Hotels in Pointe Aux Sables

"Rea"

"The cleaning staff were amazing and friendly and the room was well maintained. There were not enough loungers at the pool, which meant you had to get to the pool by 9:00am to get a place. Bar service was slow at all the bars. The resort is very busy and great if you like the constant traffic and noise. The service is much better and faster if you have an all inclusive package but is very costly compared to other resorts. It doesn’t have the best beach and is difficult to snorkel. I would recommend you research resorts in depth before booking. This resort was just not a good fit for the purpose of our travel but it’s beautiful. We were asked if we were there for a special occasion ahead of time, and we told them we were there for our honeymoon, but we’re not sure why we were asked as nothing was done different from other guests."

"I would not recommend this hotel to anyone, but especially not to adults traveling without children. There were bugs in my room that were not cleaned up by housekeeping. My drinking water was not replaced. I only had one towel changed. Mostly it felt like a factory or an assembly line. Staff seemed to shuffle me from one station to another, with few being actually helpful or interested in my questions. Some of the staff were lovely. But they were sadly overshadowed and outnumbered by staff that were outwardly judgmental. I got side eye and spoken to with an undercurrent of disdain and condescension - all with fake smiles and the appearance of helpfulness. For example, around 4pm I asked someone about getting a boxed lunch for the next day. He literally rolled his eyes and said I missed the window, I needed to book that 24 hours in advance and he couldn’t help me anyway because that was the restaurants job. My first night at dinner a DJ appeared around 8pm, a disco ball came down from the ceiling, and colored spot lights started swirling around. Children - most without a parent in sight - appeared and started yelling with joy and running around. When I inquired about other restaurant options that were maybe more low key, without booming dance music, and fewer wild children, I was told with a laugh, a flip of the hair, and evil eyes… but this is a family resort!! For the price point of this hotel, the lack of customer service was unacceptable. "

"Everything was fine except the mold in our room which was noticed on the 3rd day and our room was changed (upgraded). Overall a very positive experience spend with our family."

"We spent 8 nights in this beautiful resort with our extended family. Had a great time! The rooms are spacious and the hotel location is great. The food at all restaurants was really delicious. The only negative aspect is the service at the main patio restaurant and at the pool. Had to wait a lot and always had mistakes in our food/drinks orders. Aside from that, we really enjoyed our stay. "

"wonderful experience"

"Loved my stay here! We were in Mauritius for a week and stayed at 3 different hotels on the East, west, and southern coasts. Grand Baie Veranda was my favorite. The hotel is simply so beautiful from the moment you get into the parking lot. Very clean and the staff are amazing. I will never forget one of the staff members taking the time to clean my wound when I stubbed my big toe walking to dinner. That was so nice. The food is also great and I loved the gift shop. Found reasonably-priced souvenirs to take home with me. The room was great, my only qualm with it is that there are too many light switches. Otherwise, very spacious and well-decorated. Loved waking up to the sound of birds serenading us on the balcony each morning. The hotel and the surrounding area are also pretty lively. Many dining options within walking distance."

"Loved my stay here. It was only for 2 nights, but it was pleasant. The dinner and breakfast buffet were great, had everything I wanted. I loved spending time in the recreational space, playing table tennis and reading up on Sega culture in Mauritius. Room was great, a little on the small side, but the balcony made up for it. Staff were helpful in bringing bags up to the room and arranging transportation to a tour the day of our flight. Would gladly stay here again."

"The hotel was good and had great amenities, especially good wateraports.However I would class it as a 4 star rather than a 5 star. The check in was poor. Having travelled 13 hours and through the night, I did not expect there to be be a delay in checking in....surely they could have found another room rather than keep us waiting.The room cleaning was inconsistent sometimes good, sometimes not so good. The gym was basic but the equipment was new. The gym bin was not emptied and the water dispensers were not filled up on a regular basis. "