Very good experience, beautiful beach and friendly pool, good food in restaurant and all staff are friendly.
Venus
Venus,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2020 年 1 月 3 日
Hardware and beach is very good. Poor and no response room service.
真实旅客
6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2019 年 2 月 11 日
Everything looks so good, while the furniture seems a little bit old only, but i still so satisfy with this hotel.
TonyYeung
TonyYeung,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Emilia
Emilia,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Morine
Morine,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 6 日
Shangri La chill out
If you want a resort style getaway it’s perfect. Also a great resort if you have young kids. Staff are beautiful people and super friendly. Food was good at all the restaurants. Having a breakfast available until 11AM is excellent. Where it is good but not great is around the finer service details. Ordering wine before a meal and then waiting over 10 minutes after the food has arrived for it to turn up. Typically breakfast table was not set correctly (no teaspoons with cup). Generally slow service, but I guess that’s the island way! Lots of staff available, just a little extra training and attentiveness. Minor faults in the scheme of things, but it would take the resort from good to excellent in my opinion
Lee
Lee,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Soffeina
Soffeina,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
Alberto
Alberto,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Naveen
Naveen,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Quiet and friendly staff except the front reception. Reception staff communicating in their language while I was inquiring about a charge and I parked in front entrance without blocking anyone, I was told to move it from the shade while my 2 year old and partner were in the car with a/c on, even though I mentioned it won't take long as I an checking out and got a flight to catch.
Shahil
Shahil,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 23 日
The staff was very helpful, hospitable and friendly. We didn't find out until late in our trip that there's an adult only side to the resort (our only complaint)
Tracy
Tracy,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Great facilities. Really helpful staff and exceptional room.
James
James,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Very warm hospitality. Great staff.great place for families with littled kids to have fun and relax.
Kids club and daily kids disco were our favourites along with amazing food and comfortable stay.
Sonia
Sonia,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 20 日
Beautiful grounds and beach.Room was clean and well maintained.Staff very friendly and polite. They charged my card, but nobody knew what was it for, so I had to cancel my card and dispute charges.
Vinko
Vinko,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 18 日
SHIINA
SHIINA,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
We stayed in the Reef Wing and the staff were amazing. Cocktail hour is fun. The spa is great and enjoyed my golf lesson - will keep practicing! The Indian restaurant was excellent and the Golden Crowie is always a great adults only option. You go to Fiji to relax and you need to wind down to truly enjoy the Fiji experience.
Allison
Allison,5 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 17 日
Bula,
We had booked 2 rooms at Shangri-La:
Plusses:
1. Amazing food. They had great combinations of multiple cuisine at the Lagoon Terrace and the food was yum!
2. Breathtaking views from the ocean viewing room.
3. The resort itself had an amazing vibe and everything one would need to keep yourself and kids entertained.
4. Cultural show was cherry on top of the cake
5. Staff were so nice and so welcoming. They go above and beyond to make your stay comfortable and memorable. Cant thank them enough. They even helped me celebrate my wife’s birthday and it was an amazing celebration!
Cons:
1. Rooms looked tired and definitely needed attention. Broken sink, non functional exhaust and overall vibe of the room itself could be better.
2. My payment was deducted twice accidentally which was later rectified but I got a hefty international transaction fee for the wrong payment which was made through my credit card company. Although, the staff was very kind and proactive in reversing the payment, these kind of faults are kind of not expected from 5 star facility like this.
Overall, we wish to come back again and again every year provided they freshen the rooms a bit and make them a bit more welcoming.
Also, not to forget we were fortunate to meet the Executive Chef Arnorld who was such an amazing person and so enthusiastic to work towards any improvements that they can make.
Thanks Shangri-La and hope you can fix the minor issues and hoping to see you again soon.
Vinaka
Ashis
Ashis,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 16 日
The staff was the biggest plus of the trip. They were always friendly and happy to greet you. The food was good and the property had plenty of things to do.
Adrian
Adrian,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 16 日
Trent
Trent,8 晚行程
Wotif真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Recommended resorts for family vacations
The resort is located on a small island close to the main island. The environment is beautiful, the facilities are complete, and all the service staff are very friendly. The sea is clear and suitable for snorkeling. The Italian restaurant is worth recommending. The service and dishes in the restaurant are very good. During the stay, due to the large number of tourists in the resort, sometimes the service was delayed, but the enthusiastic service of the waiters made up for it all. This is a destination suitable for family vacations.
XIAOGANG
XIAOGANG,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Paul Martin
Paul Martin,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 11 日
Had a lovely holiday here, room service very slow but loved the adults area pool was amazing