Hotels in Broad Run

"Staffing seemed stressed on arrival but quickly managed multiple parties, room was clean and parking was ample. "

"I stayed in room 203, The bathroom sink had a crack, the corner of tub where it meets the wall had black molds, the tub faucet the face plate was coming off, the pipe from wall to shower head had some type of white sticky material on it, the drywall where meet the tub had been lifted, the sofa was dirty, all through the night there were some mechanical noise. The room was very dark even with all the lights on, the place has not been renovated/repaired since 1990’s. I will never stay there ever. "

"Yes the breakfast was amazing "

"NO airport shuttle. They called an Uber for us. They failed to give us our breakfast vouchers for prepaid breakfast. After paying $12 for 2 crappy cups of Starbucks coffee, we went up to front desk and had them double-check. Oh yeah, you did prepay for breakfast-here’s your vouchers. But, we were told we would not be reimbursed for the coffee. We had prepaid for the room. But, GEE surprise, surprise they billed us twice. We have had to dispute the charge and it’s currently being investigated by the credit card company. A real pain, since we’ve had to fill out all kinds of paperwork. We called them about this and the hotel said they would take care of it. WE ARE STILL WAITING. The employees are just going through the motions here. They don’t care. It’s blatantly obvious. Save your money and go to a Motel 6. At least there you’ll get what you pay for. "

"Yes. "

"The hotel was like a big maze, we liked it, the front desk staff was friendly and very helpful with everything. the room was nice and clean, the pool area was clean, is very well set up, no hut tub but the pool was very warm and big enough to swim laps. The gentleman at the restaurant was very friendly and helpful. They had a big menu and big portions. The Shuttle was quick and on time. Also big thank you to both drivers of the shuttles for Marriott. On the way there we jumped on the wrong Shuttle not realizing there is two Marriott hotels so the gentleman brought us to the right one. On the way back my son’s phone fell out of his pocket on the shuttle and the Lady driver answered the phone when I called it a couple of times and brought it back to us at the airport. Thanks, again!"

"The breakfast was not fancy and the hot options were limited, but it was good for a quick meal. The room was clean, although the beds were on the firm side. Parking was fine and free, plenty of spots. Best was the location close to Dulles and Udvar Hazy center, and restaurant options nearby."

"Excellent "

"Airport shuttle was handy and staff was willing to help "