Staff were very helpful and friendly. However we had several issues with our 4 night stay - the aircon in the first room we were given wasn’t working on the hottest May Day on record. We were moved to another room, but told it was only free for 2 nights. On the second day we asked again and they found us a good room for the remaining 3 nights.
The other issue was the bar, which often had nobody serving for long periods, which meant we and others had to go and find someone to serve several times. The bar closed without warning at 10.30 on Friday night, they left no sign to say it was closed, so others came in and waited without knowing.
We’ve stayed a few times before, it’s handy for the town, though the parking outside is expensive and quite restricted. We’ll probably consider other hotels in future