"The best hotel service I have experienced"
The room service at The New Horizon Club is very custom-made and good. It is convenient to have check-in service, breakfast buffet and tea time at the common lobby at 11/F. Also you can enjoy free snacks and drinks, or even wines at the tea time everyday. Also you can easily access the information about the local tours (e.g. elephant show) in the concerige. I will highly recommend this hotel if you want to stay in Chiang Mai
"Good service but way from the city"
The hotel staffs are friendly to customers. Besides the atmosphere, I like the swimming pool being not crowded at all. However the location is about 10-min car ride to the town center. My suggestion is using the hotel shuttle, which is more convenient.
Situated next to the rice fields where you can enjoy a natural view in Pai. A bit far from the city and the resort charged me 50 THB per person one way (2 pax minimum). Taxi charges 250 THB per way from the city, so it is good if you can contact the resort to arrange pick up. Nice room, a bit old, but kept in good conditions. Recommend a relaxed walk in the morning on the field to enjoy the peacefulness and silence of Pai.