Hilton Garden Inn Ames - 埃姆斯

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great staff!

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Not in the most exciting location (on the outskirts of the university area), but a clean, friendly, well-kept hotel. Easy drive to campus. Pool was clean. Had a great experience, would absolutely stay again.

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This hotel is not up to the Hilton chain standards. The room wasn't clean: - One trash bin still had garbage from previous guests, and not just a little bit. It was full of empty candy bar packages and wraps. - The toilet bowl was dirty. It had traces from previous use. Disgusting. The beds are not comfortable. They have the comfort selection system, […] but it doesn't really make a difference. Bed linen look cheap, low quality. And they feel the same. 阅读更多信息

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We have stayed here many times. Always great service. Very friendly. Clean and comfortable rooms. Would highly recommend.

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We had an awesome stay and the room, staff, and hotel were great. I definitly recommend staying here.

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Restaurant was either closed or offered food typical of a Hampton Inn. Room was cleaned at 7:30pm the first night. Hilton honors upgrade put us into a handicapped room. Skip the hotel but if you have to stay there go to HyVee for a fresh (and cheaper) breakfast, order in from one of the multitudes of restaurants in the area, and don't expect typical […] Hilton quality service. 阅读更多信息

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It is a nice hotel to stay in when we visit college students and go to the games. It is conveniently located and a up to date clean hotel. We were slightly disappointed in our room during this visit. The room was not as clean as it usually is and our heater was as loud as an airliner in our room and kicked in every 20 minutes. A restful sleep was d […] ifficult. 阅读更多信息

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Couldn't check in until after 5PM and then couldn't get the type of room I requested when making the reservation. Staff was helpful as they could be but obviously reservations need a little help.

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This is my 3rd stay at the Hilton Garden Inn Ames. The hotel is very clean and very well run. The staff is always courteous and accommodating. Job Well Done!

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Nice rooms and loved the pool and workout room! Thanks!

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Staff were unloading tables and chairs off the elevator at 10:00 pm. They were holding a discussion right outside our room on the second floor. Do not get a room near the elevator if you stay in this facility.

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Very comfortable nights stay, morning breakfast was hella delicious. Very good location I thought, Would recommend this hotel to anyone staying in Ames Iowa.

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We have stayed in this hotel several times. It is clean and convenient. We will stay here again!

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This a standard Hilton Garden and meets the level of quality that you would expect at any of them. However, specifically avoid rooms around 107-110 as they are directly across from the ice machine and fitness/pool area, which means higher traffic, kids and the ice machine dumping ice. It can get a little loud.

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The overall hotel stay was very nice. My husband and I, alumni of ISU, came with some friends for a football game. We were relatively close to the campus and field, which was nice. The beds were very comfortable, the bathrooms were nice as well. The only downside is that somehow in our 2-night stay we never had housekeeping come and take out the trash, […] make-up the beds, change towels, etc. Kind of expected and kind of disappointing for a hotel that was nice otherwise. Also, the bar didn't open until 5, which for vacationing adults visiting their old college was a bit of a disappointment. However, a convenience store is right next door with plenty of other options. 阅读更多信息

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We've stayed here a couple of times. The restaurant service and food were much better this time. Very nice hotel. Only thing I'd change is the price. Seems a bit high priced relative to other hotels in Ames.

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Good place to stay in Ames. Nice rooms excellent staff well-maintained facility with a good location on the west side of town near ISU.

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The location of the hotel is good and it's probably the newest hotel in the area. The staff was very friendly. They have a nice little restaurant and bar on the first floor. I had breakfast there one morning and it was good. The rooms are very spacious and they provide two TV's (one in the bedroom and one in the living room. There were some cleanliness […] issues. The pillows on the sofa were dirty, some of the towels had stains, the caulking around the tub wasn't very clean, etc. Also, the bed is like a rock - very uncomfortable. However, if you're just in town for a couple of days, it's not bad. The staff is very friendly and the public areas of the hotel are kept pretty clean. 阅读更多信息

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The staff was very freeindly at checking and anytime was passed through the lobby. Even offered cookies and bottled water.The hotel is on the west end of Ames where there isn't a lot going on, but it is just off the highway and still close to campus. Not a lot of places to eat nearby, but Ames isn't that big.

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We loved it. The only issue was temperature, too hot without the air, too cold with it on. This is an outstanding and well run property.

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Quiet location, away from traffic and noise and easy access to interstate. Small but very workable workout room, could use a large fan for air circulation. Inexpensive breakfast but healthy. Staff very helpful and attentive to your request. Freshly baked cookies was a nice treat though they didn't last long.

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I've been to this hotel before and have always had great service. It is a clean, well maintained hotel. Thnk you!!! I will be back when I'm in the area.

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I was in town for a wedding and it was just a couple miles from the wedding. Nice accomodations although the "adjustable bed" didn't adjust. Still very comfortable.

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Very nice for the price will stay again. Room was quiet and clean

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I was disappointed they only left 2 shower towels after cleaning room when there was clearly 3 they picked up and i registered my room for 2 adults and a child. After housekeeping was in our room i found the coffee pouch in the middle of the floor thanks for cleansing the coffee pot and leaving more coffee but i not impressed when i found the used one […] on the floor. We were in town for soccer tournament and after being out side in the heat all day went to check in to our room and had to wait 40 min and that was us even coming to check in after 3 which is check in Time i understand things run late but i would hope knowing what the event was why all these people were in town and the heat our children were in it would have been nice to get to our room. Not sure i will be choosing this hotel again for the money i spent just not that impressed 阅读更多信息

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I was rudely awakened by the neighboring room at 7am, i'm sure you can imagine why. The walls were way built way too thin! Otherwise it was an enjoyable stay, the lounge was nice and so was the staff.

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the overall hotel is nice and well kept. however, we had our children with and when using the swimming pool had to go to the front desk every time to ask for towels as there were none in the pool area. the last time we swam, none were brought, someone went into the workout room and took towels from there just so people could dry off.

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The beds were very hard. Even though the beds had the ability to soften or get harder. We had our turned be be as soft as possible, and it still gave me a headache. We were able to check in early, which we really appreciated. All the staff we met or interacted with were very nice. The room was clean, and the service was excellent. The pool is kind of […] small, but without many guests, our kids had a great time. The bathroom was clean, with the exceptions of the shower that contained mildow around the edges. We will stay there again, as we like the location and price. 阅读更多信息

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It was the worst smelling room I've ever had. Requested to be moved to another room but they refused.

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My group arrived six hours early to the 3pm check in time. The hostes kindly let us keep our luggage in their back room while we were at an all day event.

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There were potato chips in the chair in the room - so made me wonder what else was not clean. Only 1 bar of soap - so we had to share it with the shower. One day they did not give us a bath mat either. We booked this a long time ago for a king bed, they did not have one when we arrived

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This hotel is clean, comfortable and decorated nicely. Great location.

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The hotel was really great. The only problem was a non-working exhaust fan but that was no big deal. It has adjustable beds and the pool and hot tub were great. The breakfast buffet isn't a bad deal at 10 dollars for all you can eat. I would stay again when I am headed that way.

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Hotel was great. Nice, clean and seemed newer than others we've stayed at in the area. My big recommendation.... avoid the small restaurant off the lobby. They are extremely slow. We tried them for breakfast and waited 40 minutes for simple hot meals. Came back that evening and waited over 30 minutes for appetizers. The waiters were very friendly and […] apologetic, even gave us complimentary drinks, but what a disappointment to have such slow service and mediocre quality food. Definitely stay there, avoid the food. 阅读更多信息

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Rooms are great, pool and work out area are great. Night management could do a better job of keeping guests quiet. There was a group of high school students and they were noisy till way past midnight and again by 5:30am.

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Easy to check in. Staff were very helpful. Room was well kept. Overall, we spent a pleasant night at this hotel.

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We reserved a King room and they had a room with 2 queens for us... "nothing we can do... all booked up..."

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We had a nice stay here. The only thing that bugged me, was that when I checked in the clerk said, "have a great stay". And then, I walked thru with my bags & such three times, she said the same thing to me. This place has a good breakfast buffet with a nice variety, or you could have breakfast made to order.

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