Skip to main content

Tótem Madrid Hotel

Choose dates to view prices

Tucked away near Gran Via, Tótem Madrid Hotel offers a luxurious retreat. Enjoy a coffee at the on-site cafe, stay active with 24-hour gym access or unwind with dry cleaning and laundry services. With multilingual staff, helpful service is always within reach.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • 24-hour front desk

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY2,465
CNY2,711 total
includes taxes & fees
Jul 6 - Jul 7

Why we love this property

Mouthwatering menu options
The hotel tempts taste buds with a restaurant, cafe, and bar. Continental breakfast awaits in the morning to fuel adventure-filled days.
Sleep in luxury
Guests drift into dreamland on pillowtop mattresses with premium bedding. Blackout drapes ensure undisturbed sleep after turndown service.
Luxury historical setting
This luxury hotel, nestled in the city center's historical district, offers a perfect blend of old-world charm and modern elegance.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Junior Penthouse

Premium bedding, down comforters, pillowtop beds, minibar

Junior Penthouse

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Corner

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Studio Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Penthouse (single use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Penthouse (single use)

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Studio Suite (single use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Studio Suite (single use)

  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Corner (Single Use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Corner (Single Use)

  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Similar properties

Porch
Gran View Apartments
Madrid Centro
  • Pool
  • Kitchen
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 1,598 reviews
The price is CNY1,423
CNY1,565 total
includes taxes & fees
Jun 29 - Jun 30
Gran View Apartments
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Hermosilla, 23, Madrid, Madrid, 28001

What's nearby

  • Paseo de la Castellana - 2 min walk - 0.2 km
  • El Corte Inglés - 3 min walk - 0.3 km
  • Plaza de Colon - 6 min walk - 0.6 km
  • Calle de Alcalá - 8 min walk - 0.7 km
  • Puerta de Alcalá - 11 min walk - 1.0 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 9 min walk
  • Madrid Atocha Station - 30 min walk
  • Serrano Station - 2 min walk
  • Velazquez Station - 4 min walk
  • Colon Station - 8 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪La Maruca - ‬3 min walk
  • ‪Casa Dani - ‬2 min walk
  • ‪Bel Mondo - ‬2 min walk
  • ‪Hola Coffee - ‬2 min walk
  • ‪Frankie Burger - ‬1 min walk

About this property

Tótem Madrid Hotel

  • Tótem Madrid Hotel offers a great location, putting you within a 15-minute walk of Paseo de la Castellana and Puerta de Alcalá. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also just a 5-minute drive from Gran Via and National Prado Museum. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Serrano Station is 2 minutes and Velazquez Station is 4 minutes.

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 36 per night)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Segway rentals/tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • Renewable energy used
  • Double-glazed windows
  • Comprehensive food waste policy

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Uses some LED lighting
  • Recycling

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 29 per person
  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Train station pick-up and train station drop-off service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 77.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 28 per pet, per night

Parking

  • Self parking costs EUR 36 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Frequently asked questions

Does Tótem Madrid Hotel offer free cancellation for a full refund?

Yes, Tótem Madrid Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tótem Madrid Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 28 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Tótem Madrid Hotel?

Yes. Self parking costs EUR 36 per night. Electric vehicle charging is available.

Is airport shuttle service offered by Tótem Madrid Hotel?

Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.

What are the check-in and check-out times at Tótem Madrid Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Tótem Madrid Hotel?

No, this hotel doesn't have a casino, but Casino Gran Via (3-min drive) is nearby.

What is there to do at Tótem Madrid Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals. Tótem Madrid Hotel also has a 24-hour fitness center.

Are there restaurants at or near Tótem Madrid Hotel?

Yes, there's an onsite restaurant.

What's the area around Tótem Madrid Hotel like?

Tótem Madrid Hotel is in Salamanca, a short 2-minute walk from Serrano Station and 19 minutes' walk from Gran Via. Travelers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Tótem Madrid Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was very good at the on-site restaurant. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Restaurant
Bar
Shopping
Food
Ambience
Neighborhoods
Bed

Reviews

Verified

10/10 Exceptional

Great stay in a nice, upscale neighborhood, close to sightseeing. Fantastic staff and great room, with nice bathroom and comfortable bed. Would definitely return!
jordan, 1-night trip
Verified

10/10 Exceptional

Lovely hotel in an excellent location
Shaun, 2-night trip
Verified

10/10 Exceptional

I really enjoyed my stay! Room was spacious, well put together and impeccably clean all the time. Front desk staff were great all the time. Cleaning staff and breakfast staff always had a smile and always eager to serve. Would definitely go back to stay with them.
Jose Luis, 11-night trip
Verified

10/10 Exceptional

Very nice hotel and helpful staff; I would highly recommend.
FRANK, 3-night trip
Verified

10/10 Exceptional

Lovely , quiet, clean boutique hotel in a great area.
lisa, 2-night trip
Verified

10/10 Exceptional

Will return!

Great location in the midst of Salamanca. The rooms are stylish and efficient - dinner was delicious in their restaurant and everyone was friendly. Definitely would stay again.
Tracy, 1-night trip
Verified

10/10 Exceptional

Great atmosphere and close to the best restaurants
Maria, 3-night trip
Verified

10/10 Exceptional

Great Stay. Great Location
Benigno, 4-night trip
Verified

10/10 Exceptional

excellent location. hotel is very clean and modern.
elle, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel in Madrid

Absolutely beautiful hotel, friendly staff, great amenities, and wonderful food.
Delicious cheesecake
Savory artichoke flowers
Nicole, 2-night trip
Verified

10/10 Exceptional

Staying at Totem is the best. The staff is great and professional, clean rooms, best location
Catalina, 2-night trip
Verified

10/10 Exceptional

Great location and excellent restaurant (pimiento verde)
Gabriel, 6-night trip
Verified

10/10 Exceptional

Staff were all excellent! Amazing location.
PAUL, 4-night trip
Verified

10/10 Exceptional

Perfect location. Wonderful staff. Would definitely stay here every time I’m in Madrid.
Cheryl Anne, 1-night trip
Verified

10/10 Exceptional

The hotel is very well located in a nice street and neighborhood. The hotel is modern and classy and staff were very helpful and very attentive. one elevator was not functioning but besides that, we had a great stay.
Sandra, 2-night trip
Verified

10/10 Exceptional

Good hotel in a classic neighborhood Barrio Salamanca, the best for shopping and dining, extremely friendly staff, good choice. Don’t miss Pimiento Verde the restaurant right next to the hotel.
Juan, 3-night trip
Verified

10/10 Exceptional

Great location. Very courteous helpful staff. Lovely room.
Carina, 7-night trip
Verified

10/10 Exceptional

Great location, very nice and contemporary design. Staff is very friendly and helpful. Javier at the front desk and Thiago one of the bell boys are very helpful!! I will definitely stay back there very soon!
Helen, 2-night trip
Verified

10/10 Exceptional

Super friendly staff. Room was small but very confortable. The best shopping just steps away. I had a quick dinner at the bar, excellent ambiance and great food, as well as the breakfast Will definitely stay here again.
Ana, 1-night trip
Verified

10/10 Exceptional

everything was nice and clean
Jesus, 1-night trip
Verified

8/10 Very good

Lovely hotel in a great location in the heart of Salamanca. The rooms are good but a little on the small side. The staff are excellent but felt the a concierge would have been useful. We would definitely stay here again.
vanessa, 4-night trip
Verified

6/10 Good

Very friendly and helpful staff( thank you Paula!). Good location, lovely lobby bar, modern setting, comfortable beds. Stayed for 2 separate single nights on either end of our travels. First night was a VERY small corner room, awkwardly shaped, little/no storage nor space to move around. Second night room was small but more space and adequate.
EDWARD, 1-night trip
Verified

8/10 Very good

I recently stayed at this hotel in Madrid and had a wonderful experience overall. The staff were incredibly welcoming and attentive, making my stay very pleasant. The hotel itself is beautifully maintained and offers a range of great amenities. My only slight disappointment was the size of the room—it was quite tiny. However, the cleanliness and comfort of the room made up for it. If you don't mind a smaller space, this hotel is a fantastic choice for your stay in Madrid.
glori, 1-night trip
Verified

10/10 Exceptional

Great stay
Alejandro, 2-night trip
Verified

10/10 Exceptional

Clean room friendly staff great restaurant
Alejandro, 2-night trip