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普吉岛桄榔半山大酒店临近普吉岛的海滩，靠近Kata Noi 海滩、大佛和角张野生动物园大象徒步地。附近还有恐龙公园迷你高尔夫球场和Kata View Point。
客房带阳台。普吉岛桄榔半山大酒店的 106 间空调客房提供CD 播放器和存放一些免费物品的迷你吧。提供免费无线高速上网。电视带卫星频道和DVD 播放器。酒店所有住宿提供保险箱和直拨电话。浴室提供独立的浴缸和淋浴（带大花洒淋浴喷头）、浴袍、吹风机和拖鞋。提供室内迷你吧、咖啡机/茶具和免费瓶装水。附加设施或服务包括免费洗浴用品和遮光窗帘。如有需要，还可提供以下设施或服务：夜床服务、熨斗/熨板和电话叫醒服务。提供客房清洁服务（每天）。
我定了3间泳池池畔房，但是去却告诉我没有了，直接变成园景房了。感觉很不好，一开始就只是补偿了小孩子的早餐钱。本来说还有意见池畔房的，后来什么都没有了，我投诉了hotels才补偿了spa 给我们。但是很不开心，来来回回折腾。这是我泰国之行感觉最差的酒店。Hotels.com 真实住客点评
这是第二次入住酒店！比起第一次入住感觉有些失望！年久失修：泳池木板地面破损入住15天内没有维修！ 日常维护不够:入住房间淋浴花洒破损，面盆水龙头也是晃晃悠悠！房间打扫不够仔细：画框上方的灰尘明显很长时间没有打扫过一层浮灰！以为回到了国内！Hotels.com 真实住客点评
酒店的自身条件非常的不错， 是去普吉岛以来住的最好的一个酒店。 房间非常大， 外面连接的就是游泳池， 非常便捷。 宾馆服务也非常好，接送行李， 还有行李提前和事后的存放都毫无问题。早饭是由mali restaurant提供的， 味道还不错。 品种不能说是很多， 但该有的也全都有。 缺点是酒店在山上， 因此有很长的坡路要走， 到酒店房间也是。没有直达的电梯， 从一楼上去要换两部电梯， 然后还要走坡路才能到酒店。 还有一个就是因为sugar palm的门店比较多， 特别是这个hillside的附近还有一个sugar palm， 很多的司机都会搞错， 不是把我们送错地方， 就是接错地方。Hotels.com 真实住客点评
在阳台上风景真的不错 一定要选有pool access的房间哦 直接下水进游泳池 很棒的 总之 很棒的宾馆 房间也很好Hotels.com 真实住客点评
"Sugar Palm Grand-Hill Side"
"sugar palm hillside"
这家SUGAR PALM比KARON 和 KATA的那两家都要好，房间更大更舒适。。。Hotels.com 真实住客点评
虽酒店离机场约要一个小时的车程, 但酒店十分舒适, 服务又好, 附近的配套都唔差, 系该区唔使特登撘车去PATONG 同TOWN 都有野行, 有野买, 有野食~Hotels.com 真实住客点评
"Nice hotel close to beach and very good staff."
We enjoyed our stay clean and large rooms nice pools and views and close to Kata beach,nice beach. Large bathroom and comfotable bed,great and friendly,helpful staff. Breakfeast not the best choice and rennovations being done on top floor when there so was noisy,moved rooms after first night to pool access and all good and quiet. Would stay again next […] time in Kata. 阅读更多信息Expedia 真实住客点评
"We don't mind coming back here for our next trip"
Enjoyed the stay at this hotel. Room was clean and spacious. Hotel was near the beach. Breakfast was okay. Staff were friendly.Expedia 真实住客点评
"Close to Kata Beach"
Enjoyed our stay and loved the infinity pool right outside our unit.Hotels.com 真实住客点评
This is the third time we are staying here.The hotel was fantastic very clean and the staff are very helpful and nice.We will definitely come back again!!Hotels.com 真实住客点评
Has the potential to be a really cool boutique hotel. Staff just did not have that special energy and lacked in making it a memorable experience. They came across like they just couldn't be bothered to be there. A shame because it could of been so much better. I don't think I was asked once how my stay was going and if I needed anything. Whenever I […] walked into reception I was ignored and felt like if I asked for anything it was a nuisance. 阅读更多信息Expedia 真实住客点评
Stayed in Kata for a week, loved it! It is a quiet location aimed at families and couples. The rooms were nice and cold. The fridge was stocked with 1 beer, coke and juice daily (although the juice looked like orange but was carrot). Breakfast was good and the beds were pretty good, although the pillows were a bit oversized and left you sleeping semi […] sitting up. Mini mart next door was good for basics and there are plenty of pancake vans to visit. Would come back here if on a budget. 阅读更多信息Expedia 真实住客点评
We had the best time in the hotel! Nice staff, food, close to the beach, good Internet, wonderful location. Thank you:)Expedia 真实住客点评
Hotel location is very ideal, walking distance to the kata beach. Spa customer service is excellent, the receptionist actually willing to work overtime when i have changed my appointment beyond their operation hour. The quality of their service is still maintained despite they're working overtime. I would like to specially praised the spa receptionist, […] she's a extremely courteous girl, she greeted every passing by guest even though some did see through her. For her excellent service, I'll be gladly back for 2nd visit. 阅读更多信息Hotels.com 真实住客点评
"Fabulous start to my birthday holiday!"
A great start to our holiday in Thailand. The room was very big and we loved the exposed cement finish in the room. Breakfast was great we went Thai style. The hotel is on a hill which we knew about but definitely don't stay here if you have trouble walking as our room was a bit of a walk, but not a problem for us.Expedia 真实住客点评
"Good hotel for a faily"
Good hotel for a family vacation. Close to the beach 5 min walking. Nice view. Staff were pleasant and helpful.Expedia 真实住客点评
"Nice piece of paradise"
Awesome hotel. Pool access room incredible, nice views. People have complained about the hill but it is tiny and takes only 20secs max to get up. Beds were hard but that seems to be the general find for hotels in Thailand. Buffet Breakfast amazing and enough variety to cater for all. Only disappointing part was the hotel forgetting to pick us up at […] the Airport and then giving us a meal voucher to a place which wasn't at all nice. I think a nearly 2 hour wait deserved something better. One other gripe would be hotel staff telling us the wrong check out time. 阅读更多信息Expedia 真实住客点评
"Pleasent resort with friendly staff."
Myself and my husband stayed at Sugar Palm Grand Hillside for 2 weeks.We enjoyed our stay and would love come back in the future.The resort is very close to many restaurants and shops,also took us 5 minutes the most to walk to the beach.Would recommend this resort to anyone ,except older or unfit people because the road to the resort is pretty stee […] p. 阅读更多信息Expedia 真实住客点评
The hotel and the room were ok, but we were in the last floor and to go to our room we have to almost climb a mountain. If you book in this hotel, please do it in the lower floors.Expedia 真实住客点评
They gave us a free upgrade to pool side access, but still prefer the jacuzzi suite that we booked for.. hotel was superb i must say, everyday room was cleaned up for us, new towels everyday, wifi was good, free top up of drink in the fridge everytime they clean the room, overall was totally up to my expectation.. overall, phuket i must say was amazing […] !!! 阅读更多信息Hotels.com 真实住客点评
"room not clean and too many mosquito"
I stay 2205 room not clean and swimming pool also, when open door access swimming pool many mosquito fly in the room. but restful and not far from the beach apox. 300 m.Hotels.com 真实住客点评
the rooms are new and location is great.Hotels.com 真实住客点评
"Nice hotel, bad service"
The hotel is nice, but room service bad, we got ripped off over New Years for a meal where we did not really even eat and laundry was also not done as express service but hey wanted to charge us this.Hotels.com 真实住客点评
Our family would not recommend staying at the Sugar Palm Grand Hillside. The hotel staff was not very friendly (laughing or seemingly annoyed at questions), the pool looked rundown, and our sheets had holes. Additionally, the location is up a very steep hill; and to get to the room, we had to use two different elevators and walk up a short, steep hill. […] This made leaving and coming back to the hotel very cumbersome. Finally, we were put off by a mandatory charge for a New Year's dinner that we had no intention of attending. This charge was listed at the very bottom of our Hotels.com reminder email, but we could not find it listed in our original confirmation documentation. This may have been standard practice for hotels in the area, but we wish it would have been stated more clearly. 阅读更多信息Hotels.com 真实住客点评
"A design layout disaster"
Room was large,well equipped and we even had water glimpses but no direct pool access. Breakfast was good and generally the staff were pleasant. Our airconditioner worked flat out to keep the room cool (at 25c). Fortunately we were given a separate card to keep it running while we were out. Our main problem was in trying to negotiate the continuous […] up and down flights to get to our room or a pool; One pool was almost touchable by stepping off our balcony but to get to it we had to walk up 1+ ramp then down 2+ flight of steps. The main pool was on about level 2 but you had to walk up 2+ flights from ground then down 1 to get to it or down 3 flight from level 6. The lifts did not go to blocks 2,3 or 4. They were further up the hill and the ramps were steep and uncomfortable to walk on and not sheltered. I would not stay here if you had any mobility issues whatsoever, including having young children with you. Even from block one, you cannot easily access the pools. All the pools seemed to be the same depth and you need to be able to climb the pool ladders to get in and out. There are no shallow ends or steps. 阅读更多信息Hotels.com 真实住客点评
"convenient and value for money"
There is a 35 degree slope leading to the hotel lobby which may be quite difficult to navigate when the road is wet. stay at a Grand Jacuzzi Deluxe. If you do not want to take the lift, you can either walk up the slope by the side or the stairs leading to those pools in the middle. This place might post a problem for those who have difficulty walking, […] but for the able-bodied it is not too difficult and good exercise. There is one restaurant at the resort next to the lobby which serves breakfast only, but you can order room service at other time. The room was in minimalist decor with heavily used of cement, glass and wood and quite spacious with clean toilet. Amenities include a fridge, safety box, umbrella, hairdryer & hot flask, bathrobe, room slipper and croc shoe, LCD TV with DVD player. Free wifi. Balcony comes with 2 chairs, a table and a Jacuzzi tub. One thing no good is that the balcony is facing a construction site and minimum sea view. Another is that the Jacuzzi tub is quite exposed with the glass walled balcony. They should have some rattan blind installed there for privacy and also block the afternoon sun at the balcony. The service staffs don’t talk much but I guess they are shy as they do not speak good English. Outside the main road, you can find shops selling tour package, groceries, roadside stalls, massage, convenience store for beer and drinks, restaurants, souvenirs and fake t-shirts, car and bike rental, etc. it about 5 minutes walk to the beach. 阅读更多信息Hotels.com 真实住客点评
is a good experience and the hotel is great for family and laid back life!!Hotels.com 真实住客点评
Staff were pleasant and the hotel was clean. Beds were super comfy and the shower was fantastic - nice and big! We had a little problem with our toilet blocking a couple of times but the staff sorted it out straight away. Breakfast had a good selection to suit all nationalities. The pools are great! Very handy to Kata Beach, the shops and restaurants. […] Certainly not 5 star, but very comfortable and modern and rooms are serviced daily. Not recommended for the elderly as the hill walking up to the hotel is very steep. 阅读更多信息Expedia 真实住客点评
"Highly Recommend Pool Access Room"
Hotel was very clean and the staffs were very friendly. We had a pool access room and it was awesome. Highly recommend pool access room. Location of hotel is very nice , close the beach - 7 minutes walk. Yet you can escape to serene world just a block from bustling kata streets.Expedia 真实住客点评
"Two thumbs up for an excellent stay"
Hotel was superb except for the killer slope leading up to the hotel. Took the buggy up most of the time to the room. Overall, a wonderful stay.Hotels.com 真实住客点评
"Sugar Palm Grand Hillside Kata Beach"
Very drab concrete floors. More like a 2 star hotel. Were told a cab was arranged to pick us up on arrival. Cab never showed up. Cost time and extra money to arrange our own transport.Hotels.com 真实住客点评
"Great Location.. that's about it"
The location of this hotel is good.... walking distance to the beach. In our room the A/C on the ceiling was dripping all this foam. There was water behind the toilet the whole time. I didn't have a good experience with the staff. I went to breakfast with my friend (she had the free breakfast with her room & I didn't) and they had 2 people come to the […] table making sure that I was going to pay for my cup of coffee & then they went to the front desk & had 3 other people get involved when it wasn't a big deal. 阅读更多信息Hotels.com 真实住客点评
"Great Location, decent stay"
The hotel is in a great location, a 5 min walk to the beach and neighboring restaurants. Free wifi was awesome too! The staff is super and arranged last minute transportation for us. The rooms as super tiny, especially for 2 :( bathroom really small. Mattress was extremely hard and views are nothing exciting. But nice spot for a reasonable price.Hotels.com 真实住客点评
"Awful service :(. Do not stay here!!"
This hotel is in a great location, however it is on a hill and there is a steep trek back to the hotel from the beach. Kata beach is beautiful! There are many unfortunate things about this hotel however. To begin, the staff is horribly unfriendly and barely speak English. No one is remotely helpful, even with your luggage! The rooms are stark with cement […] floors and Mosquitos. The hotel screwed up my booking and put me in a pool access room instead of a sea view room. The pool access room balconies are shared between 3 rooms - kinda scary! Then I moved up to the 6th floor (after taking 2 seperate lifts) and the ocean view is a joke. I could barely see the water! Certainly could not see the beach! The wifi continually cut in and out and the connection was awful. The tv had 8 stations, 2 of which were English speaking. My friend met me at the dining area for coffee and we were hounded by 4 different staff members for payment for her cup of coffee. What a pain!! I was planning on paying for her coffee! Then I got charged for making 2 local calls after the front desk told me how to make the calls and that there would be no charge. When I checked out of the hotel, the hotel clerk came running to the car I was in on my way to the airport it tell me I had to pay for the phone charge - after I checked out!! The food was not pleasant, especially with the flies buzzing on everything! Gross! There was construction going on as well which added to the discomfort of trying to get some rest. I will never stay here again! And would seriously advise anyone else not to!!! 阅读更多信息Hotels.com 真实住客点评
"Sugar Palm Hillside - pretty pretty pretty good"
Overall nice convenient location. Great beach nearby, good restaurants, everything within walking distance. Should have asked for a mosquito net though for our baby. Got eaten alive. WiFi was incredibly slow in the rooms 24xx. Seemed good in other areas though. Other than those small issues I'd definitely come back.Hotels.com 真实住客点评
"Good value for money"
For the price, this is a good mid-range hotel. It's a 5 minute walk to the beach and surrounded by restaurants. The rooms are a good size and very clean. We did encounter terrible noise from the restaurant next door playing out of tune karaoke til 3am in the open air. The staff at the hotel could not do anything about it when we called reception. If […] you are looking for a quiet spot, this is probably not the best choice. 阅读更多信息Hotels.com 真实住客点评
"Sugar Palm Grand Hillside Phuket (Kata Beach)"
Superb hotel the place is better than the photos one word of warning it is built in to a hill side and there are 216 steps to the top part of the hotel and even using the lift getting to a room on floors above floor 6 is no mean feat so if you have problems with walking up lots of steps be warned, Apart from that I would thoroughly recommend this hotel […] , 2 minutes from loads of bars, restaurants and the beach. didn't eat in but why would your with so much on the door step, staff were very polite and helpful, the rooms cleaned to a high standard daily and the minibar prices weren't over the top stayed for 6 nights October 2011 and would do so again Hope this helps 阅读更多信息Expedia 真实住客点评
"Would definately stay here again"
We had a very pleasant stay at Sugar Palm Grand Hillside. Great being high on the hillside with views and good pools. Nice big room and spacious bathroom. Very good covered deck area. Well sound proofed and no noise from neighbours. Staff very friendly and helpful. Would definately stay here again and would recommend to others.Expedia 真实住客点评
"Very nice hotel"
Very nice hotel, friendly staff and good standards of cleanliness. We had a pool access room which was great, only bad thing was very steep hill to walk up to hotel.Expedia 真实住客点评
"SUGAR PALM GRAND-poor service"
Overall the hotel setup is ultra modern,if you dont mind walking up a steep hill...rooms are stylish modern with glass bathroom walls..the hotel is good,however the staff leaves much to be desired...my aircond was spoilt the night before my checkout and we couldnt sleep as it was warm,we were offered to change rooms,but this happened at 1230midnight […] and we were already asleep and in our sleeping mode so I chose to stay in,what I expected was some emphaty and understanding when I checked out and complained to the supervisor,but instead she blamed me for not changing rooms thus the hotel will not do anything as it was our choiuce for not changing rooms...well I told myself that I will not go back there the next time due to poor staff mentality towards guests. 阅读更多信息Hotels.com 真实住客点评
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