Grand City Hotel Berlin East - 柏林

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The staffs are very helpful.. Very helpful

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coorect parking not free as indicated on your site

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Good bed and pillows. Clean. Great breakfast. Very easy to reach. Over whole a very pleasant experience. Would recommend it.

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The hotel was easy to find and the facilities looked promising. We had a lovely lunch whilst waiting for check in. The hotel staff kindly offered to hold our bags in storage whilst we waited, which was greatly appreciated. We were told we were going to have a double bed, but it turned out to be a twin room. When I informed reception of the discrepancy, […] they told me that someone would sort it out shortly. We waited in the room then one of the staff arrived. She proceeded to push the beds together and then asked if she could be of anymore assistance. I was confused. I asked if there was any chance of a double duvet and was told, 'no, I'm sorry.' It was a fairly surreal experience. The food and staff were nice, the room however, was a huge disappointment. I upgraded to a business room purely on the expectation that me and my partner could have a double bed and the pictures on the website. Being in a business room did have the perk of free wifi. As I took my laptop to finish off some work, the wifi allowed us to watch p**n for free, instead of paying extortionate rates for ppv; every cloud, I suppose. I will not be using the hotel again and I'll think twice before using the website in the future. 阅读更多信息

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nice hotel, very clean , but without air conditioning....I would n't go again during summer....

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The room was clean when we arrived but cleaners never did more than pull up the duvets. Booked a queen bed but entire hotel was twin beds. Hot water fluctuated between scalding to cold. Room card failed or was taken by cleaning staff. Staff who were able to speak English had a UK flag on their name tag but few made the effort to actually converse in […] English. The location of the hotel is 20 minutes at least by public transport from Berlin. Overall a disappointing stay that I could not recommend. 阅读更多信息

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Mostly, everything was fine, with four notable exceptions. First, the curtains were sheer, which meant the room was drenched in sunlight by 5:30 AM. Be sure to bring your blinders if you value sleep. Second, the room was very warm. The windows only open a few inches and there is no AC. I can't imagine how hot it must be in the summer. Third, it is about […] a 30 minute tram ride to the city center. Fourth, although some rooms have "kitchenettes," there is no silverware and no dishes. You have a sink, refrigerator, and microwave, but nothing else. Other than that, it was quiet and reasonably priced. 阅读更多信息

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The hotel was a good 3* hotel and excellent value for money. We would definitely go back again. Location was a 5 minute walk from two tram stops. Room was basic but clean and we had no complaints. There is a bar and restaurant on site and a few nearby.

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Very good hotel. Good breakfast. Very good value for money. Close to tram, 10 minutes to Alexanderplatz.

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Felt the springs in the bed. Old Box TV, Old brick of a remote control, generally depressing interior and feel. Old furniture. Room was not the same as photo displayed on expedia booking. Location is ok but not the best, and old depressing apartments around everywhere. Stay in West Berlin. Staff was friendly and helpful.

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Was excited to stay here as the photos suggest a better look and feel. Got a good price on expedia so I took it. Wifi is an extra 10 Euro per day. Upon arriving, it is a bit out of city centre, but easily accessible with buses, taxis, etc. The new restaurant is about the only cool and new area. And good food. The rest is like 30-40 years old, that […] old depressing look and feel. Carpet in my room is stained. Room, bathroom, sheets and pillows are however clean. The tv must me at least 25 years old and the remote is super retro old at least 30 years old. Interior design is not appealing at all. New tones and colour could do a lot to these old rooms, and get rid of carpets. thats so 80's and full of dirt and bacteria. Surrounding area is the same, old and depressing buildings. Staff is kind, helpful and service orientated and all speak english. I love Berlin, but I would not return to this hotel. 阅读更多信息

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A good location, just 10-15 minutes from the centre and tourist attractions. The location made it easy to get about Berlin. The staff were very helpful and appreciated our attempts at speaking German. If you need anything explain fully to the staff what you need and they are very helpful but you do need to explain what you need to get the best answer. […] We asked about Internet and were told the price of wifi but when we asked if there was somewhere nearby to check our e-mail were directed to a free Internet suit. Their was no double bed, just 2 twin beds pushed together and the pillows were uncomfortable (although at checkout I did find out there was a pillow menu). This meant the hotel was good for buisiness or tourists but not great for a romantic weekend in Berlin. 阅读更多信息

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great staff hotel needs better tv's and a kettle in rooms but this apart very good

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The hotel is actually two hotels combined - the Grand City East hotel and a Holiday Inn Express which share the same reception, which confused us a little. The three towers of the hotel are connected via a maze of shopping centre tunnels. Rooms were very warm. Rooms were cleaned daily. Bathroom was modern with plenty of hot water.

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Great for location, hotel needs an update but ok for the money. Bit scruffy - total shabby chic ' ish, but the closeness to the u bahn and shopping is so good you will be happy to stay. The sheets were clean and staff friendly enough. Water hot and the room warm too, and the lift worked so i didn't mind it being a bit worn out. Great for the money. […] Thanks Berlin as usual you are a wonderful city. 阅读更多信息

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The hotel is very nice and clean and a great value. Only a 10 minute tram ride from Alexanderplaatz(city center) or Berlin-Nordbahnhof (Berlin Wall). The tram stop is a 2 minute walk from the hotel.

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We stayed here for 7 nights of a 3-week interrail trip accross Europe. Having our own room and shower was a luxury after several nights in youth hostels, but we didn't expect the hotel to be in such a remote location, nor were we aware that it had recently become a branch of the Hotel Inn chain! The price was reasonable, but we regretted having booked […] into a very impersonal chain hotel in an inconvenient part of town. Overall, good facilities but not ideal for interrailers. 阅读更多信息

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Okay value for money. Poor breakfast and poor location if you depend op public transport.

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The hotel is part of Holiday Inn group - so quality of the room is Holiday Inn Standart - good and the room was clean and comfortable. But at night by check-inn the receptionist told us they aren't available smoking free rooms....if we pay more they she can give us a superior room.. After while fighting was smoking free room available...no comment... […] The breakfest is in the hotel little bit expensive in compare that this hotel is like 10km outside from downtown. The rate was in compare to area ok. The Navigation to the hotel should be better. We found just because we use GPS. 阅读更多信息

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hard to found! great rooms, but nothing else... not great hotel atmosphere! just its a hotel to stay and sleep! not even nothing to hang out near from the hotel!

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Lovely Holiday Inn run hotel - similar standard to what you would expect to a Holiday Inn in the UK. I'm quite confused by some of the reviews left by other travellers who had a negative experience - but with around 1500 hotel rooms, I guess not every room would be exactly the same. But our room was lovely (on 11th floor) - only thing we felt was missing […] was tea/coffee making facilities, but that's a really minor point. The staff were fantastic - so helpful and kind. Everyone we spoke to who worked there had exceptional English which was great for us, as we (shamefully) know very little german. We ate in the New Orleans bar in the hotel - and the food and service were absolutely amazing and the menu provides a real variety of food at reasonable prices. The M5 and M6 trams from round the corner of the hotel go to Alexanderplatz which is one of the big main areas - and it is easy to change here for other trams or u-bahns to take you to other desirable locations such as Potsdamer Platz. We took the S9 train from the (Schoenefeld) airport to Landsberger Allee then got the M5 (or M6) tram to Weissenseer Weg. We bought a 3 day travel ticket from the hotel which included travel for 72 hours on any bus/tram/u-bahn/s-bahn and entry into all of the museums on Museum Island for 32 euros each- which we considered to be very good value. We absolutely loved Berlin - and although we found it quite complicated to find our way around (public transport - although clean, and reliable, could be a bit confusing and things weren't signposted very well) we hope to return again to explore more of this wonderful city. Can't wait to go back and wouldn't think twice about staying at this hotel again. Excellent value for money and an all round positive experience. 阅读更多信息

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I recommend this hotel if your demands on comfort are not excessively high

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it's 4 star hotel but interior, decoration and room equipment seems like we were in 3 star hotel. room service and everything else was fine, only the confort wasn't on the level of 4 star hotel.

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The hotel was very clean & the room was large. Staff was very friendly & helpful

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This hotel was very clean, the staff was very friendly. It was alittle out of the way. It was hard to find the entrance. It was actully the Holiday Inn. To the center city was only a 15 euro cab fee. There is also no air conditioning.

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The Hotel is located just steps from a tram that takes you just about everywhere. We bought a pass that allowed us to travel on all forms of public transportation without having to worry about transfers. There was no air-conditioning in our room and we faced the street, so with open window at night, the street noise was almost unbearable (I brought […] ear plugs, my wife did not). Breakfast was expensive, so we usually too tram to Alexander Platz and and enjoyed coffee and baked goods around the train station. The hotel's restaurant, New Orleans, was a nice place to relax after a day of sightseeing with prices about the same as anywhere else. For a great price and a convenient location as far as public transportation is concerned, we would definitely stay here again....just hope there is not another heat wave and perhaps ask for a room NOT on the street side.... 阅读更多信息

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i would not recommend this hotel. it is quite a walk from the public transport and no free internet available, even in the business center. the staff were fine and the rooms were comfortable and fairly clean, but the carpet needed to be cleaned.

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Everything as expected...

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The Hotel is in a very nice and quiet area. The price was fair. You must have a car to use this Hotel. It is around 25 minutes from the Center of Berlin, Parking was free.

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This is a very nice hotel only a few miles from downtown Berlin. We brought our bicycles and rode everywhere from the hotel. There is a train stop nearby, but we preferred to ride our bikes. The hotel is very clean and well maintained. Bring a fan for your room; they get pretty warm during the summer. The entrance to the hotel is a bit hard to find; […] it is on the back side on the building if standing on the main road. I will definitely return to this hotel next time I visit Berlin. 阅读更多信息

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Nice place, far from s-bahn

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The location of this hotel might not be great but for the price, you get a great deal (nice, cosy, and clean room).

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Amazing hotel! We travelled in late May/early June (which apparently isn't very busy during this time) and were given a 2 bedroom/2 bathroom suite with it's own private entrance in between the 3 hotel towers for no extra charge! Room was clean and decor was a little dated but not shabby or old. Staff were so helpful and friendly. Bar and restaurant […] are great, breakfast a little pricey but overall everything the hotel has to offer is much better than we expected. Only criticism is location, not great for two 20 year old girls travelling alone. Quite far into the former East of the city. Great in the daytime to experience the "real Berlin" but the area isn't overly safe at night as it is mostly residential surrounded byEast German tower blocks! The M5 tram goes from the corner of the street however straight to Alexanderplatz which means you don't have to get off at Landsberger Allee S-Bahn which isn't well lit! 阅读更多信息

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훌륭한 서비스, 위치는 시내와 좀 멀지만 교통시설이 워낙 잘 되어있어 그렇게 어려움을 겪진 않았다. 처음에 직원의 실수로 실망할 뻔 했지만, 즉각적인 대처와 서비스로 만족스러운 숙박을 보냄. 컨퍼런스나 출장 목적으로 가는 분들에게 추천할 만한 호텔.

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Engang var dette et suverænt komfortabelt hotelt, med en udsøgt morgenmadsbuffet. Efter Holiday Inn har overtaget er dette indtryk væk. Et skrumpet udvalg til morgenbordet, og et udvalg der ikke ændrede sig nogle af de fire dage vi var der. Værelserne og gangene bar tydeligt præg af slitage. Tilføjelsen af parkeringsafgift på 8EURO pr døgn er ligeledes […] horribelt. Jeg er kommet på dette hotel flere gange siden 1998 - er dette den nuværende standard standarden fremover, så var denne gang sidste gang. 阅读更多信息

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Udemærket hotel til prisen. Godt ophold. Alting klappede som det skulle med reservering osv. Morgenmaden var god. Her vil vi godt bo en anden gang. Bookning og det hele fungerede godt.

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Vi bookede hotellet til et karbad, room service og en eftermiddagslur dagen hvor vi skulle til Schønefeldt Lufthavn - til dét formål var hotellet fint. Virkeligt autentisk sted. Kan anbefale en taxa til og fra Landsberger Allee st., der koster ca. 6 euro. Autentisk eks-DDR-blokkvarter og hotel gennemsyret af en Vesttyskland anno 1994-stemning. Flink […] reception og fn room service og automater en masse. 阅读更多信息

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Elendig aftensmad i begge restauranter. Alt for dyrt i forhold til hvad man kan få i byen. Kvalitetsmæssigt uinteressant hvor der bla. anvendes rester fra morgenmad til at servere brød sammen med suppe samt morgenrundstykker er bollen til burgere. Fint morgenbuffet. Gode store værelser. Fin beliggenhed på trods af der er et stykke vej til centrum. Der […] afgår Tram M5 og M6 ca 400 meter fra hotellet og disse kører direkte til midtbyen. Fine parkeringsforhold (8 EUR pr dag) 阅读更多信息

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Super godt og jeg vil vende tilbage

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Uns gefiel unser Aufenthalt richtig gut. Nachdem wir anfangs die Lage nicht schön fanden f (DDR-Plattenbau), revidierten wir beim Blick aus dem 9. Stock unsere Ansicht. Man kam vom Hotel aus sehr gut zum Alexanderplatz und von dort aus überallhin. Die Lüftung im WC war nicht ganz in Ordnung, das Hotel hat sich aber nach Beanstandung sofort darum ge […] kümmert. 阅读更多信息

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