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"Do not book this hotel with Hotel.com"
My whole transaction was a disaster booking with hotel.com and started by reserving this hotel. I was called 2 days later stating this hotel was no longer available. No explanation, a sorry that didn't sound sincere and a charge that I had to argue for a week to get back. I can't tell you anything about the hotel but hotel.com seems to think I still […] stayed there.... 阅读更多信息Hotels.com 真实住客点评
Qualified! Only one week before leaving, we were told the hotel was overbooked. We had booked in mid-July and had a receipt, confirmed and paid for, that had guaranteed us all a much needed break from our son's fifth year of chemo treatments. This mix-up was a hard stumbling block to take. However, Nola, of Hotels.com and Tim, agent for the Time share […] condo, worked hard to help us. As it turned out, my son's energy held for the week and the weather (forecasted to be a week of steady rain) was great. The upgraded room was very well appointed, clean, with an enviable view, and all in all, it was just as lovely as we had planned for, with the addition of an even greater view. A big Thank you to all those involved. The accommodations and service were lovely. 阅读更多信息Hotels.com 真实住客点评
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