Well I got the room because of the indoor pool hot tub, I called ahead of time before I made my reservation. I asked if the pool was open. I was told yes, so I booked the room same day. When I arrived I was told the pool room was closed due to remodeling.
Kandis
Kandis,1 晚行程
已验证
6/10 不错
2026 年 6 月 1 日
The rooms and staff were great. There was no breakfast and the indoor pool not accessible(kids disappointed) and elevators stopped working not something I expected but things happen. They were under new management and changes which understandable. There working on it.
Sandra
Sandra,2 晚行程
已验证
10/10 绝佳
2026 年 3 月 11 日
This hotel was nice and clean. The staff was nice as well
Lasherry
Lasherry,2 晚行程
已验证
4/10 一般
2026 年 6 月 1 日
There was a roach in the bathroom. The elevator didn’t work. We had to use the stairs. The pool was closed for maintenance. The Jacuzzi was dirty and the rooms were dirty
I will not stay there again
James
James,2 晚行程
已验证
6/10 不错
2026 年 4 月 13 日
I was disappointed that the restuarant and bar were closed.
James
James,2 晚行程
已验证
10/10 绝佳
2026 年 2 月 25 日
Rooms were clean, comfy and quiet. Staff were pleasant and helpful. We enjoyed our stay in Killeen.
Lisa
Lisa,6 晚行程
已验证
10/10 绝佳
2026 年 3 月 8 日
Great app
Sandra
Sandra,1 晚行程
已验证
10/10 绝佳
2026 年 2 月 17 日
Staff was amazing, room was comfortable, I was able to relax peacefully
Bernard
Bernard,2 晚行程
已验证
8/10 非常棒
2025 年 11 月 1 日
Good place to stay
Ajo
Ajo,3 晚行程
已验证
8/10 非常棒
2025 年 12 月 30 日
Hotel is older but clean and the staff is very nice.
Kathy
Kathy,3 晚行程
已验证
10/10 绝佳
2026 年 1 月 3 日
Everything was excellent clean room awesome staff wonderful amenities thank you
Tiffany
Tiffany,1 晚行程
已验证
10/10 绝佳
2026 年 1 月 28 日
Very clean and cute! The staff that I meant were awesome! I would stay again.
Vanessa
Vanessa,3 晚行程
已验证
10/10 绝佳
2026 年 1 月 22 日
It was great
Wanette
Wanette,1 晚行程
已验证
6/10 不错
2026 年 4 月 19 日
The hot tub was out of service. Only reason i picked this hotel. Room was nice tv was out dated for the room. Coffee pot had white stuff all in it so we didnt used it. Sink stopped wouldnt work and when we lifted it, it was dirty. Other than that it was quite, room was cozy, they did come take stopped out and clean it and brought another coffee pot. Wish they offered breakfast for the price.
Amber
Amber,2 晚行程
已验证
10/10 绝佳
2025 年 12 月 28 日
Great, friendly staff and wonderful facilities! The hotel can use some updating but overall, a very pleasant experience!
Sandra
Sandra,2 晚行程
已验证
10/10 绝佳
2025 年 11 月 30 日
We like staying at the Shiloh because the rooms are always nice and clean
Judy
Judy,1 晚行程
已验证
4/10 一般
2026 年 3 月 28 日
The staff was great. The rooms were nice and big. The air conditioner was broken and had to change rooms at 1am. The sauna, steam room and hot tub were broken the only working ice machine and laundry were on the first floor. Most of the exercise equipment was broken and my wife and daughter got stuck in the elevator and had to make an emergency call.
Rodney
Rodney,3 晚行程
已验证
2/10 较差
2026 年 4 月 12 日
Dishwasher was leaking and full of water. Staff was so sweet and great. Hot tub didn’t work pool was freezing microwave was broke. Gym was right in front of everyone and some equipment broke, sauna broke outside hot tub out of order. Wish I asked for a refund simply do to us staying because of the pool and hot tub and not getting nor being able to use either due to it being freezing