Hotels.com 住客于 2012年06月04日做过点评
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"地理位置非常方便"Hotels.com 住客于 2012年02月03日做过点评
床非常舒适,大,卧室和客厅是分开的。有冰箱和微波炉,健身房、游泳池,免费的上网。最满意的是交通非常方便,位于购物中心旁。已经是第二次入住,下次还会选择。
"Austin机场附近价廉物美的酒店"Hotels.com 住客于 2011年09月28日做过点评
就住了一晚,虽然是二星的酒店但标准我认为达到了三星。有免费班车往返机场,不过在机场去酒店要打电话给酒店让酒店派车去接你。其他都不错,毕竟价格在这里你还能要求什么?不错啦!
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
此酒店不提供任何无障碍设施或残疾人专用设备/服务。若要预订提供这些专用设备/服务的客房,请选择其他酒店。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
列出的价格为每间单人房/双人房每晚的价格,具体视申请入住的成人数而定。请注意,入住时可能会对超额人员、儿童、加床和其他杂项另外收费。
价格视空房情况而定,可能并不包含酒店额外收取的税款和服务费。某些房价可能需要您出示特定的身份证明。
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"Would definitely recommend"
I really enjoyed it. The staff was great and very accommodating. The location is only a few blocks from 6th st and the rooms and beds are spacious and comfortable. I know it doesnt have a rooftop pool but it was great for the convenience and price.Hotels.com 真实住客点评
"Amazing staff made our stay perfect"
Perfect downtown location with service that went well above and beyond.Hotels.com 真实住客点评
"Overpriced and Blah Ammenities"
Service - nonexistent...paid to valet park, got to carry our own bags. Breakfast was lousy. Thermostat in room did not work, beds and pillows were uncomfortable. Food selection was lousy! Best thing about this hotel is leaving it to go somewhere else nearby.Hotels.com 真实住客点评
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"closeto good restaurants n the area"
ExcellentHotels.com 真实住客点评
"Great Service, Great location"
Loved staying at the Hyatt Place since I could walk less than a block to the convention center and then safely walk to some fun places like the Elephant Room and restaurants and shopping. Personal, friendly service at the front desk and in the bar. I lliked the design of the room with a king size bed and soothing decor and a full comfortable couch for […] lounging and relaxing. Tasty daily full breakfast provided in an upbeat, trendy atmosphere. Will definitely stay there again. 阅读更多信息Hotels.com 真实住客点评
The staff was very friendly. The breakfast was good. Very close to the 6th street and all the fun. The shampoo and the lotion were not new. Iron was broken. Shower grout was dirty. Construction around the hotel is noisy. Too expensive (room + parking) for what you getting.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Austin, We appreciate your feedback and will definitely follow up with the team to ensure those items are addressed. Thank you for your business and we hope to welcome you again. Regards,
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Hyatt Place Austin Downtown 的回复 Thank you and we appreciate your business!
"Great, clean hotel"
This hotel is fairly new and in pristine condition. The staff was very pleasant and accommodating. Continental breakfast had many options. The workout facility had plenty of modern equipment (free weights, 3 treadmills, bikes and one weight machine) and free headphones, water & towels. We walked everywhere except to SoCo, took a short cab ride. Even […] printed our boarding passes in the lobby. Only complaint we had was that we were on the 6th floor and could hear sirens and street noise. Wish we would have gone with a higher floor but we didn't complain to the hotel. 阅读更多信息Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Rachel, Sounds like you enjoyed your stay. That is what we like to hear. Thanks for taking the time to submit your insight. Best Regards,
"Comfortable and clean stay, service oriented."
The complimentary breakfast had varied choices. The location was within walking (or staggering) distance from street fair and nightlife scene. Extremely comfortable bed and large TV. Free wi-fi a definite plus. TV controller did not work well. In house parking was convenient upon arrival but inconvenient when garage became full, somewhat overpriced […] for inadequacies. The immediate construction in area was bothersome for navigation. 阅读更多信息Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Thank you for your note and happy to hear about your stay. We apologize for the construction and really hope they wrap it up soon. The street projects in the downtown area should be great once completed. Hope to see you soon, All the best,
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Hyatt Place Austin Downtown 的回复 Thank you!
"Friendly Atmosphere Downtown"
I really liked the hotel, as well as the people working there. I was a bit bummed that the pool was tiny and inside, and would have loved room service. Overall I'd rate it as a 4 star hotel :-)Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Melissa, We appreciate the feedback regard the pool and room service. We will try to take that into consideration on future projects. Thanks for choosing Hyatt! Best Regards, Brad, GM
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Hyatt Place Austin Downtown 的回复 We appreciate your business!
"Great new hotel"
Typical Hyatt Place, but brand new - all is clean and staff is very nice.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Melissa, Thank you for your Hyatt loyalty. Best Regards, Brad, GM
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Hyatt Place Austin Downtown 的回复 Thank you for the 5 stars!
very expensive very few amenities no access to water or drinks except in lobby for alot of money,shower drain was clogged light switches did not work phone did not work,remote for tv was very slowHotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Dave, We appreciate your insight regarding not having vending machines on the floors and will take that into consideration for future projects. Also appreciate the concern regarding the lighting and drain. We'll be sure to follow up on those issues and resolve promptly. Hope you will give us another chance in the future to regain your business. Sincerely, Brad, GM
"Excellent location"
The hotel was spotless, the employees were friendly and the location was perfect.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Becky, Glad you liked your stay. Thanks for writing in. Best regards, Brad, GM
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Hyatt Place Austin Downtown 的回复 We appreciate your business!
"Centrally located downtown"
New hotel, exceptionally clean, very friendly staff, reasonable rate. Excellent location for touring downtown area. Complimentary breakfast disappointing. Self-parking $23 per night!!! A/C in room did not funtion well.Hotels.com 真实住客点评
"Best service I've ever experienced"
The hotel is well situated, with clean and comfortable rooms, but the best thing was the service. Compared to literally hundreds of other hotels I've stayed in over the years, this had the best customer service of them all. I was amazed at how well the entire staff has been trained. Every staff person I interacted with was outstanding. I have a new […] favorite hotel in Austin! 阅读更多信息Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Dear N.M. I will be sure to share your thoughts with the team. They will all be very happy and proud to read your comments. Thank you for selecting the Hyatt Place Austin Downtown! All the best! Brad, GM
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Hyatt Place Austin Downtown 的回复 Thank you for the great rating!
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Hyatt Place Austin Downtown 的回复 Keith - We appreciate you! Best regards, Brad, GM
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Hyatt Place Austin Downtown 的回复 Thank you!
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Hyatt Place Austin Downtown 的回复 Tim, Thanks for staying with us! See you on your next visit, Brad, GM
Overall Good! But there was construction going on next door that started at 3am and woke us up. It would have been nice if they would have taken that into consideration & put us on the other side of the hotel especially since they were not real busy.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Great feedback and we apologize for the construction around the area. We anticipate them wrapping those projects up soon and hope you'll try us again. Thanks for staying! Brad, GM
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Hyatt Place Austin Downtown 的回复 JJ, Hope to see you again soon in DT Austin!, Regards, Brad, GM
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Hyatt Place Austin Downtown 的回复 Thank you for staying!
Outstanding staff. Very courteous and polite. Best seen to date.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 We appreciate the kind words and we'll share with the staff. We are definitely focused on service, first and foremost! Sincerely, Brad, GM
"Outstanding time"
Loved the hotel. Right downtown. Breakfast buffet is wonderful. The customer service was 4 seasons-esque. Will definitely be back. Only possible negative comment is that we did not have shampoo when we first arrived. Everything else was top notch.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Justin, We pride ourselves on service, so it is great to see our guest's recognize it. thanks for writing in. Regards,
"General hotel"
It was ok, nothing spectacular. Couldn't find any info about hotel in room...Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Our hotel information is all located on our TV. Trying to be more environmentally friendly and "Green" we no longer have the printed binders in the rooms. Great feedback and we will do our best to improve communicating this to our guests. Thank you, Brad, GM
"Great Downtown Destination"
It was great to stay so close to the Action of Austin. This hotel is a bit far from the 6th Street activities, but there are great restaurants right next door and it is close to the park and trails.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 K, Glad you enjoyed the hotel and our location. We appreciate your feedback. Hope to welcome you again, Brad, GM
"very good"
Would stay there again...but bathroom door allows too much light..disturbs other person who is sleepingHotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Thank you for the feedback and we'll definitely look into the door lighting. The glass door offers a contemporary look, but I can see your point regarding the light. Thanks for staying with us. All the best, Brad, GM
Overall, very pleased with the hotel stay, Price, service and location are great.The AC vent over the bed is unfortunate as it blasts cold air right on you while you are sleeping and the staff isn't super familiar with the area yet - but they were extremely welcoming.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Thank you for letting us know about the air. We will be sure to look further into that and resolve for your next stay. Glad to hear you found the rest of your stay to be more than satisfactory! Hope we see you again at the Hyatt Place Austin DT.
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Hyatt Place Austin Downtown 的回复 JB - Thanks for the high rating! You rank high with us as well!
"Awesomness"
I enjoyed the stay. Very easy and very, almost too friendly staff! I loved the location too. I was able to walk to all the yelp/tripadvisor recommended locations. Also, very close to bus stops, making commuting around Austin a Breeze, even for a first time visitor like myself. I will be back!Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Roland, Our mission is to provide authentic and friendly service. Sounds like we accomplished the task. thanks for sharing. All the best,
"Excellent stay"
Great staff, nice rooms, good breakfast.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Hi Bailey, Thanks for sending in your comments. Happy to hear everything was excellent! We appreciate you, Brad, GM
The hotel was nice but not the best Hyatt Place we have stayed at. The staff was very helpful and friendly. The rooms are nice but the beds where not comfortable. Also, the eggs for the breakfast tasted like they were fake. Otherwise, everything was nice.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Thank you for the feedback and happy to hear you found the staff service satisfactory. We will be sure to look into the beds and eggs. I appreciate you providing these areas of improvement and we hope to do better for you on your next visit. All the best,
"Friendly, no frills comfort in good location"
The hotel is new and clean, and our room was spacious. It has comfortable beds and nice flat screen TV. The people behind the front desk are very friendly and helpful. We never tried the complimentary breakfast, which is served in the lobby. There's a bar and a Starbucks-type coffee and pastry counter. The location is very convenient for the Convention […] Center. You can't be much closer. There's a good, low-key crepe cafe around the corner for breakfast or lunch. It's close to Congress street and the bridge over Congress which crosses the lake. A short walk to 6th Street activity. We walked everywhere from the hotel. Only inconvenience is that there's a lot of construction going on nearby with many of the sidewalks closed. We heard construction from our high floor room on only one of the mornings we were there. 阅读更多信息Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Chorni, Thank you for the nice note. It sounds like you enjoyed your stay in Austin. Hopefully next time you will have time to try the breakfast. I think you will enjoy it. All the best,
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Hyatt Place Austin Downtown 的回复 Thank you for the 5 STAR review!
"good location"
I'll recommend this hotel to other people.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Thanks for the recommendation!
I absolutely loved my stay. The staff were so friendly and the hotel was beautiful. It was perfectly located for the track meet that I attended. The children that were with me were so impressed and amazed by how helpful and nice everyone was. They were also impressed with the breakfast. I will definitely be returning anytime I am in Austin.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Tamara, Hope you did well at the track meet! Thanks for sharing your comments. Come back and see us!
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Hyatt Place Austin Downtown 的回复 Thanks for the 5 STAR review!
"Great location, nice rooms"
The hotel staff was attentive. The rooms were nicer than expected. The complimentary breakfast was also nicer than expected. The only issue were no safe in the room & also, the elevator wasn't working perfectly.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Marcie, Thanks for submitting your feedback. I will be sure to share with the staff. Glad the service met your expectation. We will be sure to check on the elevators. Take care,
Overall Hotel stay was great! Valet Parking need to be better service.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Glad it was a great stay. We will be sure to check on the parking situation. All the best,
Great location. Very attentive staff. Good breakfast.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 IH, Appreciate the nice words regarding your stay. Look forward to welcoming you back to Austin on your next visit.
"New Hotel with an Amazing Staff"
Overall, this hotel was absolutely fantastic. From the time we pulled up outside, we were treated with courtesy, respect, and humor.The stay was for a friend's Birthday, and they provided her with a complimentary beverage of her choice. Anything that we needed was provided instantly, from information to extra shampoo. The only issue I had was that the […] soundproofing between the rooms (and between the sleeping and bathroom area) is fairly poor. Loud conversations from neighbors sounded like they were taking place inside part of our room. That one limitation aside, the room was fantastic. Comfortable beds, spacious, and clean. I would definitely stay here again! 阅读更多信息Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 MM, Happy Birthday! Glad you enjoyed your stay and our service lived up to your expectations. Thanks for the insight regarding the sound proofing. We will look into that. Thanks for your Hyatt loyalty.
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Hyatt Place Austin Downtown 的回复 Thank you for the 5 STAR review!
"tight fit"
in Hyatt fashion the rooms are quite "modern" thus small and difficult to move around in. the service...all employees were marvelous! They can't be faulted for the Hyatt design.Hotels.com 真实住客点评
Hyatt Place Austin Downtown 的回复 Jimmie, Thanks for sending in your note regarding our hotel. Happy to hear you found our service to be special. I am very proud of the team and they do a great job. I will be sure to pass the message along regarding the size of the room. Hope you will try us again.
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