad I will never stay at this hotel again I could hear people next door like I'm in the room with them dogs in and out in hall way no leash is this is not a hotel if enjoyment is a hotel from hell.Expedia 真实住客点评
"Didn't get what we booked for."
We originally booked a non-smoking room, but when we got there we were given a smoking room which smell like smoke really bad. Other than that the area was nice and lots of groceries around it.Hotels.com 真实住客点评
"Clean & Magic Mountain Nearby"
Hotel is in a great neighborhood, close to lots of great restaurants, and grocery stores. 2 miles from Magic Mountain. The hotel has no pool or hot tub, but is very comfortable, clean and quiet.Expedia 真实住客点评
洛杉矶 - 瓦伦西亚美国长住酒店 (Extended Stay America Los Angeles - Valencia) 的回复 Richard - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with your accommodations and the service you received, especially by John. We hope you had a great time Magic Mountain! It would be our pleasure for you to repeat your experience with us in the future. Thank you again for your review.
I was very impressed with the quality of the room and its features. If all Extended Stay Hotels are this clean and comfortable I will only book at these in the future. Thanks for a really good experience in hoteling.Hotels.com 真实住客点评
"quick stop in Valencia/Stevens Ranch"
This facility is smack dab in the middle of whatever you need while traveling in that you have within walking distance food-drink-clothes and especially a Wal -Mart. The hotel is clean and updated and for the cost the beds are excellent. If you are looking for the "Ritz" this is not the place , but if you want an apartment style stay this the place […] as it has a complete kitchen and Refrig !! The location along with the ease of shopping makes this hotel a place to stay if you are headed to LA or Magic Mountain. 阅读更多信息Hotels.com 真实住客点评
洛杉矶 - 瓦伦西亚美国长住酒店 (Extended Stay America Los Angeles - Valencia) 的回复 Thank you for your great review of our property. It's great to hear that you had a wonderful experience staying at Extended Stay Valencia. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
"Served Its Purpose"
The room and kitchenette were fine, but the lack of amenities will keep us from future stays. No maid service at all for a three day stay, very minimal "breakfast" and no pool, hot tub, or gym left a lot to be desired.Hotels.com 真实住客点评
It was good for the location and comfort of the bed. Air conditioner didn't work that great.Hotels.com 真实住客点评
洛杉矶 - 瓦伦西亚美国长住酒店 (Extended Stay America Los Angeles - Valencia) 的回复 Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our location is so convenient for your travel needs. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the air conditioner was not working properly. We look forward to seeing you again, should your travels bring you back to our area.
Have stayed here several times, always pleased. thais last time my children and I were put in a smoking room, did not appreciate that! Other than that always pleased!Expedia 真实住客点评
First the room I reserved was not available. Nothing was in the room in the way of toiletries...I had to go downstairs to get shampoo and a blow dryer. The iron had something melted on it and when I asked for another one I again had to go downstairs to get it. The second one had something on it and it was the only one left.Hotels.com 真实住客点评
Everything was great. Walls did seem thin, as we could hear someone speaking in the next room. Other than that, perfectly satisfactory. I liked having the kitchen and would use it again if I needed to cook.Hotels.com 真实住客点评
"It's o.k. if your in a pinch"
They listed a Continental Breakfast, should be listed as grap and go. (their words) Bath tub was dripping. Could use some updates, didn't feel clean.Expedia 真实住客点评
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