Hotels.com 住客于 2011年08月20日做过点评
此住客未发表评论。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
**这些设备/服务可能只在某些客房或房间内提供。某些设备/服务可能会另收费用。
Castle Halii Kai at Waikoloa的餐厅只提供午餐。
住客可以在 18-hole高尔夫球场打几场球。酒店内有室外游泳池、儿童游泳池和SPA 浴缸。其他娱乐设施包括健身设施。
酒店或附近有下列娱乐活动;可能会收取费用。
除非另有说明,否则以下费用未包含在总房价内。如果未包含在总房价内,酒店会在入住或退房时收取相关费用。依据住宿天数、预订的房型等,具体费用可能会有所变化。我们从该酒店得知,将向您收取以下费用:
这里已包括酒店所提供的全部收费。但是,收费可能会因不同情况而有所变化,例如,不同住宿天数或客房类型则收费也不同。
以下费用和押金由酒店在提供服务、办理入住或退房手续时收取。
上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。
Check-in is at 3 PM. The resort's office hours are 8 AM - 6 PM. Guests who plan to arrive outside normal front desk hours must call the property at least 48 hours prior to arrival for late check-in instructions.
Guests can receive detailed instructions by contacting the office using the number on the reservation confirmation received after booking via this Web site.
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
Luxury resorts, sprawling golf courses, and white sands line the Kohala Coast – Waikoloa. Hawaii’s sunniest coast is a must-go for beachgoers. It is also known as the cradle to King Kamehameha, Hawaii’s greatest king. His influence can be seen at the nearby Pu’ukohola Heiau National Historic Site, where visitors can see the temple of war he built before unifying the Hawaiian Islands.
查看唯客乐的所有酒店"非常棒!"
这里与希尔顿酒店直接相邻,但是周边环境很好,住宿隐私也非常不错,住宿的房间很宽敞,设备也齐全。安全性好,靠近商店,可以开车去Kohala 或者 Kailua。房间里有免费的毛巾、冲浪板、沙滩玩具和更多的为孩子们准备的玩具。Hotels.com 真实住客点评
这是一个美丽的公寓综合建筑群,有许多商场建筑物。这里有漂亮的游泳池和会所餐厅。它们建在水上而不是沙滩上,直入海底。环境很安静。穿过高尔夫球场,旁边是宏伟的希尔顿酒店。Hotels.com 真实住客点评
"漂亮的地方,确保你有一辆车"
Waikoloa的Castle Halii Kai酒店有着极好的住宿标准。我们的房间很漂亮!这里设备齐全,有你在公寓所需要的所有东西。由于我们去Big Island,我个人建议在这里可以住七天(我们只住了五天)以便更好地利用这个公寓。由于价格相似,事后我们觉得如果是住在隔壁的希尔顿酒店会更好。希尔顿距此只有十五分钟的步行距离,但是如果用他们的设施会被收取四个人的费用一百美元(即两人两天或者四口之家一天)。距海滩大约有十分钟的车程,附近也有一些美丽的海滩可以游泳或者潜水。我不知道这就酒店现在还做不做早餐,但是这是最令人不满意的地方。早餐在前面的接待室提供,包括一袋包装开胃菜,一杯咖啡,一杯包装果汁和和一袋包装燕麦。没有牛奶或奶油以方便地冲燕麦或者咖啡......整体而言,我们喜欢我们的体验,住 […] 宿是五星级的,但是只适合一个长期的渡假计划。旅途愉快! 阅读更多信息Hotels.com 真实住客点评
"Not A Beach Property"
We are only a few days into our stay, but do not be fooled by the Overview of the property. While the first three words are :"On the beach", the closest beach is down the road at the Marriott. There is no beach access from this property. Furthermore, if you smoke then this isn't a place for you. While I would never condone smoking in the room, they […] do not allow you to smoke on your patio either. There aren't any signs saying so and it isn't on the Overview, but the permanent guests will be quick to tell you. They have designated smoking areas which I would never allow my wife to walk to at night should she wish to smoke and are rather inconvenient at any time.. This isn't part of the Overview which to many people is a big deal. Lastly, the office closes at 8pm and the restaurant and bar close shortly after. That is slightly inconvenient. Otherwise, this is a regular condo and if you want to stay at a quiet community then have at it. The rooms are clean and it has plenty of room. If you want a place with some life where you can walk out the beach and not be besieged by the permanent residents about smoking while outside then I would suggest another property. 阅读更多信息Hotels.com 真实住客点评
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"Beautiful Location"
It is a great location and the pool is great but we were a little disappointed in how the rooms were not very clean and they dont offer a maid service, they just bring you clean towels once a week. After paying that kind of price and resort fee on top we felt they could have cleaned it better!Expedia 真实住客点评
"Great, but beds not made in midweek cleaning"
Surprise, what in the mid week cleaning the Beds where not made and Linnen not changed... Otherwise great condo and great Resort with exiting oceanview pool & gym...Expedia 真实住客点评
"Not for Kids or families"
Resort was OK overall for the high price tag-The unit 7G had poor carpet cleaning and was a little dirty. The real issue with the resort is that if you expect people to hand over 500-600$ a night for a 3 bedroom apartment-you better give them a good time. The pool area is small and unfriendly to kids. They can't bring in inflatable toys, they cant go […] in the hottub (attendant told me there is a LAW that children under 6 can't go into the hottub even with a parent, which is not true) and there are not enough loungers and NO umbrellas. Every night adults can get rowdy though-that doesn't seem to be an issue! 阅读更多信息Hotels.com 真实住客点评
"Pleasant, service could improve"
The condition of the condo was pleasing when we arrived. The cleaning service was basic, twice during a 2 week stay the towels where changed in bathrooms and kitchen. There was no sheet change (which differed from 2012 when this was done). They charged as the 40 dollars per stay fee because we booked prior to their fee change (10 dollars per day). For […] basic service, this fee is steep. 阅读更多信息Expedia 真实住客点评
"OLD & DARK"
Unit 17C is old and dark!!! It needs renovation badly and all new furniture. The owner knows this but does not want to spend the money to do so. We were told that there will be a cleaning and complete service on the 4th day of our stay. The cleaning service came and gave us new towels and NOTHING else was done. So if you get booked with this particular […] unit--RUN!!! 阅读更多信息Expedia 真实住客点评
"not great for the money"
The pool was great, but based on the rate we were paying i felt as though it wasn't great value. The condo was supposed be a premium but it felt small and slightly dated. There was no beach and the lanai was also quite small with sub standard furniture. We moved into a condo on the mauna lani property 3 days later and it is half the price and much larger […] with a beautiful view. My reco - hali i kai is not really worth the money. 阅读更多信息Hotels.com 真实住客点评
"Stay at Halii Kai"
This is a beautiful facility, however it is too far away from most facilities. We would not stay here again because of that and the fact that we like to do more sightseeing. If you want to lounge by the pool most of the time you would love it. Also our unit was a long way from the pool area and we had to drive. It also has no restaurant serving dinner. […] If you stay here you need to buy supplies in Kona before arriving. There are lovely and expensive shops nearby. 阅读更多信息Expedia 真实住客点评
"Great condo for price"
I got a very comfortable 2bd. Condo on 2nd fl. The only downside is that there is no maid service!! When I go on vacation I don't want to make my own room.. But when you are traveling it's nice to be able to cook once in awhile. The kitchen was well stocked and the appliances were modern and new.Expedia 真实住客点评
"Be sure to rent a car if you stay here!"
The hotel is not really a hotel. There is no daily housekeeping services offered therefore no one will come to empty out the trash, replace dirty towels/linens, make the bed. It is more of a timeshare community and one rents from an individual who owns the unit. The unit decor is outdated in the unit at which we stayed and has a unique sense of style […] that it didn't feel comfortable and I didn't feel at home. The couch was covered in stains and I had to request a sheet to be brought to cover the couch. The actual facility is located a great distance from many restaurants and attractions so be sure to get a car rental if staying here. The brochure noted a continental breakfast however no such thing exists and when we inquired they said that they forgot to remove it from the brochure. Overall, I would not come back. The community is meant for possibly older adults or individuals who are happy lounging at one pool during their stay in Hawaii not for the explorers and individuals who crave adventure. It is also meant for individuals who do not expect much from their facility. It is very low key. 阅读更多信息Expedia 真实住客点评
"Nice, quiet condo"
Quiet condo with excellent service and well maintained.Expedia 真实住客点评
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"Nice facilities"
Great facility, beautiful grounds. Only resteraunt and bar on the property closes at 6pm every night. Would have been nice to have somewhere to unwind at night without getting behind the wheel of a car.Expedia 真实住客点评
"Fantastic home away from home!"
This condo resort community is beautiful! Unit 17c is so beautifully decorated and is within a hop skip jump of the gorgeous pool, gym and poolside restaurant/bar. Great place for families or couples looking for quiet relaxing spot. Public beaches short drive and tons of shopping, golf and food options within walking distance. Highly recommend it!Hotels.com 真实住客点评
"OK for a quiet getaway."
The staff at check in seemed a bit disinterested, but new who I was on check-out. No real complaints, though when we arrived, the dishwasher was full of dishes (clean).Expedia 真实住客点评
"Clean and quite !"
It was a comfortable place to stay with the family. Was a quite environment and I really enjoyed the pool view. The housekeeper that was cleaning our condo before we got there, was extra, super helpful and friendly , well done mrs ! We had a lovely time and we will definately come back.Expedia 真实住客点评
"not for everybody"
the property wasn't easy to find. when we called to get direction, the one who was given directions to us needed to hung up on us saying there was only one person (her) working right now. it was just a condominium for retired people than a hotel, the whole entry gate system and such were very cumbersome. not for everybody for sure.Expedia 真实住客点评
"Perfect Family Vacation"
Great Hotel, very nice and well maintained rooms, perfect landscape, best sunset at the pool. Very good bar/restaurant - overall very nice and helpful staff. Unfortunately only one room cleaning per week.Expedia 真实住客点评
"Great hotel for family!"
Everything was great except the beds. They were old and uncomfortable.Expedia 真实住客点评
"Family Friendly North West"
This isn't a hotel, but a gated condo resort. It's a very good base for a family to explore the north west side of the island. Just make sure to fly into the Kona Airport or else you will have a two hour drive from the Hilo Airport. The proximity to the Hilton is cool if you want to do the Dolphin Discovery or the resort luau's in the area. If you're […] looking for a more locally immersive experience, then this is not the place. However, if you're looking to relax with the family in a clean, comfortable, and secure environment...you'll love it. The pool area is great and the views from the fitness center are amazing. 阅读更多信息Expedia 真实住客点评
"Great with family"
The location and room was very nice. The front dest staff was not friendly and didn't answer the phone and didn't call us back.Expedia 真实住客点评
"Castle Halii Kai at Waikoloa was great"
It was a great room for the price. The Hilton village next door was just a much per night. But here we got two separate rooms, a master bath, washer & dryer, full kitchen and a living room.Expedia 真实住客点评
"Big Island"
Great family vacation. Nice room. Fully stocked kitchen. We were far from the pool, with two small kids we needed to drive. Front desk very helpfull.Expedia 真实住客点评
"great place"
The apartment was huge and very well equipped. The pool is superb and the restaurant good and affordable.Expedia 真实住客点评
"great condo"
very well maintained property with beautiful surroundings.Expedia 真实住客点评
"Great priced luxury condiminium"
We loved this location, the apartment was very large for 2 people, and well maintained. Facilities were abundant. The pool area is a little smaller than some of the neighbouring resorts but still very nice and relaxing with great views of those Hawaiian sunsets. We occassionally snuck into the Hilton next door which had its own private beach and lagoon, […] so was fine with that. Overall, great place, lovely sourroundings, great gardens, nice people, very happy. 阅读更多信息Hotels.com 真实住客点评
"You will not be disappointed it is fabulous!"
Love this property it is gorgeous and they maintain it beautifully. The pool sits right on the ocean gorgeous sunsets. The food is also excellent Chef Darcy does a great job. The condos are great, all the comforts of home including a washer and dryer. Will stay again in December 2012. Thank you. WendyExpedia 真实住客点评
"Too many rules and a grumpy old man"
We arrived to receive our hotel rules which included that our kids could not play in the common areas unsupervised. Really, we went to Hawaii for family vacation so my kids could be shut in. At the pool, a grumpy guy they dubbed Mean Bill, yelled at the kids for playing at the pool. Certainly we didn't take our kids on vacation so they could play at […] the pool. Our room and the resort was beautiful. They just need to hire friendly people to work there. We stayed at the Mauna Lani immediately afterward. The gracious aloha was evident at every turn. The Hali'i Kai needs to find their Aloha or avoid booking families. Since our room was a 3 bedroom 2 bath, I don't know who else their target market might be. 阅读更多信息Hotels.com 真实住客点评
Castle Halii Kai at Waikoloa 的回复 “Thank you so very much for taking the time to share your experiences during your recent stay here at Hali’i Kai at Waikoloa. Your reference to a person by the moniker “Mean Bill” is very interesting, and most intriguing as we have no one on staff by the name of “Bill’, and/or “William”. My sincerest apologies for the negative interactions you had with this person. I am pleased to see that the resort, and your accommodations fulfilled your expectations and desires. Thank you once again for your input.”
"amazing"
great location in amazing landscape... well maintained property...Expedia 真实住客点评
"Our paradise vacation...."
Best vacation ever. We couldn't have asked for better accommodations at the Halii Kai. We were in unit 21C and it was perfect...Full, well-equipped kitchen, snorkel gear, boogie board, beach towels and chairs. It was our home away from home. The staff was friendly and grounds were perfectly manicured. The Halii Kai is very quiet and tucked away from […] the hustle and bustle of the Hilton, yet a short walk if that's what you're in the mood for that day. We're already planning our next trip!!! 阅读更多信息Expedia 真实住客点评
"Nice resort, but horrible accommodations"
My wife and I stayed in a 2 bedroom / 2 bath unit towards the back of the property. The resort was nicely landscaped, in a location with great weather, and a pool / workout facility that was fantastic. The restaurant and staff were also great. However, the accommodations were extremely disappointing. The biggest drivers of our poor experience were: 1 […] - extremely run down unit 2 - pots/pans that were peeling significantly 3 - ice/water dispenser that was crusted over with some type of grey and white scum 4 - master bath with very dirty accessories 5 - spotty/no wi-fi 6 - very dirty/worn carpets 7 - extremely cheap/worn master bed and linens 8 - sub-par amenities (tiny and thin bathroom towels, 1 ply tp, limited patio furniture, no grill) When I compare this unit at Hali'i Kai to those of comparable resorts (by price, age, rating, etc) we have stayed at in Maui and Kauai, it's not even remotely close in quality and cleanliness. In summary, if you are interested in staying at this resort, I would recommend using VRBO or a similar website where you can review actual unit pictures and determine exactly which unit you will be in and what the floor plan is. Going through Expedia / Castle is too much of a gamble especially if this is going to be a significant vacation for you. In our case it was, and we wish we could re-do our annual vacation especially given the amount we paid. 阅读更多信息Expedia 真实住客点评
"Love this place!!"
Had an amazing time! Felt like home, or even better than home. Beautiful, clean, and everything you could ask for. Will definitely stay here again on the Big Island. The location is perfect for weather you want to head down to Kona, or even head to other side of island to Hilo.Expedia 真实住客点评
"Kona Coast Oasis"
An amazing well-keep property. Spacious with large bathrooms and a fully modern well-equipped kitchen. I can highly recommend this propertyExpedia 真实住客点评
"AMAZING!!!!!"
I absolutely LOVED these condos. Extremely well kept. I recommend these places highly. I will be staying at these places again when I visit Hawaii. These are in a great area. Tons of shopping. There is also a grocery store less then 5 minutes away. All of the staff were really nice especially Jill in the front office. She was very nice and very hel […] pful. 阅读更多信息Expedia 真实住客点评
"Amazing."
Wow! Amazing place, great value and service. Super central location. Take your reef shoes and take the 30 minute walk to the black sand beach. Well worth the effort.Expedia 真实住客点评
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"Nice place, staff could be friendlier"
The guest house staff could be friendlier. When we arrived they had refreshments available that were never offered to us nor were we asked if we needed anything. They assumed everything had gone well and never asked if we were satisfied or would come back. During our stay the staff cleaned our house twice (in 15 days) which was OK but could have used […] a third cleaning. There were walking areas in the house complex that had no lights at night. We liked the privacy and enjoyed the comfort of the hotel overall and it was a very nice place to stay. 阅读更多信息Expedia 真实住客点评
"Halii Kai"
No sand beach within walking distance. Rooms only cleaned once (poorly) in one week. No shade near swimming pool. Reasonable shopping at nearby Queens and Kings centers. Superb swimming beach at Hapuina about 15 minutes away by car. Some good restaurants locally.Expedia 真实住客点评
"good place to stay"
good place to stay! We will come back again. Recommend for a family to visit or a couples are also nice. Quite place and good for relax.Expedia 真实住客点评
"never want to leave when you stay"
so nice ocean front pool&bar, It's worth to stay never leave ...Expedia 真实住客点评
"DISAPPOINTING"
We stayed in a truly beautiful unit. However it is important to be aware that the units are individually owned and vary accordingly. The front office staff member was extremely unhelpful. You're made to feel unimportant and a hindrance to the resort as you are a guest and not an owner despite paying substantial fees to rent the accomodation.They insist […] you sign for additional cleaning fees if anything is left in a way they don't like. It is also important to know that the resort will not let you take towels from the pool to use on a beach or out of the pool area. So if your condo owner has not left beach towels, for your disposal, you have none and the resort will not help in any way. The pool area is well placed and we saw whales from there. South Kahala seems to exist purely for tourists and does not have the same feel as the rest of the island. You may as well be in a townhouse or condo anywhere in the USA. It is unlikely that I will return to the Castle Halili Kai as it really lacked the spirit of Aloha. The unit is beautiful and I truly thank the owners in that regard. 阅读更多信息Expedia 真实住客点评
"Very nice!"
Wonderful for families. Beautiful location, lots of space so we never felt on top of each other. The unit had everything we needed. The clubhouse/restaurant/workout room and pool area are gorgeous. We saw many whales breaching in the distance most days. Hope to return.Expedia 真实住客点评
"First time in KOA"
We booked a 2 BR/2Bath Condo for a family of 4 adults, 1 four year old and an infant. They gave us a 3 BR instead which turned out to be great. Very courteous staff, had a problem with the over the counter microwave and they immediately gave a counter microwave. Excellent condo, great view of the ocean and golf course. only complaint is that their couches […] were not clean. They had some stains. Tip, if you need groceries, get them from Foodland. The queens market one is good for quick convenience. Overall we had a pleasant stay. 阅读更多信息Expedia 真实住客点评
"Waikoloa condo"
Be aware that the hotel will assess a $40.00 charge per room, per stay, plus tax. Not sure what this represents. Pool is too small for adults to really swim. Presence of small children and infants discourage grownups to use the pool. "Happy hour" offers half price on mai tais, bottled beer and wine by the glass. Some units are much more desireable than […] others. Units in Building 17 are awkwardly located. There are tennis courts, hammocks and a basketball hoop. There is a full kitchen, but prepared to bring your own condiments if you really need to cook. Salt, pepper and paper towels are provided. Halii Kai is adjacent to "Fisherman's Trail", used by ancient Hawaiians. Bring sturdy hiking shoes as lava is abrasive. You can walk to A Bay beach and beyond in one direction; to Mauna Lani and beyond in the other. Beautiful coastline and view of sunset from the restaurant (lunch & pupus only) adjacent to the pool. 阅读更多信息Expedia 真实住客点评
"Waikoloa condo"
Be aware that the hotel will assess a $40.00 charge per room, per stay, plus tax. Not sure what this represents. Pool is too small for adults to really swim. Presence of small children and infants discourage grownups to use the pool. "Happy hour" offers half price on mai tais, bottled beer and wine by the glass. Some units are much more desireable than […] others. Units in Building 17 are awkwardly located. There are tennis courts, hammocks and a basketball hoop. There is a full kitchen, but prepared to bring your own condiments if you really need to cook. Salt, pepper and paper towels are provided. Halii Kai is adjacent to "Fisherman's Trail", used by ancient Hawaiians. Bring sturdy hiking shoes as lava is abrasive. You can walk to A Bay beach and beyond in one direction; to Mauna Lani and beyond in the other. Beautiful coastline and view of sunset from the restaurant (lunch & pupus only) adjacent to the pool. 阅读更多信息Expedia 真实住客点评
"The nicest resort we've stayed at"
Not very centrally located, so we had to drive a lot to get to sight seeing places, but it is a big island and there was just the two of us, so no big deal. The resort is beautiful; our condo was very nice and the view of the grounds was very pretty. We did not have a few of the ocean, but just had to go to the pool and restaurant area for that.Expedia 真实住客点评
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