Hotels.com 住客于 2013年02月26日做过点评
此住客未发表评论。
"good hotel"Hotels.com 住客于 2013年02月22日做过点评
some corridors are repainting and it is smelled now. Windows need repaint also i think. Other quipments are good. Small room but it is enought for two considering the standard of London's higher room rate.
"非常满意"Hotels.com 住客于 2013年02月20日做过点评
特价的时候订购的,非常划算。
"Convenient location but weird room"Hotels.com 住客于 2013年02月19日做过点评
It is the first hotel that I stayed in London. The location is quite good from Paddington Station. If you are taking the Heathrow Express or Connect to London, the fist stop has to be Paddington Station. It is more convenient after a long flight. But it is a bit difficult when you are in the Station for the first time. It has to be the exit next to the canal otherwise, you will go around about 30min at least to find the hotel. Take the canal exit and just walk about 8-10min you will find it among several new commerical and office highrise. Basically it is a business hotel. The checkin is rapid and service is good. But room looks a bit weird. The faciily in the bathroom is definitely designed for the diabled people. But the problem lies with the shower. It has no basin to prevent the water running around. After a single shower it will make the bathroom full of water flowing and you can't do anything about it. And it is not right that we have not been informed before checkin.
Hotels.com 住客于 2013年02月18日做过点评
此住客未发表评论。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
**这些设备/服务可能只在某些客房或房间内提供。某些设备/服务可能会另收费用。
酒店内 Spa 有按摩房/护理服务和双人护理室。服务包括按摩、面部护理、体膜护理和身体磨砂。提供各种护理疗法,包括印度草药疗法。
每天早上提供英式,需要收费。
Colettes - 此正式餐厅仅提供晚餐。需要预订。在星期日和星期一关闭。
The Glasshouse - 此餐厅供应早餐、午餐和晚餐。住客可以在酒吧畅饮。
The Lounges - 此餐厅供应早餐、下午茶和点心。住客可以在酒吧畅饮。
提供全天候 24 小时客房服务。
公寓式酒店提供高尔夫球场和健身俱乐部。酒店内有室内游泳池、儿童游泳池和季节性开放的室外游泳池。其他娱乐设施包括桑拿和蒸汽浴室。
酒店或附近有下列娱乐活动;可能会收取费用。
以下费用和押金由酒店在提供服务、办理入住或退房手续时收取。
上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
"The grove hotel"
This place is amazing, beautiful grounds and surroundings. The staff were so friendly and genuine everybody made you feel special. I would say the room isn't 5 star but the hotel without a doubt is!.Hotels.com 真实住客点评
"Not five star service"
Hotel is very nice and pleasant – beautiful grounds, although it is vast as you see from driving into the car park trying to get a parking space and then the long hike to the room from reception! When we checked in, we tried to get a table for dinner (at any of its restaurants) but later received a call saying the earliest we could be seated was 9.30 […] due to it being busy with external guests and no priority is given to hotel guests – it is not the response you expect from a five star hotel. When we mentioned this on check-out, the reception staff had no interest and not even an apology. Having said that, the spa area is very luxurious and the rooms are very comfortable. The hire of bikes around the grounds is a nice touch. The hotel classifies itself as five stars and prices itself at over five stars but lacks the service that you expect. There are other hotels in the area which are far superior and I would recommend them over The Grove. 阅读更多信息Expedia 真实住客点评
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