The Villas of Grand Cypress - 奥兰多

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Best customer service I have ever received. Beautiful rooms and amenities.

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We've stayed here numerous times and can't recommend it highly enough. From the staff to the grounds to the leisure activities (including use of excellent and extensive kid-friendly grounds and activities at neighboring Hyatt Grand Cypress, easily accessible by shuttle), we always have an excellent, relaxing time.

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Absolutely beautiful and well maintained facility and grounds.

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Totally happy with our stay. Beautiful grounds, lovely room, friendly and very helpful staff. The resort is located close to the Disney Parks, outlet mall, and numerous eating establishments but yet is quite and out of the hustle and bustle of the many tourist in Orlando. Definitely would recommend and would stay again.

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The staff was very personable (all greeted me by name when I showed up). The service was the best I've experienced at a hotel. I would definitely stay here for the next trip. The restroom, beds, food at the bar and grill, and lakefront patio 5 feet from my bed... I'll be back! They are building a Four Seasons right next to this resort, but I wouldn't […] consider it (even the Four Seasons) because great service is priceless and near extinct. 阅读更多信息

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great spot for a larger group or family that needs multiple rooms.

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This became the place I'll stay with every trip to Orlando. I'm almost afraid to say how much I loved and enjoyed it because I don't want it to be fully booked the next time we go back! The Villas are set back into gorgeous golf course landscape, but still close to everything to be easy to get around. The service was impeccable and the room was large […] and beautifully decorated (I came back with new ideas for a bathroom remodel at my own place) Our next stay will be longer for certain, because we didn't even get to use all the lovely amenities the property offers. I'm already planning my next trip! 阅读更多信息

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All the amenities of a "high end" resort at a bargain price

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fantastic hotel, could not fault anything. spotlessly clean, fluffy towels/dressing gowns, pillows. Ifmyou get the chance definitely one to visit!

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This hotel was amazing. I travel a lot and book travel for clients daily and this by far was one of the nicest villas I have ever been in. The property was quiet and beautiful. The staff was amazing and very accommodating. The pool area was very clean and well kept. Overall it was a great experience.

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Room was great. View was spectacular. Nice balcony.

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I just felt removed from Disney parks. The office was not an easy walk from the room. There are golf carts, but it seemed odd to have to use a cart. It was very quiet! The golf courses looked nice! We were there with children. I think it is better suited for adults who want to golf.

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Fantastic service! Almost scary how efficient. Bathroom needs updating.. but ive heard they are scheduled to update all the villas by Feb 2013. Only 2.5 miles from Downtown Disney, and perfecting secluded from the fast-paced Orlando. Overall, fantastic service and experience.

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The rooms are very out of date. Our room and bathroom hadn't been updated since the 1980s, and it had the tackiness and grime to show for it. There was hair in our shower and bathtub, visible dirt and grime in the tile grout (again, it hasn't been updated in 30 years) and just in general everything was so dated it just felt gross. The hotel grounds […] are very nice, but the rooms need a major update and refurbishment to justify the price point. 阅读更多信息

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The rooms were spacious and comfortable. The surroundings were peaceful and serene. Bathrooms large and accomodating, beds comfortable and kitchen a definite plus. Would definitely stay at this location again.

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Excellent service. Beautiful and relaxing location. Very roomy rooms. The only drawback was that the rooms showed some wear and could have used a bit of an update, but not a reason not to take a look at this property. I'd come back in a heartbeat.

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Could not fault this part of our recent trip to America. The complex was stunning, the staff extremely helpful and courteous. Our villa was simply amazing. Close to local shops and quite close to the interstate for easy access to the rest of florida. Will absolutely be looking to stay here again when we go back to Florida.

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FIRE ALARM WENT OFF ALL NITE, NO SLEEP. NEVER EVEN OFFERED US BREAKFAST. SURPRISED BECAUSE WE STAYED THERE BEFORE

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The room was spaciouse, very clean with breathtaking wiev on the golf course. I was actually pleasuntly surprices, since it wasn't expencive. Restorant on premises I whould not recomend though, it had a funny smell and the staff was not friendly.

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This is a great place for older couples looking to get away from all the noise and hubbub of the tourist attractions. Upscale and quiet atmosphere.

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Hotel was easily accessible to the Disney parks, offered shuttle service to the transportation areas for the parks, but not to Downtown Disney, which would have been really nice. Overall, I have nothing bad to say about our stay. The room was very nice, staff very helpful in showing us where things were, climate control location and use for the room. […] The surrounding area is absolutely beautiful. We will definitely stay here again next time we go to Disney! 阅读更多信息

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Ok, as a matter of ethics I have to praise the Villas of Grand Cypress, even as I fear its popularity and rates will explode with its pending remodel/update. We've stayed there 3 times and can't speak highly enough about the service--staff so friendly and responsive, seem to love their work, and many have been there over a decade. Good pool plus access […] to insane Hyatt kids' pools at hotel next door (free shuttle) and acres of bike riding trails w free bicycles (incl bikes w training wheels and child carrier seats), pitch n' putt golf at Hyatt also for kids. We love this place (and we don't even golf...). 阅读更多信息

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very nice, we love it. It was a very nice experience, all the staff are very friendly and make you feel like in your own home.

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It was a wonderful hotel. The staff members were pleasant and knowledgable. The property was kept in pristine condition.

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The hotel was not verry kid friendly. The shuttle was nice, and was able to take you to their other hotel. The hyatt had a super pool. My family and I spent most of the time at this hotel instead.

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This was my second stay at the Villas. I absolutely love this place! It's very quite and relaxing and I love being able to get away from all the craziness of Disney. A true gem and I would recommend it to all couples and golfers who want a little piece of heaven right in the middle of Disney. Also, the golf courses are off the chain!

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Outstanding service, nice landscape. Great Golf courses and facilities.

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Great hotel, the whole staff from the security at the gate to housekeeping were very friendly and helpful.Everybody would greet us with a smile they would always ask if we needed anything. Would defintely visit again and will recomend to fiends.

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I was very pleased with this resort. My husband and I always stay at Disney deluxe resorts and thought we should try outside of Disney and we were so pleased. The rooms were huge! The king size bed was so comfortable and the view of the lake and golf course breathtaking. Breakfast was top notch too!

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Great location, close to the parks. Hotel villas are very comfortable for family and large groups. More cleanness for insects it is need.

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Very quiet, relaxing, great rooms and close to attractions.

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We were traveling as a family of four with two kids, The hotel is set on a gorgeous golf course and the grounds were exquisite. They take great pride in their property and it shows for sure all around. It also has a 24 hour guarded gate which I like for security reasons. During our stay, we stayed in two different rooms. The first room was great and […] comfortable and I was VERY happy with it. Great proximity to the pool and it was very clean. The second room, however, I wasn't pleased with at all. Although it was still clean and everything, the beds were WAY TOOOO SMALL. We changed rooms because the first room only accomodated two guests in a bed and two on a pull out couch. I didnt think that sleeping on a pull out couch was acceptable. They moved our room to one with two double beds and these beds were totally INSUFFICIENT and WAY TOO SMALL for two people to sleep in. Although I loved the first room, they didnt have any of those types of rooms available to switch back to so we had to suffer in staying in the room with two double beds. I wouldnt recommend this type of room. The pool was very nice and the staff was very accomodating and one of the friendliest staffs I have ever come across. VERY friendly and helpful. It is because of them and not the room that I would stay again for sure! 阅读更多信息

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Great place in a great location..nice spacious rooms..food is a lil on the expensive side but overall..everything is nice..will return!

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This experience was the closest to feeling to living in a suburb (if you live near a golf course). The staff was very welcoming and offered us a beverage after a long drive. We were escorted to our temporary residence via golf cart. We were looking for a cozy place away from the hullabaloo of Orlando. The amenities were nice although we only stayed […] one night and could not take advantage. Complimentary bikes were available which I thought was a nice touch. The bed was comfortable and the room nice and chilly. Our suite faced the golf course and a pond. It was very well manicured. 阅读更多信息

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The good: Guard gate, well landscaped grounds, open spaces, peaceful, pleasant...the villas are clustered in the center in multi-unit buildings. Close parking, private entrances, spacious layout of the two bedroom unit (two story), rear patio nice, clubhouse restaurant good but overly expensive, located very close to Disney without being in dense surroundings, […] overall good value. The so-so: carpet, furniture, counter tops, appliances are all dated / worn, there is a non-refundable pet fee of $150 that isn't stated (or clearly stated) on Hotels.com. 阅读更多信息

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What a wonderful experiance, already want to go back.

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Beautiful hotel, employees were very accomodating and polite

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We had complimentary Wifi in the room. Its a huge plus when traveling for business. The hotel is very well kept and for my one night stay I have nothing but great things to say.

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fairly pleasant stay,request for extra pillows not accommodated because some one had locked the store room and left with the keys.

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We loved the Villas at Grand Cypress. The room was huge and clean and exceeded our expectations. The staff all treated us so kindly and made us feel important. We loved all the activities included in the resort fee and wish only we had had time to do more of them. It was very close to Disney and not far off the freeway. We would definitely stay there […] again. 阅读更多信息

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The hotel is very beautiful and comfortable but not so close to Disney as I expected, therefore I could really not enjoy the hotel very much, for which our family felt sorry. The service provided by the recpetion staff was outstanding. The in-room service could be a bit better. There was one lamp missing in the room and it could not be replaced for […] it was a too old model... The bathroom was not as clean as should be. 阅读更多信息

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Was a great find and will go again. Next time I will ask for a top floor villa. You can hear every footstep on the bottom floor.

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All the staff was very friendly around the whole resort. They also had free bike rentals available. We also had access the Hyatt Grand cypress resort which had a much bigger kid oriented pool with two slides, bikes, canoes,and paddle boats to use. As I mentioned at the beginning they staff was extremely friendly and helpfull and the rooms were nice. […] Our only complaint we had was that we had a villa directly on top of us and we could hear every footstep taking. Other than that we had a ball! It was also close to Disney when we used the back entrance into the parks. 阅读更多信息

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This place was pretty cool, and couldn't beat the price! Loved the woodsy area and the bathroom was HUGE! Biggest bathroom I've ever seen in a rented room!

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