Hotels in Civil Lines

"Room and staff were great but the food was terrible in 2 of their flagship restaurants"

"We had the most unforgettable stay at Fairmont Jaipur while celebrating our anniversary. From the moment we arrived, we were treated like royalty. The hospitality was beyond exceptional and made our special occasion feel truly magical. The team went above and beyond to honor our anniversary with a beautifully decorated room filled with balloons and fresh flowers. The romantic setup was breathtaking, and the rose-filled bathtub was such a luxurious and thoughtful touch—it completely elevated the experience. Every detail felt carefully planned, and the staff made us feel so warmly welcomed and genuinely cared for throughout our stay. It wasn’t just a hotel visit—it felt like a once-in-a-lifetime celebration. Fairmont Jaipur made our anniversary unforgettable, and we are so grateful for the memories created there. Highly recommend for anyone looking to celebrate a special occasion in true luxury."

"Great heritage hotel with nice staff and good breakfast . Will recommend the place ."

"The hotel was located close to the Amber Fort. The staff was respectful and attentive. The breakfast was not included but we purchased it and felt it was good. The pricing was higher than listed in the Expedia property details. The room. was comfortable. Just make sure to keep a card in the alot by the door so the AC dies not turn off."

"Great hotel to stay in at the Center"

"Absolutely unacceptable and deeply disappointing experience. This hotel is currently undergoing renovation, yet there is no transparency or effort to manage guest expectations. The temporary arrangements on the first floor are chaotic and severely compromise the quality of stay. The staff across the property is shockingly rude, unprofessional, and completely lacks basic customer service skills. At breakfast, the situation was nothing short of a mess — no proper greeting, no coordination, and no sense of hospitality. It felt like the team had no training whatsoever. The most appalling experience was at Zeest Skybar. The restaurant manager’s behavior was outright arrogant, dismissive, and blatantly unfair. She enforced rules selectively — claiming weather restrictions for indoor seating, while allowing certain guests (notably those smoking) to occupy premium outdoor areas. This kind of biased and inconsistent behavior is unacceptable and reflects extremely poor management standards. Room service was equally frustrating, with delays exceeding 30 minutes and zero accountability. The staff was indifferent, unresponsive, and clearly untrained to handle even basic guest requests. Overall, this was a terrible and frustrating stay. The hotel fails on fundamental hospitality standards — professionalism, fairness, and service. I will not be returning and would strongly caution others before booking here. The only redeeming aspects were the early check-in, late checkout, and that t"

"Amazing Stay, I almost did not want to leave. From the friendly staff to the delicious hot meals. Access to all the amenities was also a major highlight. Highly recommend for your stay in Jaipur."

"Great staff. Very responsive service. Food delicious. "

"This hotel is catered for the local community, the food and as not high quality, the amenities are lacking, the cleanliness is lacking, the gardens and green areas are not well taken care off, the high tea is laughable, pictures are very deceiving. Overall not what you would expect from a 5 Star hotel, my wife and I were very disappointed."