Hotels.com 住客于 2013年02月02日做过点评
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""Hotels.com 住客于 2013年02月01日做过点评
酒店离中央火车站比较近,方便
"强烈推荐"Hotels.com 住客于 2012年11月22日做过点评
我们乘火车到达法兰克福,这家酒店离法兰克福最大的火车站只有三四分钟的步行路程,非常非常近。我们住了两晚,房间宽敞干净,设施很新,服务员友好,自助早餐丰富是我对酒店的评价。非常棒,如果再来法兰克福,我还会住在这里。
Hotels.com 住客于 2012年11月18日做过点评
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"很好,服务很周到"Hotels.com 住客于 2012年11月11日做过点评
服务好,周边景点距离较近也较方便
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
**这些设备/服务可能只在某些客房或房间内提供。某些设备/服务可能会另收费用。
餐厅每天早上 6:30 AM 至 11 AM 提供全套早餐,需要收费。
法兰克福喜来登会议中心酒店内有 2 间餐厅。
提供24 小时客房服务。
酒店的娱乐设施包括健身俱乐部和桑拿。
酒店或附近有下列娱乐活动;可能会收取费用。
以下费用和押金由酒店在提供服务、办理入住或退房手续时收取。
上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
Germany's largest airport is 12 kilometres from Frankfurt city centre and an important European hub for international flights (a plane takes off or lands every two minutes). The two terminals are connected by shuttles and divided into concourses with 24-hour shops and restaurants. S-Bahn trains connect the airport to Frankfurt main station; long distance train services run to Cologne and southern Germany.
查看法兰克福的所有酒店"性价比高"
还不错 机场附近。Hotels.com 真实住客点评
"Very convenient to airport and city center"
Beautiful hotel, restaurant prices too expensive and need more tv channelsHotels.com 真实住客点评
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"Clean and convenient"
Nothing special about this hotel except for its great location inside the terminal 1 building which makes it very convenient for travellers waiting to connect a flight early morning.Hotels.com 真实住客点评
"Good For Airport Overnight"
Hotel is perfect when flying out of Frankfurt in the early morning. It is between the train station and terminal 1, so it is easy this way. I normally do not use this hotel as the cost is very high, relative to the convenience, but there was a sale so I took it. If the hotel is not at a deep discount it is not worth it, there are many hotels quite close […] which are a better value, and if you had to go to terminal 2 a taxi from a local hotel is easier. Overall the hotel is expensive for what you get, the check in took 20+ mins, the bed was not comfortable, and you had to pay for internet. Best thing, 5 minutes to the check-in at terminal 1. 阅读更多信息Hotels.com 真实住客点评
"convenience rules"
Fine accommodations, convenient location, quiet rooms in Tower. Pricy overnight and breakfast! Lamps at night stand don't allow reading in bed.Hotels.com 真实住客点评
"Airport hotel"
Attached to Frankfurt airport so convenience for flights is high. Typical Sheraton experience, nice room. Wifi expensive unless you use it in public areas. If you want to eat in the German community and not at the hotel, is an expensive cab ride to any restaurant and not walkable from hotel. If you have an early flight to catch, or if your flight is […] delayed as mine was for 5 hours, it is a great location and value. 阅读更多信息Hotels.com 真实住客点评
"Convenient location"
Excellent for access to airport.Hotels.com 真实住客点评
此住客未发表评论。Hotels.com 真实住客点评
此住客未发表评论。Hotels.com 真实住客点评
"Can't get better location for a layover"
If all you want is a really nice hotel with amazing access to FRA Airport for a layover, the Sheraton's great. It's got really nice meeting facilities, and overexpensive but interesting restaurants and bars-- definitely don't buy the breakfast, but instead go to one of the many kiosks around the airport and buy fresh (and way more affordable) breakfast […] items at pretty much any time of day. It's got free web usage, which is also nice. But the connections to the city are absolutely perfect. If you are catching a morning flight, but still want to go out the night before, just jump on the train for a painless ride into the city; the system runs past 1am, so you'll be able to stay out a while without worrying about taking a costly taxi ride. The rooms are comfortable and relatively modern, although the bathrooms could definitely use updating. I personally had a problem with my TV, which was unable to be resolved during my stay; however, I was only there for a night, and only wanted to watch it for an hour or so, so it wasn't worth working with the hotel to get it fixed... I just told them to make sure it was fixed for the next guest. It would be really nice if they gave complimentary bottled water or something--considering their five-star status, that's the least they could do, no? 阅读更多信息Hotels.com 真实住客点评
"Super airport hotel"
Super location direct inside the Frankfurt airportExpedia 真实住客点评
"Nice but ... ... ..."
Although clean and very convenient for travelers in transit, I have one complaint: the room was too noisy ... There were noises of light switches, a/c unit or heat kicking literally every five seconds, noise in hallway...Expedia 真实住客点评
"Good location and service"
The best thing about this hotel is the location -- you just can't beat being able to walk across the street from the plane, and not even that far from the train. But the service is also quite good. I left a suitcase with the bellmen for a few days, and they were very friendly and helpful. The guys at the check-in/check-out desk were also very friendly, […] as was the waiter at the restaurant. The room has a good desk for working; I resent having to pay for internet service in the room, but I know that it is the norm in some countries, and here it was a not-too-bad 9 Euro for 24 hours. The only problem I had was no cold water early in the morning; apparently the plumbing was being serviced. The desk staff was very apologetic. 阅读更多信息Expedia 真实住客点评
"Great for Airport meetings"
Very Comfortable....... I think maybe better than the Hilton.......Hotels.com 真实住客点评
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"Good hotel!"
It was good hotel, room was kinda old and Internet service was not free!Expedia 真实住客点评
"book this hotel if you stay for 1 day in Frankfurt"
Very convenient for a one night stay ,especially if you have a morning flight . The internet connection was terrible and this is a big issue for me. Everything else was perfect.Expedia 真实住客点评
法兰克福喜来登会议中心酒店 (Sheraton Frankfurt Airport Hotel & Conference Center) 的回复 Dear Sir or Madam, Thank you very much for your feedback regarding your recent stay at our hotel. You highlight the convenience of our location. It is indeed a priceless advantage to be able to stay so close to the airport without having to deny oneself a little comfort. And the airport noise is not to be heard inside the hotel. My apologies for the bad internet connection; I will immediately follow up with my team to see what caused the trouble. I appreciate your feedback and generous score very much and hope you will stay with us again at your next trip to Frankfurt. Best regards, Sascha Konter General Manager Sheraton Frankfurt Airport Hotel & Conference Center
Wifi was not included in the room rate as website said, which is why I picked thE room rate. Then Internet kept shutting down and had to move rooms....Hotels.com 真实住客点评
"Business Travel"
Took my credit card details for extras and then bar staff had to come up to my room at 23:30 because payment for food was rejected. I was in bed!Expedia 真实住客点评
法兰克福喜来登会议中心酒店 (Sheraton Frankfurt Airport Hotel & Conference Center) 的回复 Dear Graham, Thank you very much for staying at our hotel and sharing your feedback with us. Please accept my apologies for this incident; that was certainly not a standard service of our hotel. I will immediately follow up with my team. If you would consider staying at our hotel again we would be very happy. Best regards, Sascha Konter General Manager Sheraton Frankfurt Airport Hotel & Conference Center
It was good. I wish there is clearer signes in the airport about where to find it.Hotels.com 真实住客点评
"Great Location"
The staff at the front desk were excellent, only to be undermined by the fact that they issued me a room that was not made up. This took 10 minutes to resolve - but fortunately it was. I was assured that I would be able to eat in the restaurant, but given the 10 minute delay - I arrived at 9:45 pm only to be told that I was too late and I would have […] to go to the tavern. This wouldn't have been so bad had the M'd not been so abrupt in her dealing with me. The silver lining was the complete opposite approach in the Taverne. The food was good, and the service excellent. 阅读更多信息Expedia 真实住客点评
"Great way to wait for my connecting flight"
Stayed here waiting for connecting flight next morning. Having a direct connection to the airport and walking to check in was a great experience. Rooms, Lobby, Restaurants and general condition of the Hotel were all great. No complaints whatsoever. All in all a great experience.Expedia 真实住客点评
very good location, walking distance from terminal 1. sound proof for the room is excellent, can't hear the noise from the aircraft.Hotels.com 真实住客点评
"Stop over if flight out from Frankfurt"
Check in was shockingly slow Perfect for people catching a flight the next day having just flown in the day before. Breakfast was good but very busy as there was a conference going on, so queues for hot food = chairs were not available for people to sit down to eat breakfast and staff were having to move them around to cater for everyone. Make sure […] you book well in advance if you are not a business traveller, it is very expensive for what you get. 阅读更多信息Expedia 真实住客点评
Hotel conditon very good. Service poor.Hotels.com 真实住客点评
"Nice stay!"
Spent one night while waiting for a morning flight. Enjoyed the German restaurant for dinner. Great spaetzle. I was a young woman traveling alone and felt safe. Safe was very nice.Expedia 真实住客点评
"well linked to the city"
It's pratic to be at the airport if you have few time to spend.Expedia 真实住客点评
"Convenient hotel"
We arrived at 7pm, and told the room wasn't ready ( for 45 min).We all found the room to be to be too hot (Dec 21st) and the small amount the one window opened to not help much. There was no air conditioning, so I'd hated to be there in summertime.Expedia 真实住客点评
"Excellence All Around"
This hotel is top notch and was one of the best values I've had.Expedia 真实住客点评
"Great place!"
Pillows could be fluffier, but everything else was top-notch.Hotels.com 真实住客点评
"excellent but expensive & no-cancellation terms"
I booked the hotel room to recoup during a 10-hour layover. A flight cancellation reduced my time in the room to 2 hours, but in the event an extremely useful nap and shower.Hotels.com 真实住客点评
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"Frustrated"
Arrived late after a 4 hr flight. Long line up then was told they didn't have a king bed as booked so was ok to take two queens. Got to the 6 th floor with lots of luggage and the room was small with two twin beds. Was not impressed so went back to reception and was told they did not have any more kings and that they do not have queen beds at the hotel […] so I was given incorrect information the first time. I told the gentleman that was not acceptable and I stood there and told him I was sure he could do something and guess what we got a king bed. Restaurant was very expensive but good. 阅读更多信息Expedia 真实住客点评
"Feels long in the tooth"
Hotel is conveniently located but feels old and needs a revamp. Rooms only OK and extremely expensive food and internet. Room service staff had poor English, so had to speak to three people to place an order off the menu! Not acceptable for an 'international' hotel at an airport.Hotels.com 真实住客点评
"A"
It took a little longer than I had hoped to check in and out, otherwise a great hotelExpedia 真实住客点评
此住客未发表评论。Hotels.com 真实住客点评
"Great location!"
The perfect hotel if you have a flight in or out of Frankfurt! It is literally right in the airport with its own entrance to Terminal 1. Our stay was short as we had an early flight out in the morning but we enjoyed our dinner the night before. The bed could have been a bit softer but otherwise the room was fine.Expedia 真实住客点评
"Within the airport"
Comfortable, clean and convenient hotel for overnight stay at Frankfurt Airport before a next day departure. Breakfast not included at lower rates. A bit challenging to drive your rental car to the hotel entrance.Hotels.com 真实住客点评
"Frankfurt Airport Sheraton"
Great location for the traveler that is stuck in Frankfurt overnight and needs easy access to the airport!Hotels.com 真实住客点评
"Good for short stays."
Great, Good restaurants on site and close by and trains on site.Expedia 真实住客点评
"Great hotel, very convenient, tremendous staff,"
The room was spotless and comfy, the staff was spectacular... they're really what make this hotel stand out. I had a lot of work to focus on while in my room so I ordered room service twice and loved it. Quick service and great food.Hotels.com 真实住客点评
"Convenience for airport"
The hotel is situated opposite Terminal 1 at the airport but directions to get to it from the terminal building are confusing. Reception staff were very friendly and welcoming and the room was ready despite my early arrival (10am). My room was very comfortable and clean. Although there were tea/coffee making facilities provided the only way to heat […] the water was by using the filter coffee machine, no kettle! No milk was provided, not even in the mini bar. Mini bar prices were as usual extortionate - 6.50 euros for a small bottle of water. Dinner in the restaurant was lovely, although the a la carte menu was a little overpriced. The breakfast buffet was good although not much choice of hot food and at 32 euros did not represent value for money at all. Especially as there was only one price even if you only wanted juice, coffee and a croissant!! 阅读更多信息Hotels.com 真实住客点评
"Great Location"
Clean, good staff, excellent location...nothing beats walking to the airport for your flight.Expedia 真实住客点评
"Great airport hotel"
One of the most convenient airport hotels I've found.Hotels.com 真实住客点评
"Most convenient hotel for flyong out early morning"
Pleasant and helpful staff. Most convenient hotel if you fly out from the airport in the morning. Reasonably priced for this convenience, but always I find the extra charges for wireless use excessive and annoying.Expedia 真实住客点评
"Great hotel"
We really enjoyed our stay here, it was really quiet despite the location. Staff were very friendly and helpful.Expedia 真实住客点评
"Airport overnight"
Great hotel, great staff. This was perfect as I had to spend one night in Frankfurt and catch a very early morning flight out.Hotels.com 真实住客点评
"Horrible Stay"
We checked into our room and saw that the toilet was leaking.I tried 3 times to call the front desk with no answer.We left the room and went to the front desk.The employee there at the time was the only employee to be nice and helpful.He said he will call someone to fix the problem. He then asked did we want to move rooms?I said no not at this time […] we were going out to eat dinner.When arriving into the room, the bathroom was a mess.Water and dirt all over the floor and also a screw.I called again, it took me 3 tries.Finally I got an answer.I explained to the lady about the mess and how unhappy I was.She had to put me on hold and ask someone then said the problem was too in depth and they were unable to fix it that night.I asked what now?she would have to see if it would be o.k. if we got moved.She said someone would come to our room and help us to another room. It took them almost 45 minutes to get to our room with a new key and said this is for your new room and have a nice night.By that time it was late and we were too tired to complain.I went to check out the next morning and the lady that helped me said my room was already paid for and have a great day.I then told her that I was unhappy and tried to explain what had happened with our stay and she just said "really, o.k., oh" She was not very friendly.I am very unhappy with the customer service that this hotel showed me in my stay.Hopefully not all of your guests are treated the way that we were treated. 阅读更多信息Hotels.com 真实住客点评
"It doesn't get better than this!"
The service was perfect. Help to the room with luggage, a wake up call at 4 am, and then at 4:45 the luggage picked up and taken to the lobby for coffee and croissant, then they took the luggage to the sky train for us to go to terminal 2. I wish there were hotels at terminal 2, but since there are not, this is the best place to stay at Frankfurt a […] irport. 阅读更多信息Hotels.com 真实住客点评
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