卡普里诺贝尔加马斯科酒店预订

"非常便利，度过了一个舒服的周末"

"We booked a room for 2, but an extra twin bed was already there, so we are given a room for 3. The room is classic, clean and comfortable, with good air conditioning (but only Reception can adjust the temperature ) The wooden floor squeaks when stepped on . During our stay the elevator was out of order for a few hours, but quickly fixed. Breakfast is decent. Overall very one here is very nice ."

"Actually, I booked a two-night stay on hotels from March 31st to April 2nd, but due to personal reasons, I only stayed for one night and then checked out. The hotel told me that the night I didn't stay could not be refunded, which I can understand and accept. But when I checked out the next day, the hotel charged me again. At that time, I thought that hotels plateform only deducted the money for one night, so I paid by credit card for another night. Now the situation is that I only stayed for one night, but they charged me for three nights and refuse to give back the repaid amount to me with no explanation. I write down my experience in this hotel on the hotels APP to warn future travelers to pay attention to their front desk routines."

"酒店设施非常老旧，空调噪音很大，房间里面的门是坏的，沙发床也是坏的，浴巾也非常旧，地面的地毯很旧很脏。 前台服务非常差。"

"Is OK! "