Hotels in Cay Bay Hill

"Wait times for the food was very long. We did all inclusive and sometimes had to wait more than 90 minutes for our food. "

"Clean room helpful staff, helped you with getting taxi. Nice pool and room and air condition rooms"

"I recently stayed at The Morgan Resort & Spa and had an amazing experience overall. From the moment we landed, everything felt seamless—the shuttle was waiting within minutes at the airport, which instantly set the tone for a stress-free and enjoyable stay. What truly made this trip special was the exceptional service. The entire staff made us feel right at home from day one. Special shoutout to Devin (shuttle), Amina and Trinity (front desk), Carlos (bell hop), Mariame and Kennesha (pool waitresses), Omar (pool server), Maarten (pool bartender), McKenley (restaurant server), and Ash (Guy Ash)—every single one of them was welcoming, attentive, and genuinely kind. The front desk team was especially helpful with recommendations, which made exploring the island even better. The pool area was a highlight—the bar was lively, the drinks were great, and the poolside service was consistently excellent. The food at the restaurant was also surprisingly amazing and exceeded expectations. While I enjoyed my stay, a few areas fell short. The gym was quite small, and the public restrooms could have been better maintained and stocked. For the price point, I expected more amenities typical of a luxury resort. Overall, I’d rate the facilities closer to a 3.5–4 star experience. That said, what the resort may lack in amenities, it more than makes up for in top-tier customer service. The warmth and hospitality of the staff truly elevated the entire experience. I would absolutely return!"

"Everything was good"

"The whole property needs to be updated, toilet wasn’t working, dusty, mold. It seems that after the hurricane no updates were made. Nothing much going on neither in terms of amenities "

"Clean room, Friendly staff"

"Beautiful resort. Staff are amazing, Wanda at the pool is such a great person and always ready to help. A shout out to Shakira and Elvin at the Infinity restaurant, amazing and caring staff, always making sure guests are comfortable. "

"This was a decent place to stay. The room was outdated and somewhat cheap but it was comfortable. Beach was great. Staff was ok. "

"My stay was amazing! The property is about 8-10 minutes from lotus and amore if you enjoy the night life. Captain rib shack was close by. Very quiet location away from the busy area. My husband and I enjoyed our stay. Staff was amazing, customer service was 10/10. Juliette bistro is walking distance from the hotel. Price was reasonable. The view is breathtaking! I can’t wait to book again!"