Unfortunately I wasn't impressed with the staff or the hotel in general. We paid guaranteed for two nights and let them know via email the day before we would not arrive until the second morning. When we got there the woman at reception was rude saying she was about to give away our prepaid room because she had not heard from us. I showed her the response I received to my email the day before. She gave some lame excuse. Anyway then our room was up a very steep staircase and the air conditioning wasn't working. They said it would be the next day ( when we were checking out) before anyone would look at it. This was the worst hotel in our 2 week 6 hotel trip. I would not recommend this place at all.