Fairmont Heritage Place, Ghirardelli Square - 旧金山

我过去住过许多很好的酒店，但是这里是我长久以来住过的最好的地方。从我们走下车那一刻起，我们被像皇室一样对待。我们真的感觉是在我们自己的公寓里。服务远远超过我们的期待。有一次我儿子需要一个医生，结果是链球菌感染，员工不只是在8:00pm给我们找了医生，而且开车送我们往返去看医生。我们遇到的关于fairmont酒店的唯一问题是，他们让我看不上我将来住的任何酒店了。

Hotels.com 真实住客点评

这家酒店极好。人极好。服务极好。窗户看出去就是Alcatraz的景色，很漂亮。酒店的员工十分客气，甚至让我们退房后存放我们的物品和车子，所以我们可以继续到当地商店购物和到餐厅吃饭。酒店的一个小不足就是提供的早餐。食物的质量很棒，但是很多早餐的”主食“没有。但这是非常小的抱怨。我全心全意的推荐这里。

Hotels.com 真实住客点评

我们现在知道了为什么这里会有持续不断的5星评价，服务，安排住宿，所有东西都非常棒。会推荐给任何人。

Hotels.com 真实住客点评

这家酒店的服务极好，从门童/男管家到门房到打扫卫生的员工。每个人都非常客气。我们的套房干净无瑕而且奢华。免费的汽车服务省了我们很多头痛的事，因为他们在酒店2公里半径内行驶;我们从不需要担心停车或者塞车。酒店就在Ghirardelli Square，而且靠近Fisherman's Wharf。唯一我们本来很喜欢但是没去的是桑拿或者游泳池，但是我们太忙了，我们实际上没有错过游泳。很快我们会再住在那里。

Hotels.com 真实住客点评

我经常旅行。这是我第一次住在这家酒店。说它是一流酒店是保守的。它非常特殊。从我们到达酒店的那一刻，直到我们离开，每样东西都是一流。房间很棒，而且酒店的人在任何时候都极其有礼貌而且乐于助人。他们非常非常友善，而且从不古板。第三天，当我在我的房间里就感觉像是在”家“里。如果你想要一个一流酒店，那么我想不在Bay区有其他任何地方你应该去住。我住过旧金山许多其他4星和5星级酒店，而且没一家能和这里比。我需要说更多么？

Hotels.com 真实住客点评

The stay at this hotel was just brilliant! The location is just on top of Ghirardelli Square, which is I guarantee the world's best Ice Cream and Chocolate. The staff was extra-ordinarily helpful, rooms were quite nicely sophisticated and cozy. Literally, no complaints! You may think that this is half a mile away from all the happening places in the […] city, but the house car will get you anywhere that San Francisco is known for! There is no second hotel I will look into when I'm coming back to San Francisco! 阅读更多信息

Hotels.com 真实住客点评

此住客未发表评论。

Hotels.com 真实住客点评

Great property, great experience. Private balcony looking on to bay. Alcatraz directly off balcony, which also looked down onto Ghirardelli Square shopping area.

Hotels.com 真实住客点评

We had such a good time and this hotel is well worth the price. The location with the wonderful staff our stay was simply the most relaxing. Every need was met with courtesy and efficiency.

Hotels.com 真实住客点评

Hotel and staff were great. Nice quiet area, and easy walking to the wharf, Chinatown, Cable Cars, and Electric trolley. Look forward to returning soon.

Hotels.com 真实住客点评

Superb professional and friendly attitude of all the staff. Room upgrade without having to ask. Great room with fantastic amenities.

Hotels.com 真实住客点评

We decided to stay at the Fairmount based on all of the positive reviews. The 2 bedroom residence city view was beautiful! 2 1/2 baths a beautiful modern kitchen that seats 8. A dishwasher and washer and dryer are also included in the apartment. With all the amenities as would be expected in this hotel category. The car service is a great help getting […] to a restaurant(The hotel cadillac escalade will pick up and drop off within a 2 mile radius of hotel). The wine and cheese tasting from 4-5 pm was wonderful. Continental breakfeast was suberb! Too many good things to list about this hotel. The service is the best! Top notch friendly staff! My family and I will only stay here when we visit San Francisco. 阅读更多信息

Hotels.com 真实住客点评

此住客未发表评论。

Hotels.com 真实住客点评

I have stayed in a lot of hots around the world, and this wod be one of the best. Had a 2 bedroom apartment that was fantastic. It is the only hotel I have ever stayed in that never asked for my room number, and always knew me by name. Very slick. Hotel car was a god send with traffic and parking a real issue over the holidays. I will ONLY stay here […] when I go back to SF. 阅读更多信息

Hotels.com 真实住客点评

My wife and I enjoyed a free upgrade to a two-bedroom suite. It was a very kind gesture and we certainly appreciated the extra space. The entire staff is courteous and respectful. The complimentary luxury car service is a superb amenity. The location is perfect and we will definitely be staying at Heritage Place whenever we are in San Francisco nex […] t. 阅读更多信息

Hotels.com 真实住客点评

We stayed in a two bedroom residence and the layout was very comfortable. The reason for giving 4 starts instead of 5 really isn't a reflection of the hotel, but the parents that let their herds of children run through the hallways yelling and jumping from staircases. It happened on more than one occasion during our stay. We also ordered a burger from […] room service and requested it cooked "medium" and it came well done. They also did not provide any condiments, not even ketchup for the french fries. We mentioned this at check out and they were kind enough to reverse the charges, but a bad meal is still a bad meal. We did not have time to send it back since we had an event to go to. The reason the staff received a 4 and not a 5 is because it took them 40 minutes and two phone calls to bring the "complimentary" bottles of water to the room after check in. 阅读更多信息

Expedia 真实住客点评

Expectations were extremely high, and would have been completely met but for one thing: the room we were given did not match up to the description of the room that was booked. I did not want to waste time arguing about this, so I did not complain. That aside, the hotel was magnificent in style, decor, service and location - the free car service (2 mile […] radius) was excellent. So overall would definitely return, and would recommend highly 阅读更多信息

Hotels.com 真实住客点评

The very best place to stay in San Francisco! Absolutely beautiful, great views, great location close to Fisherman's Warf. Every morning they have the most wonderful continental breakfast. We will return many times.

Expedia 真实住客点评

此住客未发表评论。

Hotels.com 真实住客点评

fantastic hotel , our 2 bedroom suite had views of alcatraz and the bay . Beautiful rooms spotlessly clean and the best staff . We loved this hotel , if we're back in San Francisco this is where we are staying !

Expedia 真实住客点评

The hotel was very nicely decorated. The staff was more than accommodating at all times! The suite we were given was very spacious, and the house keeping kept it immaculate at all times! The view of the city from our suite was exceptional. The house car was always available to take us anywhere within a 2 mile radius from the hotel. The beds and pillows […] were very comfortable and the kitchen and bathrooms spacious and clean. The staff also made sure we were always comfortable and had everything we needed, even brining us milk for our daughter when we first arrived! 阅读更多信息

Expedia 真实住客点评

此住客未发表评论。

Hotels.com 真实住客点评

此住客未发表评论。

Hotels.com 真实住客点评

It is indescribable. The comfort,the staff and the location. There is no where else I'd want to stay. Ever.

Expedia 真实住客点评

Glad we splurged!!!

Hotels.com 真实住客点评

Great from the moment we arrived to the time we left. Will be back again

Expedia 真实住客点评

This hotel is fantastic! the service is amazing and always ready to help; location is perfect.

Expedia 真实住客点评

Our famiy of 4 (2 adults, children ages 10 &13) just spent 4 blissful days at the Fairmont. We had reserved a Bay View one bedroom suite but we upgraded to a 2 bedroom suite at check -in. I have seen that many reviewers comment on the hotel's willingness to upgrade, which is a testament to the hotel's committment to customer satisfaction. So many hotels, […] even 5 star chains, try to give away their worst rooms first and only move you to a better room when you complain. The Fairmont obviously has the reverse policy and will always try to give you the best room available. We stayed at the Fairmont for the last 4 days of a 2 week California vacation. We splurged on the room because we thought we'd need some relaxation after a week and a half of driving and living out of suitcases. It was expensive to be sure, but worth the splurge! The view, the staff, the massive room size, even a washer-dryer in the unit were all wonderful. 阅读更多信息

Expedia 真实住客点评

此住客未发表评论。

Hotels.com 真实住客点评

I have three children under age of 8 and the accommodations made it wonderful for kids to play in the room, and for us to enjoy a family meal at the end of a day in our room versus going out to eat. Staff were welcoming and pleasant.

Expedia 真实住客点评

We splashed out a bit coming to this hotel but it was well worth it. It is a top class place but not pretentious. The complimentary things such as use of house car, hire of extensive list of DVDs, cheese and wine 4-5pm, use of an I-pad and breakfast were great touches especially as the next place we went to charged extra for everything!

Expedia 真实住客点评

We had an enormous balcony overlooking the San Francisco Bay, which gave us the best seat in the house for viewing the fireworks on 4th of July. Suite had a fire place, which came in handy with the chilly temps. Best of all was the washer/dryer in the room!!! I can't say stress enough how luxurious that is when traveling with kids. Breakfast was great […] - enormous bowls of fresh raspberries, blueberries, strawberries made the California experience complete. 阅读更多信息

Hotels.com 真实住客点评

It exceeded my expectations from the hotel staff to the rooms. It is a first class hotel and I would recommend it to everyone.

Expedia 真实住客点评

Highly recommend this hotel - especially for a family vacation. Plenty of room - felt like a "home away from home!" Excellent breakfast and totally convenient to Wharf, Cable Cars, Bay Beach, Ghiradelli Square, yet also quiet and private. Valet parking and complimentary car for within 2 miles of hotel was really helpful. Concierge staff was excellent […] and so was housekeeping and valet. Would return in a heartbeat! 阅读更多信息

Expedia 真实住客点评

It was amazing. period.

Hotels.com 真实住客点评

This hotel has all the regular amenities that every Fairmont has and more, is not a hotel room is a apartment in the city. It is close to many city landmarks and turist attractions. Service is outstanding.

Hotels.com 真实住客点评

Very nice property and facilities. Great location with access to transport and restaurants within walking distance. Highly recommended.

Hotels.com 真实住客点评

Best hotel experience in the USA. A luxe, modern two bedroom apartment, in a great SF location, with hotel services and amenities. Great for an extended stay.

Expedia 真实住客点评

A great location, from which, to explore the city.

Expedia 真实住客点评

this was the best hotel we've ever stayed in. The facilities and service were outstanding. I've never been so sad to leave a hotel before! The rooms were beautifully appointed with spacious rooms and every appliance we could possibly need included. Our two bedroom fireplace apartment exceeded our expectations. It had evything you could want and more. […] We loved looking over the bay to Alcatraz island on the terrace with the fire pits. The position in the famous square so neer to the hyde street cable cars and the Fisherman's Wharf area was convenient and ideal for a holiday. The staff delivered the best service we've ever experienced. Friendly, accommodating and professional. I look forward to the next time I can visit San Francisco so I can stay here again. Perfect in every way! 阅读更多信息

Expedia 真实住客点评

After a long flight we were warmly welcomed by the concierge and given an oreintation tour of the hotel and apartment. We received an upgrade to a two bedroomed aprtment which was wonderful and had everything we needed. Nothing was too much trouble for the staff and the use of the free DVD library and courtesy car was much appreciated. Complimentary […] continental breakfast was a great start to the day. Fantastic hotel would thoroughly recommend to others and would certainly visit again. 阅读更多信息

Expedia 真实住客点评

We stayed here while visiting friends in San Francisco and celebrating our 2nd wedding anniversary. This place was just perfect. It was modern, yet romantic. The staff was great. I never wanted to leave.

Expedia 真实住客点评

The ONLY issue I had with the hotel was the comfort of the bed--I like a firm mattress. My husband slept fine, however, and the staff truly did try to work this out for me but the place was booked solid. We felt very special and well treated--we booked a one bedroom and was upgraded (without request!) to a two-bedroom. It was fabulous for us with our […] grown son, he ended up with his own room and bath. My daughter came to visit the day after we checked out (we had a very late flight) and for what she paid for a very mundane and run of the mill room, we feel that our deluxe apartment--RIGHT IN GHIRARDELLI SQUARE!!!-- was a bargain. I highly recommend this for ANYONE who wants relaxing stay in SF. 阅读更多信息

Expedia 真实住客点评

The service was outstanding. They were there to help with anything you need. Location can't get any better with only a couple minute walk to the trolley and pier. The beds were outstanding. Would definitely stay there again. To me, it was worth the price.

Expedia 真实住客点评

Stayed three nights in a bayview residence. The staff were all extremely friendly and service was great. Superb free continental breakfast. We were surprised that our one bedroom residence had an additional bedroom with two twins and a bathroom. Nice to have a washer/dryer. Everything was within walking distance and the view of Alcatraz from our room […] was amazing. 阅读更多信息

Expedia 真实住客点评

We could not fault the fairmont heritage. Five star and highly recommended!

Hotels.com 真实住客点评

We love this place! We stayed over night after watching a Giants game. We reserved a 3 bedroom accommodation and all the rooms were lovely. The whole place was very clean and modern. The people who works there gave us a quick tour and run down of the place. We love the quick access to all the fun places like The Girardelli Store, Kara's Cupcakes, McCormicks. Valet […] parking was $50 + tip and where you drop of the car was a little inconvenient being at the corner of an intersection. 阅读更多信息

Hotels.com 真实住客点评

It is a very convenient hotel with great service. In two occasions housekeeping was a little distracted: they didn't empty the trash (diapers included) and they didn't change the crib sheet that had a big milk accident. I removed it to indicate it needed changing, and they just put it back. Everything else was great.

Expedia 真实住客点评

Great Hotel. Really enjoyed the residence aspect. Conceirges were very helpful, Highly recomment it.

Hotels.com 真实住客点评

此住客未发表评论。

Hotels.com 真实住客点评