The staff were lovely, really welcoming and helpful. We had an issue with our first room allocation, it smelled like cigarette smoke, the staff at the front desk swapped us to a different room with no issues at all. The second room was great. I think the hotel is showing a few signs of age, chips and wearing on woodwork, but over all looks good.
The wellness facilities are a nice touch, it was a nice way to wind down after a stressful day of travel.
The breakfast was exceptional. Really very good. Huge variety of a high quality options, even gluten free breads and cereals which came as a welcome surprise to my gluten intolerant partner. Different milk options too. I couldn't fault it.