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乐瑞海滨酒店

4.0 星住宿

Le Reve by MIJ Beachfront Hotel

靠近蓬塔埃斯梅拉达海滩的海滨酒店，设有室外游泳池

选择日期以查看价格

住在乐瑞海滨酒店，开车 10 分钟就能到达第五大道和艾尔卡马隆玛雅河高尔夫球场。室外游泳池是游泳的好地方。客人可以到Merlot Restaurant吃点东西；该餐厅主打国际美食，供应早餐、午餐和晚餐。其他特色包括酒吧/酒廊、小吃吧/熟食店和花园。

点评

6.6/10
不错

热门服务设施

  • 游泳池
  • 免费早餐
  • 机场接送服务
  • 免费停车
  • 免费 Wi-Fi
  • 餐厅

主要服务设施 (12)

  • 每日客房清洁服务
  • 位于海滩
  • 间餐厅和酒吧/酒廊
  • 室外游泳池
  • 免费酒店内沙滩俱乐部
  • 遮阳伞
  • 海滩躺椅
  • 沙滩毛巾
  • 机场班车
  • 24 小时前台服务
  • 花园
  • 酒店内租车服务

家庭挚爱 (6)

  • 儿童免费入住
  • 私人浴室
  • 花园
  • 每日客房清洁服务
  • 遮光挂帘/窗帘
  • 房内恒温控制空调

客房选择

可用的客房筛选条件
显示 8 种房型中的 8 种

显示客房的所有照片

羽绒被、遮光窗帘、熨斗/熨板、免费 WiFi

客房

  • 海景
  • 39 平方米
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床
  • 免费 Wi-Fi

显示小型客房的所有照片

小型客房 | 沙滩/海景

小型客房

  • 海滩景观
  • 36 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床和 2 张单人沙发床
  • 免费 Wi-Fi

显示高级双人房, 1 间卧室的所有照片

高级双人房, 1 间卧室 | 羽绒被、遮光窗帘、熨斗/熨板、免费 WiFi

高级双人房, 1 间卧室

  • 海滩景观
  • 36 平方米
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床
  • 免费 Wi-Fi

显示高级开间的所有照片

高级开间 | 沙滩/海景

高级开间

  • 海滩景观
  • 36 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床
  • 免费 Wi-Fi

显示客房的所有照片

客房 | 客房景观

客房

  • 36 平方米
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床
  • 免费 Wi-Fi

显示全景开间套房的所有照片

全景开间套房 | 羽绒被、遮光窗帘、熨斗/熨板、免费 WiFi

全景开间套房

  • 海景
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床
  • 免费 Wi-Fi

显示Deluxe Ocean View with Balcony的所有照片

Deluxe Ocean View with Balcony | 羽绒被、遮光窗帘、熨斗/熨板、免费 WiFi

Deluxe Ocean View with Balcony

  • 海景
  • 36 平方米
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张双人床
  • 免费 Wi-Fi

显示Deluxe Garden Balcony o Private Garden的所有照片

Deluxe Garden Balcony o Private Garden | 露台

Deluxe Garden Balcony o Private Garden

  • 花园景观
  • 36 平方米
  • 1 间卧室
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张双人床
  • 免费 Wi-Fi

同类型住宿

在海滩、沙滩椅、海滩遮阳伞、海滩按摩
坎昆威斯汀水疗度假酒店
饭店区
  • 游泳池
  • SPA
  • 免费停车
  • 免费 Wi-Fi
8.6 分，总分 10，超赞，2,993 条点评
新价格 CNY604
总价 CNY764
含税款和其他费用
6 月 23 日 - 6 月 24 日
坎昆威斯汀水疗度假酒店
对比同类住宿
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街区简介

地图
Playa Xcalacoco Fracci¢n 2A, Playa del Carmen, ROO, 77710

附近有什么？

  • 希拉科科科海滩 - 步行 5 分钟 - 0.4 公里
  • 第五大道 - 车程 14 分钟 - 6.7 公里
  • 卡门海滩主海滩 - 车程 15 分钟 - 7.0 公里
  • 马罗马海滩 - 车程 22 分钟 - 16.8 公里
  • 艾许克瑞生态主题公园 - 车程 27 分钟 - 19.3 公里

周边介绍

  • 科苏梅尔岛国际机场 (CZM) - 19.9 公里/12.4 英里
  • 坎昆国际机场 (CUN) - 43 分钟车程；51.7 公里/32.2 英里
  • 图卢姆国际机场 (TQO) - 105 分钟车程；114.2 公里/70.9 英里
  • 收费机场班车

餐厅

  • ‪La Laguna - ‬步行 12 分钟
  • ‪El Templo - ‬步行 12 分钟
  • ‪Las Máscaras - ‬步行 11 分钟
  • ‪Fresco Bar - ‬步行 9 分钟
  • ‪Snack El nido - ‬步行 12 分钟

住宿简介

乐瑞海滨酒店

  • 住在乐瑞海滨酒店，开车 10 分钟就能到达第五大道和艾尔卡马隆玛雅河高尔夫球场。室外游泳池是游泳的好地方。客人可以到Merlot Restaurant吃点东西；该餐厅主打国际美食，供应早餐、午餐和晚餐。其他特色包括酒吧/酒廊、小吃吧/熟食店和花园。

全包详情

    • 限时提供客房送餐服务
    • 一个或多个用餐地点对餐点和饮料的供应有所限制
    • 风味美食或照单点餐限制为每次住宿 3 餐

住宿一览

DONE

酒店规模

    • 33 间酒店客房
    • 楼高 3 层
DONE

到达/离开

    • 开始办理入住：15:00；停止办理入住：22:00
    • 提前入住，视供应情况而定
    • 延迟入住，视供应情况而定
    • 办理入住年龄不小于：18
    • 退房时间为 12:00
    • 延时退房，视供应情况而定
DONE

特别入住说明

    • 住客必须经应要求提供的班车转车才能到达住宿地点；必须使用预订确认邮件上的联系方式，至少在出行前 72 小时联系住宿接待方安排接送事宜。
    • 此住宿接待方提供机场接送服务（可能会额外收费）。如需安排接客服务，住客必须使用预订确认邮件上的联系信息，在抵达前 72 小时联系住宿接待方
    • 前台工作人员将在住客到店时接待
    • 如果您计划在21:00过后抵达，请使用预订确认邮件上的信息预先通知住宿以作安排。
    • 住宿提供的信息可以使用自动翻译工具进行翻译
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 18 岁
DONE

儿童

    • 限 3 名 1 岁及以下的儿童如果与父母或监护人同住一房并使用现有床铺，可免费入住
DONE

宠物

    • 恕不允许携带宠物
    • 欢迎服务类动物
WIFI

网络

    • 公共区域提供免费无线上网接入
    • 房间内提供免费无线上网接入
LOCAL_PARKING

停车场

    • 免费 住宿内自助停车场
DONE

接送交通服务

    • 应要求提供机场班车（24 小时）*
DONE

其他信息

    • 禁止婚前单身派对

住宿服务设施

餐饮

  • 免费当地美食早餐，时间为每日 08:00–11:00
  • 餐厅
  • 酒吧/酒廊
  • 私人用餐
  • 小吃吧/熟食店

带儿童同行

  • 儿童免费入住（详见政策）
  • 儿童餐

游玩项目

  • 海滩
  • 免费沙滩俱乐部
  • 附近有生态旅游活动
  • 附近有高尔夫活动
  • 附近有浮潜活动
  • 附近有极限跳伞

服务

  • 24 小时前台服务
  • 礼宾服务
  • 旅游/票务服务
  • 店内租车服务
  • 婚庆服务
  • 会说多种语言的服务员
  • 沙滩椅
  • 沙滩毛巾
  • 海滩遮阳伞
  • 泳池躺椅
  • 池畔遮阳伞
  • 浪漫套餐

服务设施

  • 1 座楼/塔楼
  • 建成于 2008
  • 前台保管箱
  • 花园
  • 室外游泳池
  • 户外家具

无障碍设施

  • 入口处通道光线良好

客房服务设施

娱乐消遣

  • LED 电视

居家般舒适

  • 恒温控制空调
  • 熨斗/熨衣板（按要求提供）

安心入睡

  • 羽绒被
  • 遮光窗帘
  • 床单

清洁梳洗

  • 私人浴室
  • 淋浴设施
  • 免费洗浴用品
  • 吹风机（应要求提供）
  • 毛巾

办公通讯

  • 免费 WiFi

其他

  • 每日客房清洁服务
  • 外侧走廊入口

特色

用餐

Merlot Restaurant - 此餐厅可俯瞰海洋景观风景和泳池景观风景，擅长于国际美食，供应早餐、早午餐、午餐和晚餐。住客可以在酒吧畅饮。提供儿童餐。

费用和政策

强制收费

在办理入住或退房时，住宿接待方会要求您支付以下费用。费用可能包含适用的税费：
  • 征收城市税：每间住宿每晚 MXN58.66

其他项目

  • 机场班车服务额外收费：单程每辆车 MXN 1000，乘客不超过 6 人
  • 可安排提早入住，需另付费（视供应情况而定）
  • 可安排延迟退房，额外收费（视供应情况而定）

儿童及加床

  • 可提供折叠床，额外收费，每天 MXN 750.0

游泳池、水疗和健身房（如适用）

  • 12 岁以下的儿童无大人陪同不允许使用游泳池

政策

此酒店不接受某些类型的集体活动或聚会的预订，包括告别单身派对。
只有经过登记的住客才可进入客房。
这家住宿不设电梯。
住宿接待方欢迎所有性取向和性别认同的客人（LGBTQ+ 友好）。
该住宿接待方接受以信用卡、借记卡和现金付款。
可使用信用卡：Visa、万事达
支持无现金交易。

别称

Hotel Reve
Le Reve Hotel
Le Reve Hotel Playa del Carmen
Le Reve Playa del Carmen
Reve Hotel
Le Reve Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
Le Reve Hotel And Spa
Reve Boutique Beachfront Hotel Playa del Carmen
Reve Boutique Beachfront Hotel
Reve Boutique Beachfront Playa del Carmen
Reve Boutique Beachfront

常见问题

可以免费取消我在乐瑞海滨酒店的预订并获得全额退款吗？

是的，乐瑞海滨酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

乐瑞海滨酒店有游泳池吗？

是的，有室外游泳池。

乐瑞海滨酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

乐瑞海滨酒店是否有停车场？

是的，自助停车免费。

乐瑞海滨酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车单程 MXN 1000。

何时可在乐瑞海滨酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：22:00。提前入住需要支付一定费用（视供应情况而定）。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。

乐瑞海滨酒店是否有内部娱乐场？

不，该酒店不设赌场，但里维埃拉大赌场（10 分钟车程）就在附近。

在乐瑞海滨酒店及其附近有什么游览观光项目？

玩乐活动包括极限跳伞、浮潜和冲浪运动/趴板冲浪，您可以畅享其中，还可以在附近的高尔夫球场打一场球。附近的其他娱乐活动包括生态旅游。不妨到室外泳池游个泳，也可以使用此酒店的其他服务设施，比如花园。

乐瑞海滨酒店店内或附近是否有餐厅？

是的，Merlot Restaurant提供国际美食和海洋景餐厅。

乐瑞海滨酒店周边区域环境如何？

从乐瑞海滨酒店仅需4 分钟步行可至希拉科科科海滩，5 分钟步行可至Chun-Zumbul（潜水点）。

点评

关于乐瑞海滨酒店的点评

6.6

好

7.2

清洁度

7.0

地点

7.4

员工和服务

6.4

住宿条件和设施

点评

已验证

10/10 绝佳

Away from busy traffic and the most beautiful location. Not far from great restaurants and tourist attractions.
Erika，7 晚行程
已验证

6/10 不错

This hotel is a bare bones place with very limited services and staff so if you’re looking for a resort experience this isn’t it. You need a rental car or you would be spending a ton on taxis. Food at the restaurant is expensive too for what you get. The rooms are nice and the location on the beach is fantastic. There are a couple things down the beach like massages and a viewpoint that are nice to take in. They also have pretty good wifi, enough to stream Netflix.
已验证

6/10 不错

The property must have been stunning and could be again if the owners only supported their staff. The super staff were doing their utmost to make us happy but without any management or support. The place needs to have money spent to maintain it.
Ronald，6 晚行程
已验证

8/10 非常棒

The manager Mr Humpheys was very courteous, friendly and extremely helpful. He was very knowledgeable about the area. Wish there was more light in the bathroom. You had to walk out across rocks to be able to swim.
Renee，1 晚行程
已验证

8/10 非常棒

Beautiful property! Very nice and polite staff. The view! However, the hot tub didn't work. Neither did the tv. The language barrier was tough when ordering food, but hey it's Mexico! Overall a great deal for a beach front hotel
Brandon Armond，6 晚行程
已验证

2/10 较差

Terrible service and there was rarely any staff available.
已验证

10/10 绝佳

I read the reviews both good and bad before booking. Our room was clean as was the bar and restaurant. The bed was ok but I like a firm mattress and ours was soft. Towels are huge and fluffy. Wifi was good in the room for streaming as well at the pool and beach. The staff were great. Alvaro greeted us when checking in. Ivan and the other bartender were very nice. Mojitos we’re tasty and the beer was cold. Is it fancy, no but it’s clean and the small group of staff were fabulous.
已验证

2/10 较差

Vary bad management
Ali，6 晚行程
已验证

6/10 不错

First I’d like to say the staff was overall good, friendly, helpful. But the property is run down, the beds were super hard ( like sleeping on a board!) and the AC in our room didn’t work. There were also hardly any other people staying at the hotel which seemed kinda creepy…They also don’t really have many food options near by and that really sucked, and all the restaurants on the beach open at 11. Overall, I probably wouldn’t stay again or recommend.
Samantha，2 晚行程
已验证

4/10 一般

Le Reve has an advantageous location and may have been a great place. Unfortunately, this is no longer the case. The description and photos on the website are outdated, and the property is clearly neglected by management and/or owners. During our stay at one of the beachfront villas with pool, we noticed that the place is falling apart and not properly maintained. We experienced power outages for at least one-third of our stay, no water for a significant portion of two days, and no hot water from the evening prior to our checkout until we left at noon. There is no maintenance crew, and the front desk associate had no tools to try and fix a broken pipe. The furniture and fixtures are old, some are broken or missing, and the beach chairs and lounges are beaten up with no umbrellas. The pipes are rusty, light bulbs are missing, and the mattresses are hard. The bedding and towels are old, stained, smelly, and have holes. The rooms are only half cleaned, and none of the common areas were cleaned during our three-night stay. The few employees who showed any care did their best with what they had, including Arturo, Javier, Alvaro, and Beth. Unfortunately, we did not see any management during our stay. We hope that this review will serve as a warning to others considering this property. The issues we experienced are not isolated, as other recent reviews have referenced the same problems and the hotel’s responses not followed with actions. This hotel should not be operating.
Bruno，3 晚行程
已验证

2/10 较差

Complete waste of money

Dreadful experience. We stayed in the premium room and I've never experienced a hotel this bad. We checked in and could not get two rooms keys because they only give one key per room no matter how much we insisted on two keys. This obviously made life challenging for my wife and I needing to coordinate our time at the room or one would be locked out. We asked for face clothes and were told no because they don't provide that. Asked for an extra pillow for my wife who is dealing with a neck injury - nope, they do not provide extra pillows. We went to breakfast and sat at a dirty table for 15 minutes before walking out. My wife went back to get a coffee and was told no because all the coffee was finished. She insisted on a coffee since nothing is provided in the room and she managed to get one after 10 minutes. We asked for a glass of water at the pool bar and were told no, they do not provide water unless we pay. It was odd because the staff also kept asking for tips even though we literally got zero service. One even went as far as explaining to us how little money the hotel pays its staff so he really needed a tip and he promised he would share it with the other staff. It was all very weird and unpleasant. It's a shame because the beach is lovely and it could be so much more with proper management. The simple things we were denied are absolutely basic at any hotel anywhere in the world. The issue is likely the owner being extremely cheap.
Michael，1 晚行程
已验证

2/10 较差

let me start positively, the people who work there try to solve the problems of the hotel but they walk with their hands in their hair they can't handle it. Our holiday: day 1 no water, day 2 only cold water, day 3 only cold water and no electricity. Day 4 everything worked except the WIFI but that is survivable. day 5 there was a very limited breakfast, just some fruit. day 6 no water, day 7 cold water. We spent some time at the reception, unfortunately. The beach and the pool are also nothing, the beach is also very marred by all the seaweed, the hotel cannot do anything about it. All in all very nice people who want to help but the hotel chain does not listen. We are really not difficult, because we were sometimes already with a cold shower, but it is really terrible. Of course you have a price-quality ratio, but this made no sense. Definitely don't go to this hotel if you want to have a nice holiday. I also want to claim my money back from Expedia because I paid for things that were absolutely not there, terrible. So just scroll straight on to another hotel and skip this one for your own good. By the way, the entire coastline from Cancun to Tulum and beyond is covered in seaweed (just Google it) It would be a good idea to go to Mexico if you like swimming and snorkeling because spontaneously that is hardly possible.
Johannes Marc，8 晚行程
已验证

6/10 不错

Mas serví y comunicación
Juan，3 晚行程
已验证

6/10 不错

Se fue el agua como 4 hrs , y mi habitación no era la que esperaba , no volveré a este hotel.
Jesus Javier，2 晚行程
已验证

6/10 不错

Esta muy expuesto el hotel, no habia toallas, al llegar no habia agua
César，1 晚行程
已验证

6/10 不错

Un poco descuidado el servicio
已验证

2/10 较差

Es un lugar sucio, viejo, sin mantenimiento y con personal pésimamente capacitado. Un pésima opción
Mario Enrique，3 晚行程
已验证

2/10 较差

No había personal en el hotel en las habitaciones no nunca pusieron jabón de desayuno solo pudieron un pan y café y pocas atenciones
Rafael Antonio De la Cruz，3 晚行程
已验证

6/10 不错

Ghosted area not as described from pictures

Like all recent reviews, -What has happened with this resort? Seems to have great potential in the past, but it seems like it has 100% placed into ruins.. who rund this place, seems like a ghoosted place. We did not got the room as We ordered, nor paid for. We got another class w/o balcony. Nevertheless the cleaniness and breakfast was great. I think the staff does as good as they can, but the owners just target to place the place into ruins.. sadly as the venue is great, just a little bit to far away from everything else. I Will claim this to hotels/expedia and they have to refund me for this as our Experience is not according to the pictures or description!! Pool was also dirty and not circulating throw filter/pump.
Christian，3 晚行程
已验证

8/10 非常棒

esta hermoso el lugar, lo unico es la playa que hay muchas piedras
Lorena，1 晚行程
已验证

2/10 较差

Fuyez

Hôtel délabré qui est abîmé et qui se casse de partout. Odeur d’égouts, service ultra lent et inefficace, locaux vieux et non entretenu, plage rocailleuse, bref fuyez !
2 晚行程
已验证

2/10 较差

Pesimo para un hotel 4 estrellas

Me fue muy mal por el hotel no era lo que yo esperaba un hotel de 4 estrellas el hotel esta en pesimas condiciones, cortinas sucias, sillones y baños la pintura callándose no cable de la televisión, alberca sucia
Arnoldo，2 晚行程
已验证

10/10 绝佳

Un lugar para desconectarte de todo

Una estancia muy agradable, el hotel tiene una bonita vista, buena iluminación en la habitación. El detalle fue que la habitación no tenía agua caliente, como sugerencia sería extender el horario de desayuno ya que es solo de 8am a 10am.
2 晚行程
已验证

4/10 一般

Tener en cuenta.

Esta ubicado en un lugar muy alejado de Playa del Carmen, un taxi cobra 25 usd por salir y entrar, el camino de llegada esta horrible, al llegar, no habia restaurante, el bar no funciona y el Spa esta cerrado. Frente al mar.
Joinusa，2 晚行程
已验证

4/10 一般

La localización es excepcional! Sin embargo la administración de la propiedad es pésima ! No hay una gestión que saque provecho al maravilloso lugar donde se encuentra la propiedad! Hago un llamado a los dueños a que no desperdicien el gran potencial qué tiene su hotel muchos turistas enojados con el mal servicio
RICARDO，3 晚行程