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斯特灵乌塔蕨山酒店

4.0 星住宿

Sterling Ooty Fern Hill

靠近乌蒂湖的山区酒店，设有餐厅

选择日期以查看价格

从斯特灵乌塔蕨山酒店出发，开车前往乌蒂湖只需 5 分钟。客人可以享受按摩，然后去咖啡馆找点吃的。其他特色包括酒吧/酒廊、蒸汽浴室和小吃吧/熟食店。

点评

7.0/10
不错

热门服务设施

  • SPA
  • 机场接送服务
  • 可带宠物
  • 免费停车
  • 免费 Wi-Fi
  • 餐厅

主要服务设施 (12)

  • 每日客房清洁服务
  • 间餐厅和酒吧/酒廊
  • 蒸汽浴室
  • 24 小时客房送餐服务
  • 咖啡馆
  • SPA 服务
  • 商务中心
  • 机场班车
  • 露台
  • 24 小时前台服务
  • 花园
  • 游乐厅/游戏室

居家般享受 (6)

  • 店内游乐场
  • 私人浴室
  • 花园
  • 露台
  • 每日客房清洁服务
  • 洗衣设施
当前价格为 CNY363
总价 CNY381
含税款和其他费用
7 月 6 日 - 7 月 7 日

客房选择

可用的客房筛选条件
显示 7 种房型中的 7 种

显示经典客房, 1 张双人床的所有照片

熨斗/熨板、免费 WiFi、床单、轮椅无障碍

经典客房, 1 张双人床

  • 20 平方米
  • 1 间卧室
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张双人床
  • 免费 Wi-Fi

显示尊贵客房, 1 张双人床的所有照片

熨斗/熨板、免费 WiFi、床单、轮椅无障碍

尊贵客房, 1 张双人床

8.0 分，满分 10 分
非常棒
(2 条点评)
  • 23 平方米
  • 1 间卧室
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张双人床
  • 免费 Wi-Fi

显示家庭套房, 1 张双人床的所有照片

家庭套房, 1 张双人床 | 熨斗/熨板、免费 WiFi、床单、轮椅无障碍

家庭套房, 1 张双人床

  • 38 平方米
  • 1 间卧室
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张双人床
  • 免费 Wi-Fi

显示尊贵客房, 1 张特大床的所有照片

尊贵客房, 1 张特大床 | 熨斗/熨板、免费 WiFi、床单、轮椅无障碍

尊贵客房, 1 张特大床

  • 1 间卧室
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床
  • 免费 Wi-Fi

显示家庭套房, 1 张特大床的所有照片

家庭套房, 1 张特大床 | 熨斗/熨板、免费 WiFi、床单、轮椅无障碍

家庭套房, 1 张特大床

  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床
  • 免费 Wi-Fi

显示家庭双人房的所有照片

熨斗/熨板、免费 WiFi、床单、轮椅无障碍

家庭双人房

  • 58 平方米
  • 1 间卧室
  • 可容纳 6 人（按实际入住人数收费）
  • 1 张特大床或 1 张大床
  • 免费 Wi-Fi

显示家庭双人房的所有照片

熨斗/熨板、免费 WiFi、床单、轮椅无障碍

家庭双人房

  • 1 间卧室
  • 可容纳 6 人（按实际入住人数收费）
  • 2 张特大床
  • 免费 Wi-Fi

同类型住宿

前台
财富度假村沙利文阁，乌提 - ITC酒店集团成员
Ootacamund
  • SPA
  • 免费停车
  • 免费 Wi-Fi
  • 餐厅
8.8 分，总分 10，超赞，106 条点评
新价格 CNY638
总价 CNY753
含税款和其他费用
7 月 1 日 - 7 月 2 日
财富度假村沙利文阁，乌提 - ITC酒店集团成员
对比同类住宿
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街区简介

地图
73, Kungah House Road, Fern Hill, Ootacamund, Tamil Nadu, 643004

附近有什么？

  • 坎宁夫人的座位 - 步行 8 分钟 - 0.7 公里
  • 二战纪念柱 - 步行 8 分钟 - 0.7 公里
  • 乌堤玫瑰花园 - 步行 16 分钟 - 1.4 公里
  • 穆杜马莱国家公园 - 车程 1 分钟 - 1.1 公里
  • 乌蒂湖 - 车程 3 分钟 - 2.2 公里

周边介绍

  • 哥印拜陀机场 (CJB) - 54.9 公里/34.1 英里
  • 乌迪拉芙戴尔站 - 14 分钟车程；3.8 公里/2.4 英里
  • 乌塔卡蒙德站 - 16 分钟步行；1.3 公里/0.8 英里
  • 乔奥诺奥尔威灵顿站 - 15 分钟车程；15.9 公里/9.9 英里
  • 收费机场班车

餐厅

  • ‪Adyar Anandha Bhavan - ‬车程 3 分钟
  • ‪Blooming Garden Cafe - ‬车程 3 分钟
  • ‪Hotel Taj - ‬步行 18 分钟
  • ‪Domino's Pizza - ‬车程 3 分钟
  • ‪Fortune Hotel Sullivan Court - ‬车程 3 分钟

住宿简介

斯特灵乌塔蕨山酒店

  • 从斯特灵乌塔蕨山酒店出发，开车前往乌蒂湖只需 5 分钟。客人可以享受按摩，然后去咖啡馆找点吃的。其他特色包括酒吧/酒廊、蒸汽浴室和小吃吧/熟食店。

住宿一览

DONE

酒店规模

    • 175 间酒店客房
    • 楼高 3 层
DONE

到达/离开

    • 开始办理入住：14:00；停止办理入住：19:00
    • 提供无接触办理入住服务
    • 办理入住年龄不小于：16
    • 退房时间为 11:00
    • 提供无接触办理退房服务
DONE

特别入住说明

    • 前台工作人员将在住客到店时接待
    • 该住宿不可在工作时间以外办理入住手续
    • 如有疑问，请使用预订确认信上的信息联系住宿方。
    • 住宿提供的信息可以使用自动翻译工具进行翻译
    • 如要在此住宿登记，印度公民必须出示由印度政府签发、且附有相片的有效身份证；非印度公民旅客则须出示有效的护照及签证。
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 16 岁
DONE

儿童

    • 无儿童床（婴儿床）
DONE

宠物

    • 允许携带宠物（仅允许携带狗狗，总共可携带 2 只，每只宠物限重 30 公斤）*
    • 只能在特定房间吸烟*
    • 请务必管好您的宠物
    • 有食物碗和水碗和猫砂盒
WIFI

网络

    • 公共区域提供免费无线上网接入
    • 房间内提供免费无线上网接入
LOCAL_PARKING

停车场

    • 免费 住宿内自助停车场
    • 免费 住宿内代客停车
DONE

接送交通服务

    • 机场班车*
DONE

其他信息

    • 无烟住宿场所

住宿服务设施

餐饮

  • 餐厅
  • 酒吧/酒廊
  • 咖啡馆
  • 烧烤炉
  • 24 小时客房送餐服务
  • 小吃吧/熟食店

带儿童同行

  • 游乐场

游玩项目

  • 射箭
  • 台球桌

远程办公

  • 商务中心

服务

  • 24 小时前台服务
  • 礼宾服务
  • 旅游/票务服务
  • 干洗/洗衣服务
  • 行李储存室
  • 会说多种语言的服务员

服务设施

  • 花园
  • 野餐区
  • 露台
  • 游乐厅/游戏室
  • SPA 服务
  • 蒸汽浴室
  • 提供储物柜
  • 宴会厅
  • 接待大厅

无障碍设施

  • 轮椅无障碍设施
  • 轮椅无障碍入住登记处

客房服务设施

娱乐消遣

  • 43 英寸LED 电视
  • 有线电视频道

居家般舒适

  • 暖气
  • 咖啡机/沏茶壶
  • 拖鞋
  • 熨斗/熨衣板（按要求提供）

安心入睡

  • 床单

清洁梳洗

  • 2 间浴室
  • 浴缸或淋浴
  • 免费洗浴用品
  • 毛巾

办公通讯

  • 免费 WiFi
  • 电话

餐饮

  • 免费瓶装水

其他

  • 每日客房清洁服务

特色

SPA

住客可以尽情享受店内的 Spa 服务。服务包括按摩。

费用和政策

其他项目

  • 机场班车服务额外收费

宠物

  • 可携带宠物入住，额外收费，每只宠物每晚 INR 2360

政策

这家住宿不设电梯。
店内配备灭火器，客人可安心入住。
该住宿接待方接受以信用卡、借记卡和现金付款。
可使用信用卡：Visa、万事达
请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿接待方提供。

别称

Fernhill Sterling
Fernhill Sterling Ooty
Ooty Fernhill Sterling
Ooty Sterling Fernhill
Sterling Fernhill
Sterling Fernhill Hotel
Sterling Fernhill Hotel Ooty
Fern Hill Sterling Holidays RESORT
Sterling Ooty Fernhill
Sterling Fernhill Ooty Hotel
Sterling Fernhill Hotel Ootacamund
Fern Hill Sterling Holidays
Sterling Fern Hill Hotel
Ooty Fern Hill Sterling Holidays RESORT
Ooty Fern Hill Sterling Holidays
Sterling Ooty Fern Hill Hotel
Sterling Ooty Fern Hill Ootacamund
Sterling Ooty Fern Hill Hotel Ootacamund

常见问题

可以免费取消我在斯特灵乌塔蕨山酒店的预订并获得全额退款吗？

是的，斯特灵乌塔蕨山酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

斯特灵乌塔蕨山酒店是否允许携带宠物入住？

是的，欢迎携带狗狗入住，总共可携带 2 只宠物，每只宠物限重 30 公斤。需要支付 每只宠物每晚 INR 2360 的宠物费。提供食物碗和水碗。

斯特灵乌塔蕨山酒店是否有停车场？

是的，自助和代客停车免费。

斯特灵乌塔蕨山酒店提供机场接驳班车吗？

是的，提供机场班车。

何时可在斯特灵乌塔蕨山酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：19:00。退房时间为 11:00。提供无接触办理入住和无接触办理退房服务。

在斯特灵乌塔蕨山酒店及其附近有什么游览观光项目？

在温暖的季节，可以快乐地体验射箭等活动。您可享用蒸汽浴室、SPA 服务和游乐厅/游戏室等服务设施。斯特灵乌塔蕨山酒店也拥有野餐区和花园。

斯特灵乌塔蕨山酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

斯特灵乌塔蕨山酒店周边区域环境如何？

从斯特灵乌塔蕨山酒店仅需6 分钟步行可至坎宁夫人的座位，6 分钟步行可至二战纪念柱。

点评

关于斯特灵乌塔蕨山酒店的点评

7.0

好

7.6

清洁度

7.0

地点

7.2

员工和服务

7.2

住宿条件和设施

点评

已验证

6/10 不错

Front office was pretty bad. Restaurant staff was good Maintenance staff was good Calling 9 was good
Yashpal，2 晚行程
已验证

10/10 绝佳

Yes very good
Ashwini，1 晚行程
已验证

10/10 绝佳

Excellent Service
theja，2 晚行程
已验证

6/10 不错

Food was overpriced and not worth the money, I spent 2800 per person for dinner and still got very bad food. Disappointed w.r.t. food and its pricing.
Neha，2 晚行程
已验证

2/10 较差

It's beautiful from outside but horrible inside Staff is useless and hopeless Amenities is very old, drain clogged every single day. Hot water is an issue. Tv not working and power cut anytime
RAJESH，5 晚行程
已验证

10/10 绝佳

One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus. Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent.
RONAK B，2 晚行程
已验证

4/10 一般

Average stay experience

The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either.
Hemanth，1 晚行程
已验证

2/10 较差

The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice.
Himani，1 晚行程
已验证

2/10 较差

DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD. Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price. I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday.
Deepak，2 晚行程
已验证

10/10 绝佳

Excellent location ambience and great staff
SUSHIL，1 晚行程
已验证

6/10 不错

Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching. Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money
Deepti，2 晚行程
已验证

6/10 不错

Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene. Great location, superb views, excellent breakfast and dinner buffet.
已验证

6/10 不错

A mixed bag of good, bad and ugly

The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay.
Aseem，2 晚行程
已验证

6/10 不错

Dinner buffet is too crowded. Delay in response of staff for anything.
Rohini，2 晚行程
已验证

10/10 绝佳

very Nice Property

Proverty is very Nice and hospitality is very good
Neha，1 晚行程
已验证

2/10 较差

Absolutely horrible horrible access routes to this hotel. Pick any other place.
Sampath，2 晚行程
已验证

10/10 绝佳

Very good location
nilesh，1 晚行程
已验证

4/10 一般

Access road to the property was horrible and similar was the parking situation. It took more than 45 minutes to get my car out. Room charges were exorbitant. The mattress was 'spring type' and hurt the back. Floor boards were squeaky. Staff was very helpful, especially the duty manager Mr. Arun. Food quality was great with a lot of variety.
2 晚行程
已验证

4/10 一般

Not a good one, basic amenities were not provided like hand towels, washroom was flooding though corrected later, very slow service restaurant
4 晚行程
已验证

4/10 一般

The stay was not comfortable at all. 1. The rooms given to us didn't had a tea kettle and the room service didn't delivery tea as they were short of staff. 2. Got the TV working after multiple complaints. 3. Request for room heater was fulfilled after full 24 hrs of request 4. And to make the things ever more terrible, the security guard opened the side door of the room and came into our room at 11pm without even knocking or informing us. Ridiculous.. and to top it all answer given was that they were just checking the door lock
Gaurav，2 晚行程
已验证

8/10 非常棒

Peaceful and relaxed place . Great food and staff General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy
2 晚行程
已验证

8/10 非常棒

Family visit

Great stay
ARINDAM，2 晚行程
已验证

6/10 不错

Crowded Ooty

Ooty town and the surrounding slopes (other than tea gardens) are littered with plastic and garbage. Nightmare traffic, poor road maintenance, and surging crowds - not what you expect at a getaway hill destination. Fern Hill resort was mixed - crowded, little noisy. The facility is clean, but needs better maintenance. The plumbing needs an upgrade, the TV didn't work, the window stays were broken. The espresso machine was not working for many days.
已验证

4/10 一般

Disappointed.

Felt like a prison. 5km from town. No pool, nothing to they arranged a pickup but the taxi was no show which caused too much stress
已验证

6/10 不错

Average Hotel Experience

A very average stay to sum it up. Property - A very nice property far removed from the bustle of the city. Just about the only plus I must say. Rooms - Rooms are of decent size with good views. But upon checking-in I was told that the Hotel does not provide any toiletries. When I requested for Soaps, Shampoos etc., I was told to use the Shower gel instead. They finally provided me with the items after a lot of haggling. Also, special mention is to be made regarding the soiled and dirty linen/towels that they provided even after repeated complaints. Dining & Restaurant - The quality of food is below par. The breakfast buffet is barely passable and there aren't a lot of options to go A la carte even at dinner time. The dishes are inconsistent. Stayed there for a week and I ordered mutton dishes(Indian) on most of the days and at times I was served a different dish on different days even though I ordered the exact same Mutton Masala. It was also amusing to be told by different waiters that mutton was unavailable on some occasions. They would somehow oblige to check with the chef after I inform them that I did have mutton the previous day. Then there are the live counters that have people apologizing that they would try to make a dosa when you ask for one. Wonder why inexperienced chefs are preparing food that they aren't comfortable with. Service was commendable though and a few of the waiters like Radhakrishnan, Ramesh provided excellent service.