Hotels in Cay Bay Hill

"The check in staff were friendly and absolutely amazing. My room was clean and the bed was comfortable. The only downside for me was no access to the beach due to seaweed. Which I know is apart of nature but I primarily booked the resort for beach access. I would definitely stay again "

"My stay at Sonesta was a bit of a mixed experience. There were several maintenance issues in the room that really shouldn’t have been overlooked. The shower head needed fixing, the AC seemed stuck at 18 degrees the entire time, and the Body Soap, Shampoo and conditioner dispensers were broken, which was inconvenient. The pool area was also disappointing. There’s only one pool, and it was consistently very crowded, making it hard to actually enjoy. That said, the staff were genuinely nice and helpful, which made a positive difference during the stay. Overall, it has potential, but the property really needs better upkeep and attention to detail."

"The resort was wonderful! Lots of pools and restaurants and the beach was lovely. All of the staff that we encountered was fantastic as well. It is conveniently located a short drive from the airport and both capitals with ample safe parking. It was also an easy walk to lots of off-site dining options. My only regret would be not trying any of the boat excursions listed on the back of the activities guide - maybe next time."

"Nice room. Great view. Staff could be a bit friendlier overall - at the bar, beach staff putting out chairs, etc. overall nice stay"

"10/10 experience "

"No laundry pool area nice "

"A great location, cozy beach, plenty of shade under umbrellas, excellent restaurant with a large menu, very clean premises, a variety of water sports… we stayed at more than twenty locations in the Caribbean over the years, this is among the top three for us. "

"Beautiful location with great amenities, amazing adult only pools with great bartenders. Very close to the airport and known for the flights landing just above the water but it is surprisingly not annoying, actually fascinating "

"This resort was an enormous disappointment and felt like a complete misrepresentation of what was advertised. The beach was one of the biggest letdowns there was very little actual beach space, and it was not swimmable, which completely undermines the vacation experience. The pool chairs were extremely uncomfortable, and the overall atmosphere of the resort was dreary and uninspired. Everything was beige and generic, with the feel of a Midwest airport hotel rather than a luxury Caribbean resort. The lobby bar was consistently filled with business travelers wearing name badges, which made the entire property feel more like a convention hotel than a relaxing getaway. The food was poor, with very limited options. Many of the plants around the resort were dead, which only added to the depressing atmosphere. The staff was not warm, friendly, or accommodating, and there was little to no effort made to create a welcoming or elevated guest experience. The location also felt isolating. It is in the middle of nowhere, with very few nearby options unless you are willing to drive a significant distance. There was virtually no entertainment and no meaningful activities to speak of just a lone saxophonist in the lobby, which only emphasized how empty and lifeless the place felt. To make matters worse, the hotel was uncomfortably cold throughout, and nothing about the experience felt luxurious, relaxing, or vacation-like. Given the $ - STAY ELSEWHERE!!"