"very near the india gate"Hotels.com 住客于 2012年10月10日做过点评
clean ,big room ,very good location ,near the main Attractions, air condition is old ,no free water ,but it has High performance-price ratio in mumbai, it need to take taxi to nearby train stations(matro)
Hotels.com 住客于 2012年10月02日做过点评
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Hotels.com 住客于 2012年07月23日做过点评
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"周边环境太差"Hotels.com 住客于 2012年03月12日做过点评
只是周边环境太差,其他还可以。床是特别舒服的!
"靠近机场方便但环境差-服务非常到位"来自 "杭州" 的 Samuel Ye 于 2012年02月05日 发表点评
酒店靠近机场,周边环境比较差。但酒店提供的服务很好,可免费接机、送机,每早上送上一份金融时报,服务人员服务非常到位,态度好。酒店有健身房和室外泳池,但都很小。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
**这些设备/服务可能只在某些客房或房间内提供。某些设备/服务可能会另收费用。
Kaya Kalp - The Spa有 6 间护理室。服务包括按摩、面部护理、身体磨砂和身体护理。提供各种护理疗法,包括印度草药疗法。
绿色/可持续发展酒店 - 通过第三方认证
此酒店参与LEED Platinum,即独立的第三方认证计划。该计划衡量酒店对以下一个或多个方面的影响:环境、社区、文化遗产、当地经济。独立于该第三方认证计划的审计师已对此酒店的可持续旅游实业执行客观评估。
餐厅每天早上 7 AM 至 10:30 AM 提供冷热自助式早餐,需要收费。
Kebabs and Kurries - 此餐厅供应午餐和晚餐。
Shanghai Club - 此餐厅供应午餐和晚餐。
Hornbys Pavilion - 此餐厅供应早餐、午餐、晚餐和周末早午餐。提供下午茶。24 小时营业。
提供24 小时客房服务。
酒店的娱乐设施包括室内游泳池、桑拿和健身设施。
以下费用和押金由酒店在提供服务、办理入住或退房手续时收取。
上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
"Excellent service"
Quite comfortable, worth recommending. Only negative point was the a.c. Cooling at night which was quite unsatisfactoryHotels.com 真实住客点评
Very good rooms, fantastic food and very friendly staff. I have stayed at this hotel many times and enjoy my stay without fail. The only negative is their rigid/ inflexible online booking rules. In the latest incident, by mistake I booked a room for two adults(the default setting) and all that I wanted was to correct it to single adult. There was no […] way of doing this without incurring penalty of a one night cancellation charge! So I had to silently suffer the unnecessary expense of 2 adults room tariff. 阅读更多信息Hotels.com 真实住客点评
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"Fabulous service and amazing breakfast"
Superb service, great gym with a view, excellent restaurants in hotel and private car with driver to see the sights of Mumbai.Hotels.com 真实住客点评
"ITC grand."
We chose this hotel owing to the location in Mumbai and the things that we planned to do in Mumbai. Great access from the airport and top notch restaurants were a great draw.Expedia 真实住客点评
"Best experience for first time visitors to Mumbai"
The whole experience was amazing. The hotel is located in an excellent position to enable easy access to South and North Mumbai. The hotel staff was extremely helpful; however I did find the reception could have been slightly more organized. My husband had emailed the hotel to request flowers and chocolates on arrival for me, which I did not find. So […] after a few queries and emails I received these 2 days later with the wrong message printed on the cake. Other than that the staff as a whole was very helpful and pleasant. The Chinese restaurant was great, possibly the best Chinese food I have tasted ever!!! That is saying something after coming from Hong Kong! So well done to the Chef. All in All the hotel was well presented, clean and well priced. I would definately go back to this hotel again and recmonned to any firends thinking of staying in Mumbai. Thank you to all the staff for making our stay there great. 阅读更多信息Expedia 真实住客点评
"The hotel vs its vicinity"
Overall a very pleasant stay at the hotel. (A remark on the negative side concerns not the hotel itself, but its surrounding area: strolling around is very unpleasant, the nearest place worth visiting is about 4 kms away.)Expedia 真实住客点评
ok , i enjoyed my stay, services was excellentHotels.com 真实住客点评
"Plush hotel"
We got a really good rate here for the night of January 1st, so we took it and it was worth every penny. Very good breakfast buffet too.Hotels.com 真实住客点评
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"Exceptional standards"
Stunning hotel room. Not the most impressive views unfortunately because of the location. Stayed in the Towers so had access to Point of View lounge, which is as impressive in the day as it is at night. Breakfast was very good with a lot of variety. Great stay, will returnExpedia 真实住客点评
"The best in Mumbai"
Fantastic...Hotels.com 真实住客点评
Stay was pretty good, being a member of this hotel, the hotel is dam strict with the check out procedures. Though, I made a 12 hour late check in the previous day.Hotels.com 真实住客点评
"Perfect comfort with great dining."
Quite a lengthy checkin procedure but that's thanks to Govt regulations. Brilliant hotel. Very comfortable, clean and wonderful food options. Excellent breakfast buffet and amazing dinner buffet choices...excellent quality. Adjoining room for our children. Good location for us as we needed to be near Tardeo. Would happily stay again.Expedia 真实住客点评
"Had a wonderful time..:):)"
I stayed there for 3 nights after my wedding...The hotel is jus awsum!!!:)Expedia 真实住客点评
This is a wonderful hotel. Beautiful, perfectly clean, excellent staff ... I cannot fault this hotel in any way. I highly recommend people to stay here.Hotels.com 真实住客点评
"very bad location"
We enjoyed our stay inside the hotel only and out side the location was not goodHotels.com 真实住客点评
"Delicious breakfast, clean room, friendly staff"
The breakfast buffet is one of the best I've ever had, was very surprised. Clean rooms, not very modern but nice otherwise. We had a small check-in snafu (they didnt have the two twin beds that we requested, but later accommodated us) but great service overallExpedia 真实住客点评
"Stay at ITC grand central"
Fantastic hotel. Took care of even very small things. Enjoyed our stay to the core and will be looking forward to stay at ITC hotels in future.Expedia 真实住客点评
"Great hotel for anyone !!"
The hotel was excellent. Excellent upkeep, personal friendly and really helpfull, spotless, totally recommend the place not a doubt.Expedia 真实住客点评
"Business and Family"
One of the best Hotel I have stayed at in recent times. Price, location, and quality was definitely there. Close enough to the activities of Mumbai. All the facilities and treatment centers were available. Pool, sauna, Massages etc.Expedia 真实住客点评
"Good hotel in main"
Room, cleanliness & gym very good. Staff good except check in (went twice both delays) & room service were 20-25mins is at least 40 and even 50m.+. One meal had been cooked straight away & was cold on delivery, the other one was hot. The cricket was on at this time but if they were honest about the times would not have used it. Irish baris cocktail […] bar painted dark green at £6 small bottle of beer get a taxi to Colaba around Regal Cinema. 阅读更多信息Expedia 真实住客点评
"A wonderful stay!"
We arrived at our hotel from Delhi. After a delay in processing our room check in, we discovered a fantastic hotel with all the amenities expected from one of Bombay's finest hotels. The staff were excellent in their attitude and proficiency. The room was very well kept and it was a relief to return to our excellent room after a day in Bombay's cha […] os. 阅读更多信息Expedia 真实住客点评
"Beautiful hotel but poor service"
The hotel has beautiful features and amenities but the level of service is definitely not the one of a 5*. They did not refill the shampoos/shower gels in the bathroom when cleaning the room and we had to call them twice to deliver them. Sent some clothes at the dry cleaning and the clothes turned out dirtier than before the washing. Also, prices of […] food are extremely high (even compared to other 5* properties in Mumbai). 阅读更多信息Expedia 真实住客点评
"Pleasant stay with loss"
I would suggest to stay in this hotel but the only problem i faced is the follow up. I had forgotten my shoes in the room after i checked out in the afternoon. I called them up in the evening for recovery of my shoes but neither they bother to call me up or reply to my loss. I am bit disappointed about the recovery they couldnt make in so less time […] . 阅读更多信息Expedia 真实住客点评
"Great hotel!"
Great hotel! The addition of privacy curtains would be the only change I would like to see.Expedia 真实住客点评
"ITC Mumbai Grand Central"
Excellent hotel, not too far from the centre of Mumbai and what you would expect from this hotel groupExpedia 真实住客点评
"excellent"
excellent hotel, close to business and shopping location, value for moneyExpedia 真实住客点评
"VIP treatment"
The hotel staff were very attentive, including the service staff at the restaurants. Felt like a VIP everywhere in the hotel.Hotels.com 真实住客点评
"Pricey in Mumbai"
Step inside and you are treated to five star hotel and a high level of personal service.e The relative price is high for Mumbai. A slightly negative comments is that the staff may get overly close at times. They give you no space to breath, sometimes overwhelming the guest with questions on how the they like the food, how is the hotel. However, keep […] in mind the friendly Indian culture and their total commitment to please the guest. The hotel staff was 100% kind and friendly in every possible way. So, although I mention it, I also realize this is India hospitality. Very much enjoyed my 6 day stay at this lovely hotel. I conducted all my business inside and did not venture out. I would not recommend walking around outside of the hotel grounds in any Mumbai' hotels. Too many wild dogs roaming the streets and guests/tourists become an instant curiosity. Bottom line, this is a good business destination hotel, certainly not a tourist destination. It fit my purpose perfectly. 阅读更多信息Hotels.com 真实住客点评
"Too gud for d price...."
D hotel has one of d most comfortable beds.. shopping mall is just 5 min drive from d hotel......n d in house resturant is d place where u can find d best north indian cusine...Hotels.com 真实住客点评
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"Great hotel for the family"
ITC Grand Central is located in the heart of Mumbai, easily connected to most parts of mumbai. I stayed for 5 nights, I stayed on the 17th and the view was unreal. The staff were extremely warm and friendly. Food at Kebabs and Kurries was great and so was the breakfast.Expedia 真实住客点评
Great HospitalityHotels.com 真实住客点评
"not worth"
Smell in hotel room Anything you eat or service you avail is 2 to 3 times expensive than any good holel Not at all worth Service is very poorHotels.com 真实住客点评
"family review"
great hotel.only grouse is that car that was sent to pick us up was too small for a family of 4 with 4 suitcases and hand luggageHotels.com 真实住客点评
"Great location - Great service."
Very comfortable with a very accommodating staff.Hotels.com 真实住客点评
Good but no WiFi was a huge dissapointment. Hotels.com website states wifi is free, only upon arrival to hotel we realised that this was not the case. Being a 5star business hotel, providing free WiFi should be the norm as per all other Mumbai hotels of same standard.Hotels.com 真实住客点评
"Feel at Home"
The welcoming smiles on the faces of the staff made you feel that you were coming back home and not a hotel. Excellent service.Expedia 真实住客点评
"ITC Grand Central"
The Stay Experience at the ITC Grand Central , Mumbai had been pleasing as before . However I did notice that the Shower Faucet in room 1506 was not in good working order and so was the electronic Weighing Scale.. Possibly the batteries needed replacement.. The Check in and Check Out was effecient and so was the concierge services..Expedia 真实住客点评
"Recent Stay in Mumbai"
Very good experience overall! Price is little on the high side for the size of the room. I like the service the best part of my stay at this hotel.Expedia 真实住客点评
"Great hotel worhty of 5 star rating"
A superb hotel. Very good location, facilities and service worthy of a 5 star rating. Good restaurants and breakfast. Throughly enjoyable stay and would highly recommend this hotel.Expedia 真实住客点评
"ITC Grand Mumbai"
They went right in and appeared to clean my room even though I had a do not disturb sign on the door. Reasons being, people's safety! people have died! there is a musty smell if they on't service in 2 hours!! What? Really?? And after all that they did not seem to care about people's privacy. Just said they would put a note on MY account next time to […] respect the privacy notice. 阅读更多信息Hotels.com 真实住客点评
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"ITC Grand Central Hotel - Not near the airport"
Bad service, lots of noise above our room & in the lobby (repairs and construction), and many promises with no results. I don't recommend this hotel. It is not the one near the airport.Hotels.com 真实住客点评
"The ITC Grand Central hotel"
We stayed for one night, and was very happy with the stay. The morning buffet breakfast was also very nice. Exceptnial service. Will surly recommend it to others.Hotels.com 真实住客点评
"Elegant and comfortable, but somewhat dated."
Excellent food. Terrific location. This is an elegant hotel, but seems somewhat dated. There is currently some construction work being done around the hotel, which makes access a bit difficult.Expedia 真实住客点评
"Do the Four Seasons instead"
Better room, much better service, better bar, and my prices were nearly the same.Hotels.com 真实住客点评
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