We had an amazing stay! Will definitely book again in the future.
Victoria
Victoria,1 晚行程
已验证
10/10 绝佳
2026 年 2 月 20 日
優秀的環境與服務人員
jow yuh
jow yuh,1 晚行程
已验证
10/10 绝佳
2018 年 12 月 30 日
We had a fantastic stay here. Great hot spring and private hot bath. Excellent kaiseki dinner and Japanese breakfast. Helpful staff. Very close to Little Prince and Glass Museum too. Atmosphere is superb.
Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations. Fabulous food, perfectly prepared and elegantly presented, highly recommend the half board. The entire experience could not have been better.
One of the stranger hotel experiences we have ever had. The hotel was totally deserted upon our arrival around noon. Once we found someone, even leaving our bags for check in later was challenging. This was representative of our dealings with the hotel staff throughout our stay - getting a taxi, making a dinner reservation, etc were challenging Very few English speakers. While the hotel is in a lovely setting and the rooms spacious and clean, it seems like time has passed it by. The biggest flaw is that the hotel is in a very isolated area. Other than the adjacent sister property ( which seemed a little less deserted), there are NO dining or shopping options nearly. It’s hard and expensive to get taxis so unless you have a car, the Hisui is not a good choice.
Nancy
Nancy,1 晚行程
已验证
10/10 绝佳
2019 年 5 月 30 日
Beautiful location and views. Spacious rooms with all the comfort and amenities one can expect from a higher end spa hotel. The grounds are delightful and well maintained. Onsen thermal baths were clean and well designed. Very relaxing stay after busy days in Tokyo.
真实旅客
2 晚行程
已验证
8/10 非常棒
2019 年 4 月 27 日
El hotel es muy tranquilo y poco turismo, ppienso es un hotel para gente local de descanso.
Me gusto mucho por lo mismo, tranquilo, muy lindo el staff muy amable.
Solo un poco retirado .
真实旅客
1 晚行程
已验证
8/10 非常棒
2019 年 4 月 20 日
The hot baths at Hakone Hisui are wonderful. The facilities are very clean and tidy. Staff are professional and accommodating. I will be staying again.
真实旅客
2 晚行程
已验证
10/10 绝佳
2019 年 4 月 17 日
The rooms were very big and the atmosphere relaxing with lots of gardens outside and nice views
真实旅客
1 晚行程
已验证
10/10 绝佳
2019 年 4 月 9 日
Relaxing Hakone Getaway
Modern and minimalist decor while preserving the Japanese aesthetic. Service was top notch and the dining experience first class.