Hotels in Tumbulgum

"Room smelled of mould "

"On arrival expecting a quick check in after completing the online check in prior to arrival, there was only one staff member working at the desk assisting another guest. Their check in took a considerable amount of time and despite at least 3 different staff walking past and disappearing into the back office, not one person acknowledged me or offered to assist. We had housekeeping knocking on our door despite having the do not disturb sign up, she had mixed our room up with a guest who had checked out. We attempted to have breakfast at the restaurant but despite many unoccupied tables, they all had dirty dishes that had not been cleared. Attention to detail needed. "

"Get there early to check in take us 45 mins to check in !!"

"Spacious clean room. All staff were friendly. Perfect location for the casino and the beach! Would definitely stay again. "

"Right in the heart of broadbeach with easy access to the beach and everything else. Just perfect"

"We only stayed for two nights so we did not have the time to use the gym etc."

"Excellent facilities, friendly and very helpful staff. Will be back for our next family holiday"

"Bathroom wasn’t as clean as it should have been. Floor water trap full of gunk and dust/dirt/plastic top behind bathroom door was yuk. Toilet brush was gross. Everywhere else was really clean. Could like to have had somewhere to hang clothes to dry that couldn't go in a dryer. Staff were fabulous as was the location. "

"Nice breakfast, very helpful staff, clean room "