It was a good stay for a couple's quick getaway for one night. Clean rooms with good front desk service. It was a good experience for our first time staying there and we plan to be back for future stays.
Lon
Lon,1 晚行程
已验证
10/10 绝佳
2022 年 9 月 3 日
Awesome Getaway
The room was clean and comfy. AJs Steakhouse was Amazing. The beds are super comfortable.
Lynann
Lynann,1 晚行程
已验证
10/10 绝佳
2022 年 9 月 15 日
nice,clean,friendly people. overall a good experience.
joseph
joseph,2 晚行程
已验证
8/10 非常棒
2022 年 8 月 12 日
Comfortable & clean
Nicole
Nicole,1 晚行程
已验证
10/10 绝佳
2022 年 9 月 26 日
Great trip for quick outing from KC. Will return.
Facilities (casino, hotel and race track) were all nicer than we anticipated. Check in staff and cleaning crew (in hallway) were all friendly. Appreciate that we were able to check in at 2 instead of 4.
Dorothy
Dorothy,1 晚行程
已验证
8/10 非常棒
2022 年 9 月 6 日
Very uncomfortable mattress
James
James,1 晚行程
已验证
10/10 绝佳
2022 年 11 月 21 日
I always like Prairie Meadows. It's always a great atmosphere. I also like the security there, which is very important when I have to travel alone.
Cynthia
Cynthia,1 晚行程
已验证
10/10 绝佳
2022 年 10 月 19 日
Great place to stay always. Awesome, friendly staff. Very helpful. Rooms quiet and clean.
Sue
Sue,1 晚行程
已验证
10/10 绝佳
2022 年 10 月 9 日
I appreciate that the gentlemen at the front desk told me he would give me a late checkout since I didn’t check in until 1 am and they weren’t fully booked for the next night. Appreciate that offer without asking for it.
Sharon
Sharon,1 晚行程
已验证
8/10 非常棒
2022 年 10 月 4 日
Great Stay!
Beautiful grounds-exceptionally clean. Hotel is super nice-lots of good food choices and good food. Really up to date amenities.
Really enjoyed our stay! will definitely stay again.
Patricia
Patricia,3 晚行程
已验证
10/10 绝佳
2022 年 9 月 25 日
The text checkin was awesome and efficient when I arrived they handed me the key.
Melanie
Melanie,1 晚行程
已验证
10/10 绝佳
2022 年 9 月 20 日
We had a lot of fun
Rodolfo
Rodolfo,1 晚行程
已验证
10/10 绝佳
2022 年 9 月 19 日
Great stay, friendly staff and clean
Jason
Jason,2 晚行程
已验证
10/10 绝佳
2022 年 9 月 19 日
Prairie Meadows Casino, Altoona Iowa
Room was clean and very comfortable. We were really pleased with our stay.
Roberta
Roberta,1 晚行程
已验证
10/10 绝佳
2022 年 9 月 14 日
Very good customer service -
Scott
Scott,1 晚行程
已验证
10/10 绝佳
2022 年 9 月 6 日
Clean, great food at the care, and the horse track was fun!
Joni
Joni,1 晚行程
已验证
8/10 非常棒
2022 年 9 月 5 日
Everything we wanted to do was close enough that we could walk to.
Larry
Larry,1 晚行程
已验证
10/10 绝佳
2022 年 8 月 30 日
Great location, Great staff, Very clean
Great location. It was nice to be connected to the casino and horse track. Great location for restaurants and things to do. The pool was small, but it was never crowded. Hotel staff were very friendly and the hotel and rooms were very clean. A bit more expensive than other hotels in the area, but I'd say it was worth it. Nice restaurant choices inside the hotel/casino as well.
Steven
Steven,3 晚行程
已验证
6/10 不错
2022 年 8 月 7 日
Was told if we applied for a players club card we would get a hotel discount. Had to get the card from a Kiosk as no one was at customer service. When checking out the lady at desk was very rude and said we needed to print out the coupon with in 24 hours of getting g card. There was no note of this from Kiosk and was never informed of it until checkout.
Sean
Sean,4 晚行程
已验证
10/10 绝佳
2022 年 8 月 1 日
We had a wonderful time. Everyone was so nice and helpful. Will return again
Barbara
Barbara,1 晚行程
已验证
10/10 绝佳
2022 年 7 月 29 日
Highly recommend
Exceptionally clean. Outstanding service. Will definitely stay again.
Diane
Diane,1 晚行程
已验证
8/10 非常棒
2022 年 7 月 25 日
Make sure you talk to supervisor!
If you have any changes to your reservations make sure you talk to the supervisor and not just front desk personnel if you call ahead to make changes. Not all employees know the hotel policy so you might not be able to check in when you arrive. It was really inconvenient when I had called ahead to make changes to my reservations to update the check in person and was told there was no issues. I arrived the next day to being told I couldn’t check in because the person I updated for checkin was not on my 3rd party registration and their hotel policy was not to allow it. I told the front desk person that I had already called the day before and was not told this hotel policy. The person asked me who I talked to. I don’t remember who I talked to, I called the hotel directly and talked to who ever was working that day before to answer calls. Then they sent me over to a supervisor who just told me their hotel policy which would not have been a problem is they told me when I had called the day before my check in. It was a big inconvenience that could have not been an issue if I was told the day before. It would be nice if all employees were aware of the hotel policy and not just the supervisor since the supervisor is not answering calls.
Dang
Dang,2 晚行程
已验证
8/10 非常棒
2022 年 7 月 24 日
Service at the bar in the casino was very slow
Bradley
Bradley,1 晚行程
已验证
10/10 绝佳
2022 年 7 月 23 日
Our room was comfortable and clean. Staff was friendly.