The apartment was spacious and beautifully decorated with a beach theme. All appliances worked, ie washer, dryer, microwave, oven/grill. Be aware apartment is on 3rd floor with no lift which we found difficult with large heavy suitcases. My daughter and I arrived outside office hours but instructions to access keys and property were sent prior to arrival & very clear. When we did meet Angela she was welcoming, cheerful and encouraging as were her staff. On departure they carried our heavy suitcases downstairs, so appreciated. The grounds are lovely with well maintained shrubs and flowers, the hot tub was great. Despite a huge apartment block in front of Key Largo, our apartment still had a seaview to one side. There are a few minor things we could mention ie toaster but we feel overall we had a great stay, in a lovely apartment with a great host and would stay there again.