Said there was breakfast, there wasn’t. Whole confusion of when I booked it was best western, when I got there it was Marriott. The room stunk.
Amanda
Amanda,3 晚行程
已验证
8/10 非常棒
2026 年 5 月 30 日
Need more help at front desk. Double charged for deposit on room. Waited forever at front desk to get it straightened out.
Audra
Audra,1 晚行程
已验证
8/10 非常棒
2026 年 5 月 30 日
Rooms were clean, however we had to switch rooms when we got there because the previous guest in that room had their belongings locked in the room due to the card reader malfunctioning. I was told this was because the hotel recently changed ownership so they were changing out all the door systems. Breakfast was included, however it was very limited.
Brandon
Brandon,1 晚行程
已验证
2/10 较差
2026 年 6 月 5 日
I wished I could relate this hotel a 0 the worse stay ever the pool was not fit to stay in big roaches running across the room freezer was frozen housekeeper woke me up and ask if I needed sum I told her what I needed never got them had to go get it my self would not recommend this hotel to no one. It was awful. I paid too much money for it to be like this breakfast was terrible.!!!!
Barbara
Barbara,3 晚行程
已验证
2/10 较差
2026 年 5 月 30 日
Don't stay here! They didn't recognize my payment through hotels.com and told me they needed a deposit when I arrived. I was told they would charge $25 a night that would come off at checkout. Instead I was double charged for my stay. (And apparently lots of other guests were as well!) I spent most of my trip talking to whoever was working the desk to get the charges reversed and no one was able to do it. I'm still waiting for the reversal. Not to mention the pool was visibly dirty, there was no coffee maker or bedding for the fold out bed in our suite. Housekeeping never came to clean up or refresh anything in our room. The ice machine on our floor wasn't working and breakfast was terrible. There was next to nothing offered and everything looked old. There are plenty of other hotels in the area. I would not recommend staying here!
Julia
Julia,2 晚行程
已验证
6/10 不错
2026 年 5 月 31 日
The hotel itself was clean and the beds were comfy which is a big plus. The downside was we got double charged for our room. The lady at the front desk was helpful and apologetic but I stopped by the front desk 2 days in a row after being told the charges would disappear the first day after 12… which they did not. I talked to at least 5 other people who said the same thing happened to them. Second, housekeeping walked into our room on 3 occasions in 1 day and we specifically told them we would like the room serviced and asked for more towels ect. Each time they would laugh, smile and say ok … but never brought the items or serviced our room. We left and came back around 5-6 ish and there was a housekeeper coming down the hall. I asked if our room was still going to be serviced and she said “only if your requested or your on this list” I said well oh have spoken to 3 different housekeepers and made a request . Her response was oh well do you just want some towels then. Point being is the housekeeping service was terrible. I shouldn’t have to request 3 times and then still go get it myself after a 8 hr Waite. Also, breakfast was not good lol