"Good hotel but the location is a bit far out"
All and all the hotel is beautifully decorated, have spacious rooms and good facilities. However, the hotel is located further from the main ski resorts (Annupuri, Niseko Village or Harifu) than expected. If you have a car and plan to drive around, it is no problem. Not so good if you wish to rely on hotel shuttle or public transport (particularly during off-peak season as they are rather sparse).
"Very very nice hotel"
The staff were extremely helpful. I got an toothache on the 1st night. They wrote me a Japanese note so that I could go to a drug store. When I decided to see the dentist in the evening (7:00pm), the staff once again offered great help to find an English-speaking dentist for me. I felt their warm hospitality despite that we stayed there for 2 nights only.