Hotels in Pompton Lakes

"Yes"

"The outside beauty is the best part of this hotel. The description says deep soaking tub. That was clearly a heavy fabrication. It was a regular tub with cracks in it. They have you pay extra for a view, when the view is the parking lot. And the curtain had a rip in it, causing it to start falling off the rod. When I saw something crusty on the ice tongs, I left early! Never again. 😤"

"There was supposed to be buffet style breakfast but only offered bag with an orange a muffin, yogurt and orange juice"

"Clean room, very nice"

"Air wasn't working in my room and water was freezing cold Oh and the pillows was musty and also had to call front desk cus there were no blankets on either bed"

"Great spot to rest my head "

"Check in was efficient. The property was in neat, clean and in good condition. The breakfast was excellent. "

"I recently stayed at the Hilton Garden Inn Ridgefield Park for my birthday, and unfortunately, it turned out to be one of the worst hotel experiences I’ve had. We checked in around 8 PM as a family—my husband, my 5-year-old son, my 80-year-old grandmother, and myself (currently pregnant). From the start, we were placed in a room right next to the elevators, which produced extremely loud and constant mechanical noise throughout the night. It was unbearable. On top of that, the AC in the room was not working, making the situation even more uncomfortable—especially given my pregnancy and my elderly grandmother’s needs. By around 10 PM, after realizing we wouldn’t be able to sleep, I called the front desk to request a room change. I was told there were no rooms available, which I later found to be untrue, as rooms were still listed online. It felt like we were not offered a solution simply because alternative rooms may have been more expensive. I would have gladly paid the difference if it had been offered—sleep and comfort for my family were far more important. We ended up not sleeping at all that night. It was incredibly frustrating, exhausting, and honestly ruined what was supposed to be a special birthday stay. To make matters worse, when I reached out afterward, the hotel refused to issue a refund and instead offered just $25 in reward points. After paying $215 for a night we couldn’t even rest, this felt dismissive and unacceptable. This experience was a complete waste "

"Hotel is very nice, friendly staff. Onsite parking. Heat didnt work so changed rooms, solved. Then wifi didnt work. 5 min walk to Prudential Center. The area around hotel is dirty, wouldnt feel safe walking around late at night. "